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Old 03-14-2022, 10:07 AM   #381
Calgary14
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Direct Energy is very aggressive in the Walmart kiosks they have set up. It seems gimmicky and I think they tend to focus on people that just dont know any different
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Old 03-24-2022, 06:18 PM   #382
iggyntangs
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So I have a bit of a weird situation.

I recently moved back into the province. I used to live in a home with Enmax and I just received a bill from Direct Energy with my name and address and an account # and there's some random small bill for gas.

I've never created an account with them and am tempted to tell them to pound sand, but am worried what would happen for leaving a bill unattended to (even if I'm not responsible).

This happen to anyone before, any advice?
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Old 03-24-2022, 06:24 PM   #383
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Quote:
Originally Posted by iggyntangs View Post
So I have a bit of a weird situation.

I recently moved back into the province. I used to live in a home with Enmax and I just received a bill from Direct Energy with my name and address and an account # and there's some random small bill for gas.

I've never created an account with them and am tempted to tell them to pound sand, but am worried what would happen for leaving a bill unattended to (even if I'm not responsible).

This happen to anyone before, any advice?
I may be wrong, so grain of salt and all that, but I believe Direct is one of the regulated providers, so if you haven’t actually chosen a provider they’re the ones handling your account. Basically the moment you moved is the moment you started getting charged, and if you didn’t choose a provider at that moment, they were your provider until you did.

The bill is likely legit and your responsibility.
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Old 03-24-2022, 08:44 PM   #384
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Pepsi is right. You have to pay that bill. Direct can be your default provider depending on where you live.
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Old 03-24-2022, 10:07 PM   #385
iggyntangs
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Thanks. And after taking a closer look looks like that is indeed the case.

And I found an older piece of mail that stated as such that they were the default provider and no one had signed up for utilities as of that date, hence the upcoming piece of mail with the bill would come along.

Appreciate it all!
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Old 03-25-2022, 12:47 PM   #386
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With the talk I've heard in the press and amongst friends and colleagues about super-high energy bills I put together a few quick and dirty charts in Excel. Over the last two years:



I had a 5.89˘/kWh electricity contract until the end of 2020, went floating for about a month (which appeared over the course of the first couple 2021 bills), had a contract for 6.29˘/kWh until November 2021, and went on my current 6.69˘/kWh contract thereafter.

I was paying the floating rate for gas, plus a $0.99/GJ transaction fee, until I switched to a $4.09/GJ contract last November. The floating gas rate plus transaction fee exceeded $4.09/GJ in March, July, August, October and November 2021, hence the switch to fixed.

My highest electricity bills were February, March and May of 2021 ($86.64, $78.41 and $80.67, respectively) and last month ($77.01). That said, they were also far and away the months with the highest consumption (437, 394, 394 and 343 kWh).

My highest gas bills were March 2021, January 2022 and February 2022 ($199.57, $202.57 and $161.75). Unsurprisingly these are also three of the highest months of consumption (19.67, 17.61 and 13.49 GJ), but I had also used 13.87 GJ in March 2020 and 13.71 GJ in February 2021, with lower bills ($117.20 and $131.19). The difference is that prices in March 2020 and February 2021 were only $1.75/GJ and $2.50/GJ, whereas I pay $4.09/GJ now, carbon tax is a little higher (was $1.0499523/GJ in March 2020, $1.5762711/GJ in February 2021, $2.1025899/GJ now, and $2.6289087/GJ beginning April 1 this year), and distribution costs have gone up.

The average bills in 2020, 2021 and 2022 (so far) are:

Electricity Gas
2020 $64.21 $87.16
2021 $60.94 $102.59
2022 $59.78 $167.14

The gas bill averages are skewed because 2020 doesn't include January and February, which would undoubtedly skew the average higher, and 2022 obviously only includes Jan-Feb-March. I don't have A/C so my electricity consumption usually peaks in the winter rather than summer, and so far so good on that end, even with my electricity price having gone up about 13% in the last two years.


The overall point of this is energy costs haven't really hit me hard in the pocketbook in the last few months, and this should be all the evidence one needs to sign a contract and get off the much more expensive regulated rates.
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