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Old 04-05-2019, 06:58 PM   #1
Ironhorse
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Does anyone have any experience recovering a Google account? My son's main account got compromised, and they've already changed the password and even the recovery information (my email account was linked to it as a recovery email). He doesn't remember when he created the account (it was a few years ago), which doesn't help...
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Old 04-05-2019, 07:11 PM   #2
btimbit
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If the built in recovery options are no good then I'd contact google
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Old 04-05-2019, 07:42 PM   #3
Ironhorse
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Yeah we’ve done that. Thus far they offered little help beyond “what date did you create the account”, and stating that they couldn’t help because he couldn’t verify his identity.

I still have the security alert emails from yesterday; could they be useful?
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