I am not sure I understand this. Digital Optical out is for audio only and has more than enough bandwidth to transport this audio and is far cleaner then the HDMI protocols because there is no processing overtop the transmission. I know, I have a similar setup similar. Your speaker quality, pre-pro's and amplifiers will make the difference with the signal. The DSP's going in these processors are backwards compatible in a huge way. The Dolby protocols are backwards compatible, so if it works when he is playing games it should work while watching TV through the same device.
I think he is passing through his cable to his XBone to snap cable while playing games. You should also be able to maintain your passthrough and directly hook your cable to receiver via hdmi connection on top of pass through on the xbox, but I am not sure. The true test here would be to hook your shaw box directly to the receiver and see if you get the same results of sound only on the right.
Next change audio settings, next call shaw cable support :-)
I am thinking there may be a potential problem with the XBone one pass through port, or the cable isn't fully pushed in.
Last edited by calgarywinning; 01-22-2014 at 12:47 AM.
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