Laptop wireless troubles

[mykalberta]

+1 to above

Also check your other devices that are connected to see what their IP addresses are. Example if they are 192.168.1.50, 51, 52, etc.

[JayP]

Originally Posted by mykalberta

+1 to above

Also check your other devices that are connected to see what their IP addresses are. Example if they are 192.168.1.50, 51, 52, etc.

My laptop is 105, iPod touch is 103, ps3 is 106.

I'll try the above right now.

[mykalberta]

Also, from the same command window try the following commands (hit enter at the end of each command line) and write what each reply was.

Ping 192.168.1.1
Ping 192.168.1.106 (ensure PS3 is on and connected)
Ping www.google.ca
Ping 209.85.171.99

Its probably something with either your Network Card setup or IE settings.

If its IE, it will be under Tools > Internet Options > Connections Tab, there should be no VPN or Proxies setup, try to use the Setup Wizard.

If its not that its probably a setting with your network card: Start > Control Panel > Network Connections - right click on your wireless connection and choose properties..
Highlight Internet Protocol (TCP/IP) and choose Properties and ensure both tabs (3 radio buttons) are set to Automatic configuration

If they were already set for automatic configuration go back to your Wireless Connection Properties Window and choose the Wireless Networks tab - make sure Windows is managing your network connections and remove all your preferred networks or default security/keys/passwords setup.

Then try it again.

[JayP]

http://smg.photobucket.com/albums/v7...opipconfig.jpg

Here's a screen dump of the first steps. I'll do what you asked later tonight, mykalberta.

[llama64]

Originally Posted by JayP

http://smg.photobucket.com/albums/v7...opipconfig.jpg

Here's a screen dump of the first steps. I'll do what you asked later tonight, mykalberta.

Try doing a direct ping on the dns server (64.59.135.143)
type this command in: ping 64.59.135.143

Then try pinging a normal website URL (as mykalberta suggested).

Just select, copy and paste the results in to the thread as text. The picture you posted was really tiny (probably the host's fault).

[JayP]

I'll give that a shot later. It's tough because I'm forced to use my iPod touch as my only Internet source right now.

[mykalberta]

Not sure if it matters, but on Shaw for DNS I get

64.59.135.133/135

Those DNS servers both ping, so it appears you are fine an your automated settings. Your best bet is probably your IE connection settings.

I am guessing you will be able to ping

Ping 192.168.1.1
Ping 192.168.1.106 (ensure PS3 is on and connected)
Ping www.google.ca
Ping 209.85.171.99

Its possible one of your "friends" got access to your computer and added a proxie connection or something in your IE settings that is my guess.

[JayP]

Alright, here's some of what showed up on the command window. I did all this at the U of C and not at home so some of what you asked isn't valid (like pinging for the PS3). I tried to adjust the commands for the U of C network (ie; different DNS servers). I'll do the exact at home later and post it tonight as I'll have access to the internet by then.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jason>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont
roller
Physical Address. . . . . . . . . : 00-0F-B0-F3-F2-9C

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network
Connection
Physical Address. . . . . . . . . : 00-13-CE-EA-F7-D1
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 136.159.182.192
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 136.159.182.1
DHCP Server . . . . . . . . . . . : 136.159.86.107
DNS Servers . . . . . . . . . . . : 136.159.1.21
136.159.34.201
Primary WINS Server . . . . . . . : 136.159.39.3
Secondary WINS Server . . . . . . : 136.159.39.4
Lease Obtained. . . . . . . . . . : October 8, 2008 1:59:37 PM
Lease Expires . . . . . . . . . . : October 8, 2008 2:59:37 PM

C:\Documents and Settings\Jason>ping 192.168.1.1

Pinging 192.168.1.1 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping www.google.ca
Ping request could not find host www.google.ca. Please check the name and try ag
ain.

C:\Documents and Settings\Jason>ping 209.85.171.99

Pinging 209.85.171.99 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.85.171.99:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping 136.159.1.21

Pinging 136.159.1.21 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 136.159.1.21:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping 136.159.182.192

Pinging 136.159.182.192 with 32 bytes of data:

Reply from 136.159.182.192: bytes=32 time<1ms TTL=128
Reply from 136.159.182.192: bytes=32 time<1ms TTL=128
Reply from 136.159.182.192: bytes=32 time<1ms TTL=128
Reply from 136.159.182.192: bytes=32 time<1ms TTL=128

Ping statistics for 136.159.182.192:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Documents and Settings\Jason>

[Cliche]

BTW Google usually denies ping requests. You should try yahoo.

[ken0042]

Looking at that text I can see that your laptop was getting an IP from U of C. So if you were still unable to get onto the internet from the U of C to me that eliminates your router and its DNS.

My next things to check would be your IE settings. See if there is a proxy set up. Or can you download Firefox from another PC, copy it over and install it? That would be the easiest way to see if it's an IE issue.

Failing that, I would say its an issue with your wireless network card. Do you know anybody with a PCMCIA (removable) card you can borrow? or try installing new drivers? Or what about hooking up using the wired network card- does that work?

[JayP]

Originally Posted by ken0042

Looking at that text I can see that your laptop was getting an IP from U of C. So if you were still unable to get onto the internet from the U of C to me that eliminates your router and its DNS.

My next things to check would be your IE settings. See if there is a proxy set up. Or can you download Firefox from another PC, copy it over and install it? That would be the easiest way to see if it's an IE issue.

Failing that, I would say its an issue with your wireless network card. Do you know anybody with a PCMCIA (removable) card you can borrow? or try installing new drivers? Or what about hooking up using the wired network card- does that work?

I have firefox installed on my laptop already and it doesn't work just like IE.

I'll see what I can do about the wireless network card.

[Incinerator]

you can also get a USB adaptor if you can't get the PCMCIA card. It's about 40 bucks for a G one.

[JayP]

My girlfriend just got a brand new wireless card for her laptop and I tried it on my laptop. Like before it says it's connected to the network, but the Internet still doesn't work.

[mykalberta]

Originally Posted by JayP

My girlfriend just got a brand new wireless card for her laptop and I tried it on my laptop. Like before it says it's connected to the network, but the Internet still doesn't work.

Doesnt matter the browser you use, IE connection settings are still something you should check since Microsoft as usual hides things in the most peculiar of places - also one of the many reasons you cannot have Windows XP without IE.

When I indicated pinging the IPs I assumed you would be at home, obviously at the UofC you wouldnt be able to ping 192.168.X.X addresses since they dont use the the 192.168/16 address scheme there. Also the last address you pinged was yourself, that will always come up no matter what. If you are at the UofC try pinging the gateway.

Nothing to do with your problem, but very peculiar that the UofC gives you a public IP there by letting everyone know what class B subnet they own. Also the addressing scheme for there servers - I guess its a miracle the WINS servers use similar addressing scheme - Why would the DNS and DHCP be in differing subnets. Also strange the DNS servers are on different subnets, unless one is an internal and one external which wouldnt make any sense at all. The only possible reason would be for router failover but that seems like waste of IT resources for a public school whose main source of revenue is internal, not external.

I would bet 80/20 is a connection setting issue meaning that someone messed with you or you have some sort of virus. It would be one I havent seen since most route you to a website not block you entirely. Since your DHCP you will be able to ping both the gateway and route by IP address. If you can that narrows it down to either router settings or connection settings. Since the problem is both at home and the UofC you should be able to rule out router settings so it has to be connection based.

One other thing, not sure if you mentioned this. Try plugging in a cable to your router just to test. If that has the same issues its not wireless but connection or possible malicious activity. Hopefully not that latter as that can be difficult to walk someone through via a forum.

[JayP]

I'm doing all the same commands at home right now. I'll post the results in the morning when I'm on actual computer.

I tried all those IE connection setting instructions you posted earlier, but none of them seemed to help.

[Rathji]

Btw, if you do need up buying a new card, make sure it has 'a' band for use at the University

[mykalberta]

Originally Posted by JayP

I'm doing all the same commands at home right now. I'll post the results in the morning when I'm on actual computer.

I tried all those IE connection setting instructions you posted earlier, but none of them seemed to help.

Did you try plugging in a network cable directly into the router to see if you are able to get access to the Internet that way? If you cant that rules out needing a new wNIC.

[JayP]

Originally Posted by mykalberta

Did you try plugging in a network cable directly into the router to see if you are able to get access to the Internet that way? If you cant that rules out needing a new wNIC.

I'll try tonight, but I'm almost positive my laptop doesn't have an ethernet connection.

Here's all the commands you guys asked for that I got from my laptop at my home network.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jason>ping 198.168.1.1

Pinging 198.168.1.1 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.168.1.1:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping 198.168.1.106

Pinging 198.168.1.106 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.168.1.106:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping www.yahoo.ca
Ping request could not find host www.yahoo.ca. Please check the name and try aga
in.

C:\Documents and Settings\Jason>ping www.yahoo.com
Ping request could not find host www.yahoo.com. Please check the name and try ag
ain.

C:\Documents and Settings\Jason>ping 209.85.171.9

Pinging 209.85.171.9 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.85.171.9:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping 209.85.171.99

Pinging 209.85.171.99 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.85.171.99:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>ping 64.59.135.143

Pinging 64.59.135.143 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.59.135.143:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Jason>

[mykalberta]

I am assuming you pinged 192.... not 198 - that does make a big difference.