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Originally Posted by Mr.Coffee
I know that it's difficult for somebody to post an opinion on the internet without having the capitalist white knights arriving on the scene to defend large banks and insurance companies that borderline abuse their market power in political influence through lobbying, but please.
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Please provide one creditable source showing how much money insurance companies make. You've said it twice now, but you haven't provided any proof. Banks make plenty of money, but show me where they get their profit from insurance. And to note, there are only 2 banks that own insurance companies (that I am aware of).
Please also provide any proof of lobbying. Show us those corporate donations linking insurance companies to all the provincial governments allowing them to abuse their market power.
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Originally Posted by Mr.Coffee
Why do you think the insurance companies decided to cover losses not covered by their existing policies? I have my theories but would love to know why you think they decided to be so charitable?
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No residential insurance company provides flooding coverage. They do mostly offer sewer backup coverage as an endorsement. The key was the wording. Some said no flooding but yes to sewer backup. And some said no sewer backups relating to a flood. The companies in the latter didn't have to pay out. The reason they did it? PR.
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Originally Posted by Mr.Coffee
Why is it such a difficult concept for consumers to want a little bit more from the businesses that service them? Insurance companies these days will do their best to ensure a policy is as confusing and unprotective as possible. While yes, I realize why they are doing this, is there no ethical line or obligation on the part of the so called insurance company to actually provide adequate coverage?
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You say they do their best to make it confusing and unprotective. Can I ask, how are insurance policies different than any other legal document? Are cellphone contracts easy to read? How about those legal documents that came with your mortgage? Any legal document has to be written so it is not vague, so it is black and white. If an insurance policy was easy to read, it would be vague and no one would really know what they were getting. It is written so it can not be any ambiguity. I'm not a lawyer so maybe they can explain it better. But this will never change. It has to be detailed so both sides know exactly what is covered.
It's not a difficult concept to ask more from the services they receive. I want Shaw to stop screwing around with my internet. But when you talk like they are some evil entity like Wolfram & Hart, it is hard not to respond. In the six years I was in this business with two different companies, not once did I feel I was apart of something evil. I'd seen every type of auto and home claim from cracked windshields to houses being destroyed to entire families being lost in an auto accident. And with every claim I had ever denied I did not feel we were doing the wrong thing. I felt empathy for their loss, I helped those that I could and provided what advice for those I couldn't. People who make insurance claims are never going to be happy when they call. All of them would have experienced loss. I was on the other end of that phone and I know I did provide a valuable service to them.
In the end, this post is more for other people than for you. I understand now how lawyers, used car sales people and anyone else who is treated badly due to ignorance. Based on what I am reading, you will never change your position. I believe you or someone you know has had a bad experience with an insurance company and it is just too personal for you now. Just because they didn't get paid, it doesn't mean it was wrong.
I am no longer in insurance, but I have plenty of experience with claims and underwriting auto and home insurance. If anyone has any questions or needs some friendly advice, feel free to PM me