Uber to Resume in Calgary December 6 2016

[GGG]

Originally Posted by PepsiFree

Or rate them 1 star for asking for handouts when they're supposed to be a professional.

Tipping is a voluntary act of kindness to recognise outstanding service, and the drivers that are out there trying to trick people into thinking it's commonplace by presenting, unprompted, the place you should go to make your tip should be taken off the road.

It's not vindictive. Drivers who ask for handouts are unprofessional. 1 star.

If you read the Uber pages they expect a tip like other cabbies. So it is expected by drivers

[PepsiFree]

Originally Posted by GGG

If you read the Uber pages they expect a tip like other cabbies. So it is expected by drivers

Some of them do, and they shouldn't. Neither should cabbies.

Expecting tips is a huge part of what's wrong with the service industry in general. Do your job and be thankful if the person you're serving thinks you've gone above and beyond to deserve a tip. Here's the thing: if you really deserve a tip, don't worry, you won't need to explain how the customer can tip you unprompted, they'll ask you.

I'd happily 1 star any driver that assumed they deserved a tip, and I'd happily tip any driver that actually deserved it: no prompt required.

[squiggs96]

Originally Posted by PepsiFree

Some of them do, and they shouldn't. Neither should cabbies.

Expecting tips is a huge part of what's wrong with the service industry in general. Do your job and be thankful if the person you're serving thinks you've gone above and beyond to deserve a tip. Here's the thing: if you really deserve a tip, don't worry, you won't need to explain how the customer can tip you unprompted, they'll ask you.

I'd happily 1 star any driver that assumed they deserved a tip, and I'd happily tip any driver that actually deserved it: no prompt required.

It doesn't sound like he expected the tip. It sounds like he gave a link that the passenger could tip if s/he wanted to. It no way, given the information, that the driver expected or felt entitled to a gratuity. It's similar to the tip jar at a diner by the cash register. If you feel like throwing money inside, great. If not, that's okay too.

Since uber is charged automatically to your credit card, maybe the passenger didn't know there was an option to tip. I didn't know that, and I've taken uber a few times. I almost never have cash on me, so if I wanted to tip a driver, this would be the way I could.

[RougeUnderoos]

Originally Posted by GGG

If you read the Uber pages they expect a tip like other cabbies. So it is expected by drivers

What are the "Uber pages"? If tipping is part of the deal then it ain't any cheaper than a cab, but you have the awkward part of "driver not sure if you want to smalltalk so he starts smalltalking".

I have noticed since Uber came on the scene that the reliability of interac machines in cabs has really improved. Think of Uber what you will, but that's a real bonus!

[Amethyst]

If the guy has a sign or something in his car, with the address of the tipping site, that's letting you know how if you're interested.

If he texts you after the ride, with the link, that's asking for a tip.

I thought the big sell for Uber was its "no tipping" policy? That, and the free water bottles, which I have never received.

[GGG]

Originally Posted by RougeUnderoos

What are the "Uber pages"? If tipping is part of the deal then it ain't any cheaper than a cab, but you have the awkward part of "driver not sure if you want to smalltalk so he starts smalltalking".

I have noticed since Uber came on the scene that the reliability of interac machines in cabs has really improved. Think of Uber what you will, but that's a real bonus!

I don't have the link on my phone but there is a forum of current and former uber drivers. It's linked somewhere in this thread. One of the complaints is a lack of tipping and people assuming they don't have to do it..

And you don't have to tip in cab. It's ridiculous that you would tip in a cab but not tip in an uber for the same service.

[jayswin]

That's because they're finding out how unlucrative the rideshare industry is for drivers. It kind of works as a second job, both those looking to make a career out of it are finding out how tight they are squeezed.

People all over social media and in this thread where pretty vocal with the statement "I'll happily pay more than the cab industry if they are available when I need them". I wonder how many of those people are now tipping vs complaining that drivers would want a tip.

If you like the service Uber provides and now know (it's pretty common knowledge how badly the drivers are squeezed) how they're paid, maybe it should become part of your standard payment to tip them out of support for the frontline workers of an industry you like and hold up against others?

[calgaryblood]

Originally Posted by PepsiFree

Some of them do, and they shouldn't. Neither should cabbies.

Expecting tips is a huge part of what's wrong with the service industry in general. Do your job and be thankful if the person you're serving thinks you've gone above and beyond to deserve a tip. Here's the thing: if you really deserve a tip, don't worry, you won't need to explain how the customer can tip you unprompted, they'll ask you.

I'd happily 1 star any driver that assumed they deserved a tip, and I'd happily tip any driver that actually deserved it: no prompt required.

You're the same guy who thought pizza drivers in Calgary got minimum wage so a tip wasn't required....


You're honestly so out of reality when it comes to tipping.

[socalwingfan]

I realize this is a very stupid question, I am going to Vegas in a couple of weeks and never used Uber. Do you sit in the front with the driver or in the back if you are by yourself?

[Tron_fdc]

I always sit in the back. Mainly because I have no interest in talking to the driver.

I usually tip as well if it's a long drive. Did Calgary-okotoks once and tipped $15 after being saved more than double that with a cab. I never bother if it's around $7-$10.

[RougeUnderoos]

Originally Posted by GGG

I don't have the link on my phone but there is a forum of current and former uber drivers. It's linked somewhere in this thread. One of the complaints is a lack of tipping and people assuming they don't have to do it..

And you don't have to tip in cab. It's ridiculous that you would tip in a cab but not tip in an uber for the same service.

Ridiculous or not, it's not the same service.

Uber sold me on the fact that it's quick, cheap, and you know what you are paying before you get in the car. The transaction is pre-arranged. That's the best part.

Cabs don't work that way.

[transplant99]

Originally Posted by socalwingfan

I realize this is a very stupid question, I am going to Vegas in a couple of weeks and never used Uber. Do you sit in the front with the driver or in the back if you are by yourself?

Was in Vegas about a month ago and used Uber several times. Unbelievable service in that city...never waited more than 5 minutes or so for a ride and i was way out in the boonies a few times. All the guys I used were also with Lyft. There are stickers with a "U" and/or an "L"on their windows identifying this

Also, I always sit in the back as well.

[Amethyst]

I always sit in the front - and I talk to the driver.

[GGG]

Originally Posted by RougeUnderoos

Ridiculous or not, it's not the same service.

Uber sold me on the fact that it's quick, cheap, and you know what you are paying before you get in the car. The transaction is pre-arranged. That's the best part.

Cabs don't work that way.

And none of those features change what the service the driver of the vehicle who can't set their own rates did for you.

I'm not saying Uber drivers should be tipped just that you behaviour should be consistent across the board for people who provide a ride service for you.

It's just a new pet peace of mine that people will say Uber is so much cheaper than a cab and I don't have to tip. It makes no sense to include the tip in a comparison of the cost of services when it's optional in both cases and the logic for doing so is the same on both cases.

[RougeUnderoos]

Originally Posted by GGG

And none of those features change what the service the driver of the vehicle who can't set their own rates did for you.

I'm not saying Uber drivers should be tipped just that you behaviour should be consistent across the board for people who provide a ride service for you.

It's just a new pet peace of mine that people will say Uber is so much cheaper than a cab and I don't have to tip. It makes no sense to include the tip in a comparison of the cost of services when it's optional in both cases and the logic for doing so is the same on both cases.

Having the entire transaction settled before I get in the car is a major selling point. It's as big a reason as any to use it.

Truth be told though, I am back calling cabs because of all the bad news I've heard about Uber lately.

But still! The POINT STANDS1!

[PepsiFree]

Originally Posted by calgaryblood

You're the same guy who thought pizza drivers in Calgary got minimum wage so a tip wasn't required....


You're honestly so out of reality when it comes to tipping.

I am the same guy, and some do. Let it die! You're so angry and grudgy.

If you'll notice, these are two entirely different situations. The issue here is asking for a tip (or blatantly suggesting the option) in an industry where it's neither required nor the standard. There's absolutely nothing wrong with tipping your driver, but I believe there is something wrong with a driver who goes around texting his riders unprompted, telling them where they should go to tip. This is a situation where the driver clear thinks a tip should be considered, as they wouldn't send the text otherwise, and I think that's trashy.

[jayswin]

Originally Posted by RougeUnderoos

Having the entire transaction settled before I get in the car is a major selling point. It's as big a reason as any to use it.

Truth be told though, I am back calling cabs because of all the bad news I've heard about Uber lately.

But still! The POINT STANDS1!

So would you be okay if they sold everything they currently sell but with a slightly higher fare, as an included tip? Because it sounds like it's not so much the end price (as long as it's still completive) but the annoyance of asking for more money after the set price and ease of payment?

[ken0042]

Originally Posted by jayswin

So would you be okay if they sold everything they currently sell but with a slightly higher fare, as an included tip?

I think a lot of us would like that anywhere we go. Pay people the wage that job deserves, and charge your customers accordingly.

[Resolute 14]

One of the bigger reasons why tipping and Uber is so contentious is the fact that Uber itself used to discourage tipping. That position has softened over time, likely because it is paying some driver so little that having customers pay them more keeps people driving, which keeps them in business.

[jwslam]

Originally Posted by ken0042

I think a lot of us would like that anywhere we go. Pay people the wage that job deserves, and charge your customers accordingly.

Restaurant Example:
Burger is $12, you tip the server $2, this goes directly to the server. This costs you $14. You can also choose to tip more or less obviously.

To by increasing the price of the burger, to get $2 to the server, you gotta factor in the business tax as the increased burger price is now revenue, so now you may be paying $15.xx+ for the burger regardless of whether the server cared about you.