Brand NEW Dell Inspiron 1525 Bsod out of box

[SoulOfTheFlame]

Hey guys,

I bought a brand new Inspiron from Dell for my ladyfriend. It arrived today, packaged prettily, and yet when I tried to begin the old first time start up stuff for her...

Blue Screen of Death after Blue Screen of Death.

I've restarted the thing about 20 times already, I get to a different stage along the process every time.. but before I can do basic stuff like get on the internet, the thing lags while doing something before eventually bsod-ing.

Needless to say I'm very dissapointed so far, this my first time going with a company like Dell (i always build my own Pcs but this is a laptop so..)

Anyway, what do the tech geniuses here recommend? Should I demand a replacement? After this initial display, I'm hesitant about trying to get the thing going myself just to have it fail again soon. It seems as if there's a major hardware problem...

[KTrain]

Send it back. They send a new one to you.

The same thing happened to my sister's laptop and she had no problem getting a new one.

You'll have to wait again but if you're spending your hard earned dollars you better be getting a working product.

[ken0042]

Yeah, there are a number of things that can cause a new PC to BSOD right out of the box. Odds are a replacement will be better.

Keep in mind you did also buy the entry level laptop. While you have every right to expect a laptop to work no matter if it was $500 or $4000, you cannot expect the same level of Quality Control on the $500 model.

[Incinerator]

Just send it back, and when you get the replacement, reformat the whole thing and re-install Windows Vista. I always do it whenever I buy Dells, they load so much crap on the the OS it lags and lags and lags out of the box. Works like a charm once I've gotten rid of all their partners' OEM softwares with a clean re-install of Windows.

[I_H8_Crawford]

Return it and purchase a Lenovo Thinkpad.