11-20-2014, 06:50 PM
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#821
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Powerplay Quarterback
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I have an invite. Who wants it?
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11-20-2014, 09:36 PM
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#822
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First Line Centre
Join Date: Mar 2006
Location: Victoria
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finally got the 3 invites, pm me if interested
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11-21-2014, 07:20 AM
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#823
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First Line Centre
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I've got 2 invites. First 2 people to send me a PM get them.
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11-21-2014, 12:21 PM
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#824
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Farm Team Player
Join Date: Aug 2011
Exp: 
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Last edited by chaoticmonk; 11-24-2014 at 05:40 PM.
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The Following User Says Thank You to chaoticmonk For This Useful Post:
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11-21-2014, 01:39 PM
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#825
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Scoring Winger
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Thanks for the invite (I claimed the first one) -- hope you have better luck with your next phone.
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11-21-2014, 06:04 PM
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#826
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Lifetime Suspension
Join Date: Sep 2007
Location: blow me
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Quote:
Originally Posted by chaoticmonk
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Wait. What happened to you?
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11-21-2014, 06:22 PM
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#827
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Crash and Bang Winger
Join Date: Apr 2013
Location: Calgary
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Still have 2 invites left, please let me know.
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11-21-2014, 06:35 PM
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#828
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Farm Team Player
Join Date: Aug 2011
Exp: 
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apologizes for the long story...
i had to rma my original phone. received the notice that my rma replacement phone shipped and i was tracking it. it never moved from california. i was always tracking it from my order status page on the oneplus website.
about 1 1/2 weeks later (oct. 20) i sent oneplus a message asking what was up as the tracking hadn't updated. i also emailed dhl to inquire and they replied the next day saying that it was simply the shipping label that was created, nothing more. typical slow response 5 days later (oct 25) from oneplus, they said my problem was solved without any other information. replied again asking where the phone was and after another week of waiting (nov 4), they suddenly give me a new tracking number that said it was delivered. this "new" tracking number was also suddenly updated on my order status page.
the new tracking is weird as it showed it was delivered oct. 14 at a time i know both my wife and i were home, but obviously we don't have a package. more slow response from oneplus and following up with dhl, now it's too far back to track. which is fair, i know i wouldn't know where i delivered a package over 3 1/2 weeks ago.
*sigh*
the suspicious part of the "new" tracking number is that it shows that signature wasn't required on the package and was supposedly left at the door. the nice lady at dhl even told me that it seemed really odd as there were duty, taxes, & fees owing. she said that their drivers would not leave a package with fees owing at the door. in fact most shipping companies will not release, let alone leave a package that has fees owing.
so dhl is now saying it's lost and they'll contact the shipper, etc, but the reality is i haven't had my phone since oct. 3 when i sent it back to hong kong. obviously dhl is at fault too, but if the support from oneplus wasn't so useless and slow, we might have been able to trace it much sooner...or perhaps oneplus could have given me the correct tracking number from the start....or perhaps oneplus could have done something and tried to find out where the package went, but all they do is tell you to contact dhl and file a complaint.
so now i'm out the $349 us + fees and don't have a phone to show for it. even better is that dhl's accounts receivable contacted me today asking me to pay the fees owing on a package they have deemed lost.
Last edited by chaoticmonk; 11-21-2014 at 06:37 PM.
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11-21-2014, 06:46 PM
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#829
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Lifetime Suspension
Join Date: Sep 2007
Location: blow me
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Yikes. Sorry to hear about that.
I sent my phone back yesterday. OnePlus arranged for TNT to pickup and everything. They're paying the bill for shipping and even refunding me the original shipping costs when the phone was sent to me.
I plan on posting my full experience, once I receive my refund.
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11-21-2014, 06:52 PM
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#830
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Farm Team Player
Join Date: Aug 2011
Exp: 
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the actual whole tnt process was pain free i will admit....and it only took a week to get to hong kong too which was cool. so if would have actually received my replacement, it would have only been a 2 week turnaround which i think is really good.
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11-22-2014, 11:42 AM
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#831
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Farm Team Player
Join Date: Nov 2014
Exp: 
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The only issue with my whole Oneplus experience was DHL. Incompetent uncaring POS company. I've heard they will now ship USPS/Canada post for us, so that's a bonus.
Slower, more expensive but more reliable.
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11-23-2014, 11:47 PM
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#832
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Powerplay Quarterback
Join Date: Apr 2006
Location: Calgary
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Quote:
Originally Posted by chaoticmonk
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Thanks very much. I used the second invite.
Smashed my phone yesterday, found this thread today. Looking forward to getting my new phone!
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11-24-2014, 09:31 AM
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#834
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Powerplay Quarterback
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I've 2 invites that last 6 days. Pm me if interested. First come first serve.
__________________
CPHL Dallas Stars
Last edited by t0rrent98; 11-24-2014 at 05:01 PM.
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11-24-2014, 12:44 PM
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#835
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Crash and Bang Winger
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i have 3. pm if you want
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11-24-2014, 05:04 PM
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#836
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Powerplay Quarterback
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I have 2 invites left. I wonder why the person claiming it only gets a day to purchase it while the person sharing it gets more days to hand it out.
__________________
CPHL Dallas Stars
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11-24-2014, 05:10 PM
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#837
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Franchise Player
Join Date: Oct 2010
Location: Calgary
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Quote:
Originally Posted by t0rrent98
I have 2 invites left. I wonder why the person claiming it only gets a day to purchase it while the person sharing it gets more days to hand it out.
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Its so if the claim happens and it falls through, you still have more days to give them away. I've had lots of people claim but not actually buy, the invite then reverts to the person who gave it away so it can be used.
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11-24-2014, 10:33 PM
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#838
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Scoring Winger
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Whos on the list? I have 2 to give...
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11-25-2014, 11:21 AM
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#839
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Powerplay Quarterback
Join Date: Apr 2006
Location: Calgary
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My progress, info for those who are thinking of ordering:
Ordered on Sunday
Order went from "Processing" to "Complete" by Monday afternoon
Order went to "Shipped" and provided DHL tracking by Monday night
Here's from the tracker (edited):
Tuesday, November 25, 2014 Service Area Time Piece
12 Delivered - Signed for by CALGARY 11:51
1 Piece
11 With delivery courier SOUTHERN ALBERTA, AB - CANADA 11:30
1 Piece
10 Clearance event SOUTHERN ALBERTA, AB - CANADA 10:26
1 Piece
9 Processed for clearance at SOUTHERN ALBERTA - CANADA SOUTHERN ALBERTA, AB - CANADA 10:26
1 Piece
8 Arrived at Sort Facility SOUTHERN ALBERTA - CANADA SOUTHERN ALBERTA, AB - CANADA 10:12
1 Piece
7 Customs status updated SOUTHERN ALBERTA, AB - CANADA 07:06
6 Departed Facility in CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 06:16
1 Piece
5 Processed at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 05:43
1 Piece
Monday, November 24, 2014 Service Area Time Piece
4 Arrived at Sort Facility LOS ANGELES GATEWAY - USA LOS ANGELES GATEWAY, CA - USA 19:23
1 Piece
3 Departed Facility in LOS ANGELES - USA LOS ANGELES, CA - USA 19:16
1 Piece
2 Processed at LOS ANGELES - USA LOS ANGELES, CA - USA 19:15
1 Piece
1 Shipment picked up LOS ANGELES, CA - USA 13:21
1 Piece
I'll edit/update this once complete. edit: Wow, it arrived already! That's ordering on Sunday, delivered and in my hands by noon on Tuesday. Very impressive. Time to unbox it!
I was hoping to receive it today, but that doesn't seem likely given that it's in customs hands now, and will be too late to go out for delivery with the DHL drivers (even if it does get through customs today).
Last edited by Simon96Taco; 11-25-2014 at 12:34 PM.
Reason: update
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11-25-2014, 11:52 AM
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#840
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Scoring Winger
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Its dhl express. It will go on a truck at 1 pm
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