You have a problem that you describe very well in your opinion, then IT emails back asking you a bunch of questions that they could have figured out by just calling you or remote logging in the machine. Then once you get the information back they "Solve" the problem, close the ticket without ever confirming that the problem is solved. Then when the problem isn't solved they get mad when you try to re-open the ticket instead of creating a new one.
I miss being able to talk to a real IT person, tell them my problem and them fixing it. Now it clear that IT performance is graded on their ability to close out tickets in a timely matter. So the incentive is just to close tickets instead of solve problems.
I am sure the issues you guys face from stupid users is just as gear grinding but all of the hoops now to get simple things done in the ticket system is grating.
I hate the IT ticket system as well, I would rather the user call me and I fix the problem right away. The problem is, sometimes it needs research and then I end up posting on CP instead and without a ticket system, 3 weeks later when the mafia game gets finished, people get a little annoyed because I totally forgot what they asked me about.
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At this point this is an academic exercise; I would never take legal action against someone for a kijiji furniture purchase.
In your example, we don't have certainty of terms - I agreed to buy a product in a certain condition, it turns out it isn't in that condition, therefore no contract. At minimum it would be a misrepresentation which is grounds for rescission. This is not a good analogy. And yes, it is legally binding - offer and acceptance for valuable consideration = contract.
Yes I do. Now, it's basically never worth suing anyone for less than a few grand, but technically yes, I could. As far as consideration, it doesn't have to actually be exchanged, it simply needs to be included in the deal. The contract is concluded when the agreement is made, not when the terms are carried out. I can draft a purchase and sale agreement that doesn't close for 6 months, but it's still a binding contract when executed.
I go to his place with delivery driver, look at items, hand him money. Stuff is then loaded by delivery drivers and taken back to my place, where I pay the delivery guys. Really, is this that hard to figure out?
If this is how you want to sell your item, don't conduct yourself as if you have a deal with someone else. How hard is it to put this in the ad?
I'm out of pocket the difference between this and what I end up paying for something else. EDIT: Also, in cases of efficient breach it's possible in some cases to obtain a disgorgement of any profits (i.e. his extra $100).
But I already said it's not much and not worth it, the point was it's still a breach of contract and people should honour their agreements.
Wrong. This makes literally no difference.
Had I not done so, I would've been the one in breach, and technically if he had then been forced to sell for less I would be liable to him for the difference. But I don't do this; I honour my agreements.
Totally, and those people are #######s too.
Yep.
The way I learned it, a contract isn't a contract until consideration has been exchanged. That means either the full amount, or a deposit. In a real estate deal, until a deposit is delivered to a trust account, it is not a solid deal. In a kijiji deal, I would say it's the same thing.
Telling a guy over the phone that you're going to buy something is not a legally binding contract. I know you said that you weren't going to bother suing him, but my understanding is that you couldn't sue him even if you wanted to. I also know that the suing part was not the point of your rant, and frankly, I have much sympathy for your situation, as I agree that it would be really annoying for the negotiation to go as far as it did, only for you to get the rug pulled out. The only reason I'm replying is because I think you're wrong about it being a legally enforcable contract. I'm kinda hoping a lawyer (which there seems to be plenty of around here) chimes in and corrects one of us.
Really? Maybe's it's just carried over from the days where getting approved took 10-20+ seconds, but like George Carlin says, I can't stand the guys waiting around to get approved for a pack of cheese doodles. Pretty sure it's not just drug dealers and strippers that have a spare toonie available for coffee.
There may have been some advancements in paying from a card in the 13 years since that George Carlin movie came out. I'm guessing there have even been some in the 6 years since your reference point died. I've been stuck behind people who decide to count out the cash in change to make a purchase in the time my entire order could be run through, I pay and I'm out the door. If you don't have exact change, the cashier then has to count out change for you, and if the roll of quarters hasn't been broken, there's more time. With flash pay, it's about 5 seconds for the entire transaction and when entering a PIN it's about 10 seconds. Add in the time at coffee shops when people are deciding what they want to order, even though they order the same thing every day, that could take up almost 20 seconds of your day.
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He just seemed like a very nice person. I loved Squiggy.
And actually, I have to say, this line specifically has always bothered me quite a bit. It's primarily for two reasons.
A. Sorry man, chances are, you're definitely not. I've never heard someone say that and ACTUALLY be a "best customer." They're usually unrecognisable.
B. Every move that has the potential to turn some people off usually has a much higher upside when undertaken by successful companies. They might lose you, but they're probably making way more money anyways, so whatever.
Not that you should keep shopping there if you're unhappy, but the whole "take that! Retailer!" schtick is really only something customers use to make themselves feel better.
So you're saying that me taking my business elsewhere will have no impact on a multibillion dollar companies bottom line and they won't care/notice about me?
TIL
The bottom line for me is that the new take your receipt to the cashier instead of having the convenience of paying and receiving the discount at the pump is stupid and is an inconvenience. You might say it...GMG.
Last edited by Huntingwhale; 05-23-2014 at 07:50 PM.
A lot of debit machines are flat rates now, yearly or monthly.
Really? Maybe's it's just carried over from the days where getting approved took 10-20+ seconds, but like George Carlin says, I can't stand the guys waiting around to get approved for a pack of cheese doodles. Pretty sure it's not just drug dealers and strippers that have a spare toonie available for coffee.
That's up there with the guy that slowly bumbles through self checkout machines with over $100 of groceries.
Some people sure seem fine with inconveniencing others, and that really grinds my gears.
I guess I'd be your gear grinder, because I don't pay for anything with cash, be it $0.90 or $90. Everything goes on my credit card. Who the heck likes carrying around so much change? Even if I have money, I would never break a bill for a $0.90 purchase unless I absolutely have to.
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Originally Posted by squiggs96
If you don't have exact change, the cashier then has to count out change for you, and if the roll of quarters hasn't been broken, there's more time. With flash pay, it's about 5 seconds for the entire transaction and when entering a PIN it's about 10 seconds. Add in the time at coffee shops when people are deciding what they want to order, even though they order the same thing every day, that could take up almost 20 seconds of your day.
You forgot 2 other paying with cash delays:
- Cashier thinks you gave her a $10 when you gave her a $20. Then tells you if she is over at the end of the day, they will call you.
- You pay with a $20 and the cashier accidentally enters $200 in the till. You wait a couple of minutes for them to figure out that won't make them "short" at the end of the day, then a couple more as they scramble to find a calculator; as nobody knows how to calculate change in their head anymore.
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- Cashier thinks you gave her a $10 when you gave her a $20. Then tells you if she is over at the end of the day, they will call you.
- You pay with a $20 and the cashier accidentally enters $200 in the till. You wait a couple of minutes for them to figure out that won't make them "short" at the end of the day, then a couple more as they scramble to find a calculator; as nobody knows how to calculate change in their head anymore.
maybe she just wants your phone number!!
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I guess I'd be your gear grinder, because I don't pay for anything with cash, be it $0.90 or $90. Everything goes on my credit card. Who the heck likes carrying around so much change? Even if I have money, I would never break a bill for a $0.90 purchase unless I absolutely have to.
Same.
And I wait until the store is really busy and then get all my lotto tickets checked, and then hum and hah, over the next 20 scratch tickets I buy.
I only keep a $20 in my wallet, just in case, but there is no way I am buying a $1.75 coffee with it.
I have flat fee debit purchases and I'm going to use them. F cash, it's stupid nowadays,
I'd rather watch paint dry than stand behind some woman who empties her purse on the counter looking for her debit card.
Trailing off this one, the people that don't have their stuff ready when they get to the front of the line. You're at shoppers drug mart, so chances are you're going to be asked for a shoppers card. If you have one, why wait until the last minute to dig around your purse for it? You didn't think of this while waiting in line lady?
You guys inconvenienced in lineups... the 5,10,20 or *gasp* 60 seconds you are delayed because somebody is paying for something using a method you irrationally don't agree with, you're lives are planned and timed down to 10 second intervals or what?
Get a life, chill the fata out. It's 10 seconds and nobodies time is that valuable. So get over yourself, getting home to dungeons and dragons can wait that 10 seconds.
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Something I have been noticing a lot recently is cashiers that don't push the divider "sticks" down the checkout. Sometimes they'll just pick it up and put it on the table next to them, or not give it a push so that it ends up where somebody can reach it and put it on the conveyer so somebody else can start unloading their groceries.
Conversely there are the shoppers who don't realize that the divider stick isn't necessary to begin putting their groceries on the conveyer...
There's an ice cream truck that lives near us. The gear grinder is that when you actually listen to the tinny music for any length of time, you realize it's all Christmas carols.
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