07-14-2011, 08:00 AM
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#41
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#1 Goaltender
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So one month in how has the gateway experience been for anyone who has switched?
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07-14-2011, 08:05 AM
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#42
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#1 Goaltender
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Quote:
Originally Posted by hulkrogan
I'll save the $600 to buy a few kegs and have a huge party when I can finally buy NHL games through an online provider and cancel my cable and remove Shaw's *&# from my #$% once and for all.
To think 3 years ago I was telling people that I would sign up with Shaw even though it cost a bit more for the exemplary customer service....
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Why don't you use usvideo.org and hack your router for 5 bucks a month then get center ice. I am really considering canceling shaw once promo package ends this fall and just keep internet and set up a sling box at my parents house
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07-14-2011, 10:00 AM
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#43
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#1 Goaltender
Join Date: Oct 2009
Location: North of the River, South of the Bluff
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Quote:
Originally Posted by fundmark19
So one month in how has the gateway experience been for anyone who has switched?
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I want to know too. I am trying to decide between this and Optik.
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07-14-2011, 10:42 AM
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#45
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Franchise Player
Join Date: Aug 2002
Location: Calgary
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Seems like a really crappy deal, people with existing Shaw Hardware would have to buy or rent new hardware for every TV in the house plus the new Gateway hardware....
I will pass on this one.
They should allow folks to trade in all Digital boxes for 1 for 1 trade in.
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07-14-2011, 11:52 AM
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#46
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Franchise Player
Join Date: Apr 2003
Location: Not sure
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Quote:
Originally Posted by flambers
Seems like a really crappy deal, people with existing Shaw Hardware would have to buy or rent new hardware for every TV in the house plus the new Gateway hardware....
I will pass on this one.
They should allow folks to trade in all Digital boxes for 1 for 1 trade in.
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I think any provider would do that with new services like this. I find Shaw to be pretty fair with their hardware policies tbh, especially when you consider you don't have to sign a contract with them. I bought a modem off of them years ago, I have taken it back several times to upgrade to new ones with no charage. They will give you a credit if you own your current PVR equipment towards the cost of a new one. The last tv package I signed up for, they gave me free HD box rental.
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07-14-2011, 12:18 PM
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#47
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Lifetime Suspension
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Quote:
Originally Posted by flambers
Seems like a really crappy deal, people with existing Shaw Hardware would have to buy or rent new hardware for every TV in the house plus the new Gateway hardware....
I will pass on this one.
They should allow folks to trade in all Digital boxes for 1 for 1 trade in.
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It's a whole new system. They have to get the money back somehow.
I got a portal for my HDPVR (straight up trade). They also gave me a $100 credit for my HD box and $55 a piece for each of my SD boxes. Not fantastic, but better than nothing I say.
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07-14-2011, 12:32 PM
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#48
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wins 10 internets
Join Date: Feb 2006
Location: slightly to the left
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Quote:
Originally Posted by flambers
Seems like a really crappy deal, people with existing Shaw Hardware would have to buy or rent new hardware for every TV in the house plus the new Gateway hardware....
I will pass on this one.
They should allow folks to trade in all Digital boxes for 1 for 1 trade in.
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you don't have to upgrade, your existing boxes will continue to work just fine. would you expect your cell phone provider to give you a brand new phone free of charge because the newer model has a few more features?
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The Following User Says Thank You to Hemi-Cuda For This Useful Post:
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07-14-2011, 12:57 PM
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#49
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Franchise Player
Join Date: Aug 2002
Location: Calgary
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Quote:
Originally Posted by Hemi-Cuda
you don't have to upgrade, your existing boxes will continue to work just fine. would you expect your cell phone provider to give you a brand new phone free of charge because the newer model has a few more features?
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I spoke to the Rep. If you want to use a TV that is not connected to the Gateway to use the PVR feature. I was told the TV requires a "Portal". Basically the Digital boxes still work but they are not compatible with the new features.
Options are to trade in an HDPVR for a 1 Portal.
If you have 4 TVs
Buy Gateway ($598) - TV1
trade in HDPVR - TV2
Buy a new Portal - TV3
Buy a new Portal - TV4
(Approx $1K investment to switch over)
Shaw should allow the users to trade in the digital boxes for a new Portal. They are still going to sell the Gateway for $598.00.
By the way when I left Bell, Shaw provided this service... 1 for 1 trade in.
Last edited by flambers; 07-14-2011 at 01:02 PM.
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07-14-2011, 12:59 PM
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#50
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Lifetime Suspension
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Quote:
Originally Posted by flambers
I spoke to the Rep. If you want to use a TV that is not connected to the Gateway to use the PVR feature. I was told the TV requires a "Portal". Basically the Digital boxes still work but they are not compatible with the new features.
Options are to trade in an HDPVR for a 1 Portal.
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Right, but what I think he meant was, no one has to upgrade or change to anything. Shaw customers can keep their current setup and it won't effect the way their PVR or any of their boxes work currently.
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07-14-2011, 01:08 PM
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#51
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Franchise Player
Join Date: Aug 2002
Location: Calgary
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Quote:
Originally Posted by OilKiller
Right, but what I think he meant was, no one has to upgrade or change to anything. Shaw customers can keep their current setup and it won't effect the way their PVR or any of their boxes work currently.
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What is the point of buying the Gateway if it won't work on the other TVs?
Kinda of the big feature I would think...
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07-14-2011, 01:13 PM
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#52
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Franchise Player
Join Date: Aug 2002
Location: Calgary
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Quote:
Originally Posted by Hemi-Cuda
you don't have to upgrade, your existing boxes will continue to work just fine. would you expect your cell phone provider to give you a brand new phone free of charge because the newer model has a few more features?
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If there is no advantage of being an existing Customer with Shaw, a person would probably switch to Telus rather than paying the bucks to buy the Gateway IMO
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07-14-2011, 01:15 PM
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#53
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First Line Centre
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hmm - glad I only rent my HDPVR then.
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07-14-2011, 01:22 PM
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#54
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Lifetime Suspension
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Quote:
Originally Posted by flambers
What is the point of buying the Gateway if it won't work on the other TVs?
Kinda of the big feature I would think...
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Because when you buy the gateway, you upgrade everything. Not buy the gateway and try to use existing boxes. You can't just do it halfway.
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07-14-2011, 02:16 PM
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#55
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Franchise Player
Join Date: Aug 2002
Location: Calgary
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Quote:
Originally Posted by OilKiller
Because when you buy the gateway, you upgrade everything. Not buy the gateway and try to use existing boxes. You can't just do it halfway.
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That is what I am saying its Gateway plus Portals to install the system.
If you have 3 TVs = Gateway ($598) + Portal ($160) + Portal ($160).
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07-14-2011, 03:13 PM
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#56
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Lifetime Suspension
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Quote:
Originally Posted by flambers
That is what I am saying its Gateway plus Portals to install the system.
If you have 3 TVs = Gateway ($598) + Portal ($160) + Portal ($160).
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I think we are talking about two things here. Basically I was referring to the inability to use existing hardware with the new gateway. All needs to be upgraded, so if one does not want to pay for full upgrades, then don't upgrade to the gateway.
I'm paying $17 a month for the gateway and portal and got another portal for trading in my HDPVR. I also got $210 worth of account credits when I traded in my other boxes.
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The Following User Says Thank You to OilKiller For This Useful Post:
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07-14-2011, 04:58 PM
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#57
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It's not easy being green!
Join Date: Oct 2001
Location: In the tubes to Vancouver Island
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Given that the gateway box is DLNA, it would be customer friendly to allow any device that is DLNA compliant to interact with the gateway to view television/pvr from within an app on say an XBOX or a PS3 or an AppleTV.
Just good luck convincing someone that it would result in more retained revenue.
__________________
Who is in charge of this product and why haven't they been fired yet?
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07-14-2011, 05:24 PM
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#58
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First Line Centre
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This probably just means the TV guide for us "regular" HDPVR users is probably going to stick with the old interface with the horrible search feature.
All my wife wants is for her to hide channels we don't get.
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07-14-2011, 08:24 PM
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#59
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#1 Goaltender
Join Date: Oct 2009
Location: North of the River, South of the Bluff
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Quote:
Originally Posted by flambers
If there is no advantage of being an existing Customer with Shaw, a person would probably switch to Telus rather than paying the bucks to buy the Gateway IMO
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That is the spot I am in. I sat down and mapped out the same channels/Internet/phone and it came out to $152 Shaw vs. $142 a month on Telus.
However, you only get 25mbps Internet on Telus at that price. So I call it a wash, if not a bit of advantage to Shaw.
Where they lose big time is hardware. Telus you can get a Gateway for $250, on Shaw it is $600. On top of that Telus is offering a $234 credit for new sign ups.
After pricing this out over 2 years I determined I would save almost $1000 switching to Telus.
I can't see how Shaw's system is worth 1K more over 2 years. DLNA is not a big deal to me, I have a PS3 and network ready Blu Ray player. If I need DLNA for my 3rd TV, I will get Apple TV or some other $99 solution.
I am calling Shaw tomorrow and asking them how they expect to keep me as a customer when they aren't even competitive anymore.
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07-15-2011, 02:08 PM
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#60
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First Line Centre
Join Date: Nov 2007
Location: Airdrie, Alberta
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Quote:
Originally Posted by Old Yeller
This probably just means the TV guide for us "regular" HDPVR users is probably going to stick with the old interface with the horrible search feature.
All my wife wants is for her to hide channels we don't get.
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This, why is this so hard. I don't wanna look through a bunch of channels I don't have and I'm too damn lazy to customize it myself.
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