Okay, it is my turn here to look for CP advice on dealing with PayPal disputes.
In late October, I ordered 4 items and sent the money to an email address (the seller lives in China). I have friends who had done this numerous times with this seller, and never had problems. Well after months of them saying, ?we don?t have this item in stock, we don?t have that item in stock? they end up sending me only 1 of the 4 items. They acknowledged only 1 of the 4 was sent, and as me to pick other products.
I asked for a refund, and they said sure, but this was over a month ago. They have now been ignoring me ever since. I tried to file a dispute with PayPal, and they said the transaction is over 45 days old, and they won't deal with it, same goes for Visa.
To me, I?m pretty disappointed in PayPal, because I have email proof of them stringing me along for months, then acknowledging they didn?t send 3 of the 4 items, yet they don?t want to do anything about it. Nice buyer protection.
Any advice for me? Any way I can escalate my case within PayPal?
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Medical Marijuana