Shipping Delay Question

[psyang]

So I ordered some athletic tape online via Amazon, shipping from China. It arrived in Canada on Jan 12, and is listed as "Item Processed" as of Jan 13. Is there anything I can do to inquire on the status, or do I just have to wait? 6 week seems pretty extreme for customs processing.

[firebug]

Send an inquiry through amazon. If it’s outside of the delivery date range they gave you at the time of your order they will refund you.

[psyang]

Yeah, date range ended Feb 10. Going through Amazon shows this:



So I'm going to contact the seller.

In the meantime - the fact that the parcel is in Canada now makes me think there must be some way for me to contact Canada Post/CBSA to see if maybe the package got lost or is just missing some info?

[PaperBagger'14]

Originally Posted by psyang

Yeah, date range ended Feb 10. Going through Amazon shows this:



So I'm going to contact the seller.

In the meantime - the fact that the parcel is in Canada now makes me think there must be some way for me to contact Canada Post/CBSA to see if maybe the package got lost or is just missing some info?

They found your fentanyl, Escobar. You arent getting a refund.

[afc wimbledon]

Originally Posted by psyang

So I ordered some athletic tape online via Amazon, shipping from China. It arrived in Canada on Jan 12, and is listed as "Item Processed" as of Jan 13. Is there anything I can do to inquire on the status, or do I just have to wait? 6 week seems pretty extreme for customs processing.

In future PO box it to Blaine, generally cheaper shipping and quicker

[puckedoff]

Maybe it is parked on a railway track somewhere.

[blankall]

Honestly, I wouldn't put any blame on the seller here. Customs is a mess right now. Unless you've paid extra for some kind of express shipping, you should expect this.

[Northendzone]

regardless of what this says, i'd still contact Amazon- i have returned a few things that were out of range like this. i just had to send a message to their customer service.

Originally Posted by psyang

Yeah, date range ended Feb 10. Going through Amazon shows this:



So I'm going to contact the seller.

In the meantime - the fact that the parcel is in Canada now makes me think there must be some way for me to contact Canada Post/CBSA to see if maybe the package got lost or is just missing some info?

[Cecil Terwilliger]

If it makes you feel better my expedited parcel from the Netherlands cleared customs on Friday and was set to be delivered.

Out of the blue yesterday at around 5 pm the status changed back to customs processing complete and the delivery date now says unavailable.

Into the ether goes that package. I even bit the bullet and paid extra for expedited shipping so I’d get the quick customs clearance.