Calgarypuck Forums - The Unofficial Calgary Flames Fan Community
Old 06-08-2020, 12:12 PM   #1
Huntingwhale
Franchise Player
 
Huntingwhale's Avatar
 
Join Date: Sep 2008
Exp:
Default Win 10 - Blue screen of death

I'm been having the blue screen of death pop up on me regularly. About 2-3 times a week it pops up, offers zero solutions, and I'm forced to hard-reset and wait for it to happen a couple days later.

The internet searches haven't been too helpful TBH. I've updated my videocard driver (AMD Radeon), updated my other drivers (nothing pending) as per what some sites have said. Yet the damn thing persists regularly. I am using a SSD to host my OS and programs, so I don't believe it's hard drive failure.

So what is the ACTUAL solution to fixing this??

Spoiler!
Huntingwhale is online now   Reply With Quote
The Following User Says Thank You to Huntingwhale For This Useful Post:
Old 06-08-2020, 12:21 PM   #2
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

My first suspicion is a bad driver. If you don't want to stab in the dark, get windbg tools:

https://docs.microsoft.com/en-us/win...download-tools

It's not all that intuitive to use, but you can load the crash dump and analyze it. It will often point you to the faulty driver which you can then try reinstalling or find a newer or older version.
Fuzz is online now   Reply With Quote
The Following User Says Thank You to Fuzz For This Useful Post:
Old 06-08-2020, 06:46 PM   #3
Huntingwhale
Franchise Player
 
Huntingwhale's Avatar
 
Join Date: Sep 2008
Exp:
Default

I guess that didn't work either . Even the dump file somehow corrupted itself lol.

Spoiler!
Huntingwhale is online now   Reply With Quote
Old 06-08-2020, 06:48 PM   #4
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

Ooof. Are there older crash dumps you can find?
Fuzz is online now   Reply With Quote
Old 06-08-2020, 07:25 PM   #5
zamler
Lifetime Suspension
 
Join Date: Feb 2008
Exp:
Default

Post your system specs.
zamler is offline   Reply With Quote
Old 06-08-2020, 08:29 PM   #6
Huntingwhale
Franchise Player
 
Huntingwhale's Avatar
 
Join Date: Sep 2008
Exp:
Default

Quote:
Originally Posted by Fuzz View Post
Ooof. Are there older crash dumps you can find?
Looks like it overwrites that one file each time, as all historical reports point to that single file.

The only other log I can find says:


Problem signature
Problem Event Name: BlueScreen
Code: 100000ea
Parameter 1: ffff850c26175080
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_17763
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17763.2.0.0.768.101
Locale ID: 4105


Quote:
Originally Posted by zamler View Post
Post your system specs.
AMD FX 4350 4.2ghz quad core
8GM Ram
AMD Radeon R7 200 video card
SSD
Win 10
Huntingwhale is online now   Reply With Quote
Old 06-08-2020, 08:40 PM   #7
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

Look in

C:\Windows\minidump


There should be a dump file for every crash. It's not the full memory dump but usually has what you need.
Fuzz is online now   Reply With Quote
Old 06-08-2020, 11:02 PM   #8
zamler
Lifetime Suspension
 
Join Date: Feb 2008
Exp:
Default

Need to know the motherboard.

Also run event viewer>windows logs>system

shortcut to event viewer search eventvwr
zamler is offline   Reply With Quote
The Following User Says Thank You to zamler For This Useful Post:
Old 06-09-2020, 12:27 PM   #9
Raekwon
First Line Centre
 
Raekwon's Avatar
 
Join Date: Nov 2007
Location: Airdrie, Alberta
Exp:
Default

Remember when it started happening and look back to what was installed/changed near that time, also open up the case and remove the ram and reseat it.
Raekwon is offline   Reply With Quote
Old 06-09-2020, 12:36 PM   #10
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

Quote:
Originally Posted by Raekwon View Post
Remember when it started happening and look back to what was installed/changed near that time, also open up the case and remove the ram and reseat it.
I usually suggest "what changed" first, but now with Windows update installing whatever it wants whenever it wants, including driver updates, it gets harder to nail that bit down. But ya, it could be something as simple as "it started when i plugged in this USB device".


If it is a RAM error you often see a different crash source in every mindump. If it's the same one every time, you know where to start. But ya, if you can't find any cause, run memory scan.
Fuzz is online now   Reply With Quote
Old 06-09-2020, 01:24 PM   #11
CaptainCrunch
Norm!
 
CaptainCrunch's Avatar
 
Join Date: Jun 2002
Exp:
Default

Did you do a rollback out of curiousity?
__________________
My name is Ozymandias, King of Kings;

Look on my Works, ye Mighty, and despair!
CaptainCrunch is offline   Reply With Quote
Old 06-09-2020, 06:01 PM   #12
Huntingwhale
Franchise Player
 
Huntingwhale's Avatar
 
Join Date: Sep 2008
Exp:
Default

Quote:
Originally Posted by Fuzz View Post
Look in

C:\Windows\minidump


There should be a dump file for every crash. It's not the full memory dump but usually has what you need.
Nothing in that folder, however the folder was modified the exact time my PC crashed. Checked and no folders/files are hidden. Just an empty folder.

Quote:
Originally Posted by zamler View Post
Need to know the motherboard.

This is the motherboard

Also run event viewer>windows logs>system

shortcut to event viewer search eventvwr
Nice I think I see the 2 errors here right at the moment it happened.

The amdacpksd service failed to start due to the following error:
The system cannot find the file specified.
The amdacpusrsvc service failed to start due to the following error:
The system cannot find the file specified.


Quote:
Originally Posted by CaptainCrunch View Post
Did you do a rollback out of curiousity?
No haven't done that yet. I actually did have my AMD driver update a couple weeks ago, so maybe that is it. It would time out with when the issue started happening.

I uninstalled then re-installed the driver. Hopefully that will fix the issue! If not I'll be back to complain more.
Huntingwhale is online now   Reply With Quote
Old 06-09-2020, 06:04 PM   #13
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

That could very well be it. Interesting the minidumps folder is empty. Never seen that before. Hope that solved it.
Fuzz is online now   Reply With Quote
Old 06-09-2020, 06:21 PM   #14
zamler
Lifetime Suspension
 
Join Date: Feb 2008
Exp:
Default

That blue screen is almost always because of a crashing GPU driver. Can change it so Windows does not overwrite the crash file by going search>SystemPropertiesAdvanced>Startup and Recovery>Settings

you'll see the option
zamler is offline   Reply With Quote
Old 06-09-2020, 09:43 PM   #15
gooil
Draft Pick
 
gooil's Avatar
 
Join Date: Jul 2009
Location: Edmonton
Default

I had that happen on a dell of mine a couple years back. I had to update the BIOS and that fixed it
gooil is offline   Reply With Quote
Old 06-11-2020, 10:03 AM   #16
Mazrim
CP Gamemaster
 
Mazrim's Avatar
 
Join Date: Feb 2010
Location: The Gary
Exp:
Default

Windows 10 did a major update recently, and I had the first blue screen of death I've ever had on two computers since that update. I really wish these updates wouldn't change or reset so many system settings. Seems like my USB devices get recognized from scratch after these big updates, for example.
Mazrim is offline   Reply With Quote
Old 06-11-2020, 10:16 AM   #17
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

Did you install the feature update? I'll be skipping that for awhile...
Fuzz is online now   Reply With Quote
Old 06-11-2020, 10:58 AM   #18
DoubleF
Franchise Player
 
DoubleF's Avatar
 
Join Date: Apr 2014
Exp:
Default

As bizarre as this sounds (because it's supposed to be more login than normal OS usage/crashes), rebuilding the MBR strip has helped me in the past for some situations in fixing BSOD. Technically it was hard resetting due to BSOD that required MBR strip repair in the first place, but after that repair, the BSOD sometimes would go away. Can't remember why I was getting BSOD in the past though...

Worth trying?
DoubleF is offline   Reply With Quote
Old 06-11-2020, 11:46 AM   #19
Mazrim
CP Gamemaster
 
Mazrim's Avatar
 
Join Date: Feb 2010
Location: The Gary
Exp:
Default

Quote:
Originally Posted by Fuzz View Post
Did you install the feature update? I'll be skipping that for awhile...
I assume it was since it did a "Welcome to Windows" screen on login. Since Windows 10 doesn't actually tell what any updates are, it's hard to say!
Mazrim is offline   Reply With Quote
Old 06-12-2020, 07:25 AM   #20
Fuzz
Franchise Player
 
Fuzz's Avatar
 
Join Date: Mar 2015
Exp:
Default

Quote:
Originally Posted by Mazrim View Post
I assume it was since it did a "Welcome to Windows" screen on login. Since Windows 10 doesn't actually tell what any updates are, it's hard to say!
I like how the "check for updates" button doesn't just check for updates. It downloads and installs them too. Maybe I just want to "check for updates" and see what is there. But no. The button doesn't do what it says it does.
Fuzz is online now   Reply With Quote
Reply

Tags
blue , death , screen , stupid , windows10

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 11:48 AM.

Calgary Flames
2023-24




Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright Calgarypuck 2021