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Old 03-25-2026, 10:13 AM   #241
5abi
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Originally Posted by Fuzz View Post
That's all perfectly reasonable. The $24 is the same price as the dine in menu, so the product price is not inflated. They then add a delivery fee, which is reasonable, and a gratuity, which, given the nature of international visitors not familiar with tipping, is also a good policy. You know exactly how much the final price is, and don't have to work out a tip, or interact with anyone after you order, which, again, is good for visitors who don't speak English, and may have heard you need to tip, but have no idea how, or what that funny multi-coloured coin is worth in their own currency.

If you want you can order takeout, pick it up yourself, and avoid the extra costs(though you should still tip 10%).

So you do have a choice. Tip grinder denied.
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Old 03-25-2026, 10:16 AM   #242
8 Ball
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Have experienced this previously in Asia. Didn't love it. I think it takes away from the actual experience of eating out/felt like a McDonalds. McDonalds has also claimed the they needed to hire more backend staff, as people have no shame ordering 6 cheeseburgers from a machine vs a person.
That wasn't my experience. The menu is a tablet, however there are still servers that bring you your menu items. You can still ask questions or get advise. You just don't have to wait for service, or interact with people if you don't feel like it.
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Old 03-25-2026, 10:21 AM   #243
Fuzz
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Defender of tips and fees
They could have shown you one price, $34. But if a customer saw that, then went to the restaurant they may complain about the difference, not aware the room service one included the tip and delivery fee. "well it should say that somewhere" then would be the response, which is why it is there, somewhere.
I'm all for an all in price that pays workers fairly, but while we have this dumb gratuity thing, they have to manage it somehow.


Or is your complaint the room service burger should also be $24? I guess I'm not clear on what part is the issue for you. Not being able to decide the tip and delivery fee? Or that their should be neither?
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Old 03-25-2026, 10:54 AM   #244
Bill Bumface
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Defender of tips and fees
Room service costs a crap ton more than a restaurant. It's a lot of people that need to be working to cover brining food all over the property and then collecting the dishes.

Personally, I'd rather they just have a room service menu with prices that cover their costs instead of a bunch of crap tacked on.
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