07-16-2010, 11:09 AM
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#622
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Had an idea!
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I'll do quotes for people not following along.
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"Steve: The iPhone 4 is perhaps our best product. We've sold over 3,000,000 since we launched just three weeks ago."
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07-16-2010, 11:10 AM
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#623
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Had an idea!
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Quote:
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Steve: We heard about this not long after we started shipping. We've been working our butts off for 22 days. 22 days. It's not like we've had our head in the sand for 3 months
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I guess the engineer that claimed that there would be problems before the thing even shipped was lying.
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07-16-2010, 11:11 AM
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#625
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#1 Goaltender
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ahhaha I love that song! If you don't want and Iphone 4 don't buy it! If you don't like your Iphone 4 bring it back!
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07-16-2010, 11:12 AM
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#626
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Had an idea!
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Quote:
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He's showing a video of the Blackberry 9700. It's got near full signal; its gripped, and the bars drop down to one. "Pretty much identical to the videos on the web"
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What a load of crap. I realize that the problem with the antenna has been overblown. Completely overblown. But it is still a problem, and Apple needs to fix it. Not show the whole world that other phones have the same problem.
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07-16-2010, 11:13 AM
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#627
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Had an idea!
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He's going through a bunch of phones now showing how they all have antenna problems.
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07-16-2010, 11:14 AM
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#628
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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LOL they have the min and max columns mislabeled! Someone's gonna get fired.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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07-16-2010, 11:17 AM
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#630
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Had an idea!
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Quote:
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"We make it obvious. We pretty much threw a red flag on it, with these lines. X marks the spot! Additionally, we had an incorrect algorithm for displaying bars"
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Quote:
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"We haven't figured out a way around the laws of physics. Yet.
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....
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07-16-2010, 11:18 AM
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#631
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Had an idea!
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Quote:
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We do a lot of testing. Jobs shows their testing rooms. "We've invest over 100 million dollars in these rooms". "The iPhone 4 went through all of these tests. We KNEW that if you held it in a certain way, the bars would go down."
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Quote:
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"We didn't think it'd be a big problem."
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07-16-2010, 11:20 AM
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#632
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Had an idea!
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2) Some really important data from AppleCare. In addition to us solving their problem, their problems are solved. We asked ourselves: Whats the percentage of all iPhone 4 users who have called about antenna or reception?
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....
Pretty much saying the whole thing is overblown.
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07-16-2010, 11:22 AM
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#633
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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Well if only one half of one percent of users that call in call in about a specific thing, I would say that's pretty much the definition of overblown.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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07-16-2010, 11:24 AM
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#634
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Had an idea!
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Quote:
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"and i can tell you this, because we're being totally transparent. I must tell you, that the iphone 4 drops more calls than the iphone 3gs. So how many more?"
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...
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"again! Listening to antennagate, it must be dropping 50 calls per 100! Or 25 per hundred! Wouldn't you expect that?"
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...
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"the iphone drops less than 1 additional call per 100"
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07-16-2010, 11:25 AM
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#635
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First Line Centre
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Quote:
Originally Posted by Azure
What a load of crap. I realize that the problem with the antenna has been overblown. Completely overblown. But it is still a problem, and Apple needs to fix it. Not show the whole world that other phones have the same problem.
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They've marketed their products as reliable and stable. Immune to bugs and system crashes. Far better designed than everyone else's. Magical.
It's been effective and got them a long ways but now when things go wrong, and they always will, they are being held to those promises. They've made their bed and now they have to lie in it.
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07-16-2010, 11:26 AM
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#636
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Had an idea!
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Quote:
Originally Posted by photon
Well if only one half of one percent of users that call in call in about a specific thing, I would say that's pretty much the definition of overblown.
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The only reason its overblown is because of the way Apple and Jobs responded to that half of one percent of iPhone 4 owners who complained.
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07-16-2010, 11:26 AM
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#637
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Had an idea!
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Quote:
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Steve reiterates the point: "Less than one. Even that's too much for us. I have my own pet theory on this: when the iPhone 3GS came out, we didn't change the design. There were a number of cases available, on day one. The iPhone 4 has a radically new design, so none of the cases fit, and we can't make enough of our bumper cases."
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....
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07-16-2010, 11:27 AM
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#638
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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Quote:
Originally Posted by Azure
The only reason its overblown is because of the way Apple and Jobs responded to that half of one percent of iPhone 4 owners who complained.
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Hardly the only reason, but it does contribute I'm sure.
Still doesn't make it right to make a mountain out of a mole hill.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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07-16-2010, 11:29 AM
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#640
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Had an idea!
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Quote:
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Steve: Its been blown out of proportion. I know it's fun to have a story, but it's less fun when you're on the other side.
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