Quote:
Originally Posted by jeep991
Hi all, hoping someone can help. My parents have forgotten their ms account password to log in to their windows 8 pc and now they can`t get onto their computer. I tried using Ophcracker (think that`s what its called) but it wasn`t able to recover the password on win8. I`m hoping I won`t have to do a clean install for them so anyone have any ideas how to do this. TIA.
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My experience with windows 8 is that the ms account default setting is you log in with is linked to an email address which you might be able to recover from this
link. If the basic recovery options don't work you might have to contact customer support.
If instead you created a local account it might be a bit more difficult but probably still can be done.