Shaw internet

[rubecube]

Originally Posted by Jimmy Stang

I am happy with Shaw - been with them for internet for a few years now.

I have slowly been ridding myself of Telus and Telus Mobility and I have finally cut the cord completely. I now have my phone, internet, and TV with shaw.

It isn't that I'm overly pro-Shaw or anti-Telus, I just find that Shaw does everything that I need it to do at a good price. And whenever I have had to deal with Telus on the phone it has been a struggle, and Shaw just seems to get things done. No fuss.

Hope you have a cell phone in case of emergency.

[silentsim]

telus dropped my internet bill by 10$ and my phone bill by 10$ after telling them about shaw

didn't even need arguing either, just talked to retentions and he did it, i didn't even inquire about phone bill, just internet but he said "we may actually be able to drop your phone bill too, seeing as you are a loyal customer"

[photon]

Originally Posted by rubecube

Hope you have a cell phone in case of emergency.

My Shaw phone has gone down about as many times as Telus did when I had Telus for a landline.

[Hemi-Cuda]

Originally Posted by Raekwon

Yeah I love shaw, 8gb in 40 min makes me happy. Shaw extreme has a 100GB/month limit although i'm at about 200-300gb this month before I slowed down and still haven't heard from them at all.

well you may want to pay a bit more attention to how much bandwidth you use in the future since Shaw plans to change their billing system, which will charge users per gigabyte if they go over the cap (no more AUP reps calling you and threatening to disconnect services)

Originally Posted by csnarpy

One thing, if you end up going with Shaw -- buy the modem. It's cheap and you get more off your bill. It ends up paying for itself within 6 months. It also comes with a 5 year warranty. If it cans out or needs to be worked on, they will just switch it out.

FYI: I've been on shaw since the Wave came out and I have had no problems with them. With my recent modem (7 yrs old) I get Shaw Extreme and have had to reset it maybe twice since owning it. If you tend to download alot, then Shaw Extreme is the only way to go.

in all my time here i've never seen any hardware swap request denied, no matter how old/beat up the equipment is. so it's pretty safe to say if you buy a DCT or modem from Shaw it's a lifetime warranty

and for the wireless questions an interesting bit of news is that soon Shaw will be releasing a new DOCSIS modem with a built in wireless router. i have no details on what kind of router or even how everything will function, but it's causing quite a bit of stir within the company

[TheU]

**edit**
weird double post

[TheU]

Originally Posted by photon

My Shaw phone has gone down about as many times as Telus did when I had Telus for a landline.

if your power goes out you'll have 4 hours of stand by time for your phone service.

that being said i cant remember the last time i didnt have power for 4+ hours.

and for the wireless questions an interesting bit of news is that soon Shaw will be releasing a new DOCSIS modem with a built in wireless router. i have no details on what kind of router or even how everything will function, but it's causing quite a bit of stir within the company

Yuck. I know that a lot of people love that kind of convenience... but for me I want to choose my own wireless router.

[Esoteric]

Originally Posted by Lithium

Doesn't Extreme cap out at 1.5MB/sec? That's the fastest I've ever got on mine.

Mine doesn't. Maybe it's because I'm in Cranston and there's a low popuplation of users, but I can top 3 mb/s at times, especially if I'm running multiple downloads at once.

[rubecube]

Originally Posted by Hemi-Cuda

in all my time here i've never seen any hardware swap request denied, no matter how old/beat up the equipment is. so it's pretty safe to say if you buy a DCT or modem from Shaw it's a lifetime warranty

Weird. I've been having PVR problems for months, and I think the reps are allergic to dispatching a tech.

[Hemi-Cuda]

Originally Posted by TheU

Yuck. I know that a lot of people love that kind of convenience... but for me I want to choose my own wireless router.

well no one will force you to use that new modem, they're still gonna support the standard models

[Raekwon]

Originally Posted by Hemi-Cuda

well you may want to pay a bit more attention to how much bandwidth you use in the future since Shaw plans to change their billing system, which will charge users per gigabyte if they go over the cap (no more AUP reps calling you and threatening to disconnect services)



in all my time here i've never seen any hardware swap request denied, no matter how old/beat up the equipment is. so it's pretty safe to say if you buy a DCT or modem from Shaw it's a lifetime warranty

and for the wireless questions an interesting bit of news is that soon Shaw will be releasing a new DOCSIS modem with a built in wireless router. i have no details on what kind of router or even how everything will function, but it's causing quite a bit of stir within the company

Where did you read about this Hemi?(looks like you may work there I would think that they would have to provide a way for the customer to track bandwidth used per billing cycle before they tried charging for it like logging into my account via web browser to see the total usuage.

I agree with charging for over usage but they may want to rethink their limits with alot of game purchases going digital (14gb for MW2) I mean I buy a few games download a few more demos and bam cap hit.

[Hemi-Cuda]

Originally Posted by Raekwon

Where did you read about this Hemi?(looks like you may work there I would think that they would have to provide a way for the customer to track bandwidth used per billing cycle before they tried charging for it like logging into my account via web browser to see the total usuage.

I agree with charging for over usage but they may want to rethink their limits with alot of game purchases going digital (14gb for MW2) I mean I buy a few games download a few more demos and bam cap hit.

they do, you can log into your account and see your usage through the Online Customer Care site. you may have to call into the TSR's to have them enable it though

[sclitheroe]

Originally Posted by Raekwon

I agree with charging for over usage but they may want to rethink their limits with alot of game purchases going digital (14gb for MW2) I mean I buy a few games download a few more demos and bam cap hit.

HAHAHAHA no, they won't rethink bandwidth caps, or only in as much as it puts them at a slight advantage on paper compared to their competitors. They will happily charge you whatever overages you incur to purchase your game.