Bought some camera equipment from them, each time felt like I was dealing with an expert while not getting the classic stuck up department expert guy vibe, which I appreciated since I was new to the photography game. One guy was asking about the model of camera I was using and didn't give any condescending undertone about it being just a lower-mid range DSLR and actually complimented my choice. Made sure to provide as many alternates as possible on the lenses I was seeking, and came across as genuinely appreciative for the business.
I think, most of all, it was nice to get their full attention within 30 seconds of scanning through the stuff behind the counter and not leaving me to try to flag them down. The number of places in retail that just leave you out to dry and wait while they get to several other things before even looking your way is so common now that it was nice to see.
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