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Old 02-06-2017, 10:00 AM   #1
TheAlpineOracle
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So my last two bills have been outrageous (all services billed through Enmax). Obviously it's been colder this winter, and I would have been using more Natural Gas, but I haven't had bills like these in the 7 years of being a home owner in the same property. Has there been some sort of increase in user fees or something i'm not aware of? Carbon Tax is in effect so that would be some of the difference, but i'm talking $150 more than previous largest bills i've ever received

Anyone else experiencing this? I know i've asked a friend you lived close to me and he has said he's experiencing the same thing.
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Old 02-06-2017, 10:04 AM   #2
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Compare the last few bills together and see where the outage is? It's kind of hard to say if it's outrageous or not if you don't know where the change came from.
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Old 02-06-2017, 10:10 AM   #3
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Compare the last few bills together and see where the outage is? It's kind of hard to say if it's outrageous or not if you don't know where the change came from.
I just did. Seems the floating gas rate when up quite a bit, as well as significantly larger distribution fees.

Also using more water, which confuses me as there are only two of us in the house and I wouldn't expect our water use to change much month over month.

The biggest cost is the gas rate and the distribution fees though.
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Old 02-06-2017, 10:11 AM   #4
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Good old fees, man they sure ding you for those.
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Old 02-06-2017, 10:11 AM   #5
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Good old fees, man they sure ding you for those.
$50 dollars of it is increase in fees alone over prior month.
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Old 02-06-2017, 10:12 AM   #6
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Mine have been surprisingly reasonable actually. Keep forgetting to look since they started auto charging credit cards but that past 2 bills have only been slightly higher than what I would call average.
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Old 02-06-2017, 10:13 AM   #7
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$50 dollars of it is increase in fees alone over prior month.
It costs a lot to administer the Carbon Tax.
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Old 02-06-2017, 10:15 AM   #8
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Mine was actually high enough this time for that first time in 7 years I actually turned the temperature down from 20 to 16 as I left the house this morning.
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Old 02-06-2017, 10:23 AM   #9
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Ya, I don't understand and need to call them. A bunch of the "fixed" fees on the gas side almost doubled between November and December. I used a lot more gas than usual becuase one of us was home almost very day, but it doesn't make sense that the fixed fee should have increased as well. Isn't that why they are fixed and not variable?
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Old 02-06-2017, 10:26 AM   #10
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Maybe it's time to do a home efficiency audit?

I believe someone told me they saw an improvement to their heating bill after cleaning out ducts. The home had not had a duct cleaning in about a decade though.

Water usage up is a mystery... perhaps you bought a sous vide like the rest of us and started boiling more food on a regular basis?
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Old 02-06-2017, 10:30 AM   #11
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My bill went from $290 in November to almost $550 this month. Pretty blown away given my electricity is on the fixed rate.
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Old 02-06-2017, 10:33 AM   #12
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My bill went from $290 in November to almost $550 this month. Pretty blown away given my electricity is on the fixed rate.
mine went from $280 to $580.

Mostly driven by natural gas usage. January was waaaaaaay colder than normal, which pushed it up quite a bit.
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Old 02-06-2017, 10:37 AM   #13
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mine went from $280 to $580.

Mostly driven by natural gas usage. January was waaaaaaay colder than normal, which pushed it up quite a bit.
Can you compare the "fixed" fees? My gas usage went up a lot, but so did all the fixed charges. Wondering if this is a new normal?
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Old 02-06-2017, 10:38 AM   #14
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Mine always goes up at least $150 in January and February.
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Old 02-06-2017, 10:39 AM   #15
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Can you compare the "fixed" fees? My gas usage went up a lot, but so did all the fixed charges. Wondering if this is a new normal?
I can already see an impending addition to your signature...
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Old 02-06-2017, 10:40 AM   #16
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We were surprised with our bill last month as well! We realized that Enmax didn't "include" our natural gas bill in December to our January bill.We called them and the only thing that said was they are "sorry"! So maybe try to compare to see if they actually billed you your December's gas bill to your most recent bill? Hope that helps.
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Old 02-06-2017, 10:40 AM   #17
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The fixed fees are the thing that has me really confused as well. They basically doubled in a lot of instances.
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Old 02-06-2017, 10:49 AM   #18
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I've noticed a jump too. My townhome went from about $200 ish to about $300 ish total utilities with natural gas portion nearly doubling from $70 to about $130. Actual usage was 3.93 to 8.98 GJ spike. Electric usage went from 344 to 578 kWh and at a fixed rate cost increased from $60 ish to $80 ish which looks reasonable.

My friend mentioned his utilities spiked like crazy for the recent months. I was looking at my numbers a few weeks back and just attributed it to the cold snap. I looked at my utilities bills from 12 months ago and noticed a similar spike at the same time period. Percentage wise, it was a similar jump.

As for the fixed fee, could it be a rate change from 2016 to 2017?
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Old 02-06-2017, 10:50 AM   #19
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Can you compare the "fixed" fees? My gas usage went up a lot, but so did all the fixed charges. Wondering if this is a new normal?
Ok, I actually looked at my last 2 bills. The difference between mine stems from electricity (they didn't bill me for electricity in December - they must only read the meter every 2 months?) and my NG usage went from 11GJ to 33GJ. The ATCO variable fee went up 3x (makes sense, as my usage went up 3x), but my other fixed fees were all within 5% of the previous bill.
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Old 02-06-2017, 10:58 AM   #20
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We were surprised with our bill last month as well! We realized that Enmax didn't "include" our natural gas bill in December to our January bill.We called them and the only thing that said was they are "sorry"! So maybe try to compare to see if they actually billed you your December's gas bill to your most recent bill? Hope that helps.
Billing is up to date this time, though I did have what happened to you occur to me when I first moved into the house a long time ago. They didn't bill me for Hydro or Gas (can't remember which) for like 7 months and being new to the home owners game I never looked at my bills and just assumed they were correct. Out of nowhere I got a bill for like $1,300 bucks. It made my super happy as I was still a articling at a firm and on a pretty fixed budget.
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