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Old 06-11-2020, 07:53 PM   #1
CaptainCrunch
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So I got an email tonight that my email account on my Amazon account had been changed. So Amazon has been hacked, or I've been hacked, though I've checked for Malware and everything and nothing came up.


So I went to Amazon and of course the email and password had been changed. So I went to call Amazon and of course nobody is working due to the virus.



I locked my card and asked my back to send me a new card after making sure that there were no new transactions.


Since I can't get through to Amazon, is it worthwhile do even bother now that I've killed the card. Or should I just open a new account when my new card arrives?



I think if you're caught defrauding as a criminal you should be fracking horse whipped to death publicly. No white collier jails, you fracking die and all of your assets are seized.


Fracking scumbags.
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Old 06-11-2020, 10:03 PM   #2
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Amazon has two factor authentication as a sign in option. Maybe try that when you recover your account.
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Old 06-11-2020, 10:13 PM   #3
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yeah, I can't recover my account or login, the email user name has been changed as has my password.


Its dead to them now the cc attached to the account is gone.
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Old 06-11-2020, 10:39 PM   #4
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Change the password of your email as well, or make sure it is very strong, like 16 characters long mixed capitalization with numbers and special characters strong. Also make sure that minimum password length is 12 to 16 characters. since you're active in job searches unscrupulous job hiring/ads will harvest emails to use to see if they can harvest cc cards etc. They may be trying that email with banks/netflix/online services

otherwise make sure everything else has 2 factor authentication, and maybe rotate passwords every so often.
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Old 06-11-2020, 11:59 PM   #5
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Amazon is making me ANGRY as well. Call them and they say so sorry CV19 means can't help #### you. Goodbye. I have an order Amazon says they don't know jack about the shipping contact UPS. I did, UPS is waiting on Amazon. Can't contact Amazon.

What a disgrace for a company that is rolling in cash. I got through to a live person at UPS in 5 minutes.
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Old 06-12-2020, 08:25 AM   #6
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Quote:
Originally Posted by CaptainCrunch View Post
So I got an email tonight that my email account on my Amazon account had been changed. So Amazon has been hacked, or I've been hacked, though I've checked for Malware and everything and nothing came up.


So I went to Amazon and of course the email and password had been changed. So I went to call Amazon and of course nobody is working due to the virus.



I locked my card and asked my back to send me a new card after making sure that there were no new transactions.


Since I can't get through to Amazon, is it worthwhile do even bother now that I've killed the card. Or should I just open a new account when my new card arrives?



I think if you're caught defrauding as a criminal you should be fracking horse whipped to death publicly. No white collier jails, you fracking die and all of your assets are seized.


Fracking scumbags.

Did you make sure it was a legitimate Amazon email and log-in by opening their web page (not clicking a link in the email)? I've had lots of phishing emails like that.
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Old 06-12-2020, 08:38 AM   #7
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Always be careful when you receive emails from places like Amazon that encourage you to go into your account through any provided links. Not saying that's the case but you would be surprised how many people get scammed this way.
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Old 06-12-2020, 09:37 AM   #8
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Did you make sure it was a legitimate Amazon email and log-in by opening their web page (not clicking a link in the email)? I've had lots of phishing emails like that.

Yup, I went to the Amazon site and went to the login and sure enough I couldn't log in.


Just an update


I immediately informed my bank and reported the card number stolen. They'll send me a new card next week.


I went to Amazon Help Twitter account and complained about the lack of being able to phone in because of Covid and that account was compromised. They reached out right away, gave me a direct dial number and I talked to the lady, she disabled the account, they'll send me information on how to restart the account.


I changed my primary email account passwords as well as my bank passwords and everything else.


I should be ok.
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Old 06-12-2020, 09:39 AM   #9
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There was no link in that email I originally got from Amazon, that's why I went to the Amazon.ca site directly to confirm.
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Old 06-12-2020, 09:57 AM   #10
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And the number you called is?
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Old 06-12-2020, 10:35 AM   #11
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The one they gave me was for login support, 18773453364


There was no wait. at all.


And they've already sent me the fix my disabled account information, that I can act on later today. So the service was good. They did an audit of my account as well, and went through all the transactions etc with me.


The Amazon Help on twitter thing worked well for me. I'm not as mad right now.
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Old 06-12-2020, 11:15 AM   #12
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Maybe a good time to talk about password managers again. Are they trust worthy?
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Old 06-12-2020, 03:22 PM   #13
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This thread just inspired me to set up MFA for my Amazon account.
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Old 06-12-2020, 04:42 PM   #14
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Good call. I didn't see where you could have backup one time use passwords (which is good to have for 2FA if you ever lose your primary method of 2FA), but I see you can setup a backup method, so you can use an app but have SMS as a backup.
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Old 06-13-2020, 04:30 PM   #15
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Maybe a good time to talk about password managers again. Are they trust worthy?
I still stand by 1Password.
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Old 06-13-2020, 05:03 PM   #16
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I use KeePass so my passwords aren't online with any provider that I have to trust.
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Old 06-13-2020, 05:23 PM   #17
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I use KeePass so my passwords aren't online with any provider that I have to trust.
I did it this way at first until I got sick of the inconvenience of not having easy autofill on all my devices and platforms, and not being able to securely share subfolders with family members.

I'm not willing to give up ease of until until one of the major cloud password managers experiences a meaningful breach in which account contents are maliciously accessed.
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Old 06-13-2020, 05:27 PM   #18
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I use KeePass so my passwords aren't online with any provider that I have to trust.

Yeah, that’s the thing that worries me is a hack. I mean, maybe I am being paranoid, but with quantum computing that could possibly crack these, I’d rather have it all local.
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Old 06-13-2020, 05:31 PM   #19
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I still stand by 1Password.
12345678 or AbCedfG?
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Old 06-13-2020, 05:44 PM   #20
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Yeah, that’s the thing that worries me is a hack. I mean, maybe I am being paranoid, but with quantum computing that could possibly crack these, I’d rather have it all local.
the day quantum computing can be used for practical encryption cracking with no countermeasure is the day the modern world as we know it falls to pieces. my password manager will be but a tiny drop in the ocean of resulting mayhem.
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