This thread is giving me nightmare flashbacks to my ScotiaBank ordeal 5 years ago, I posted about it the time, got some advice, etc.
I sent in a form weeks in advance requesting Scotia to convert to open as I would not be renewing with them. The date came and they automatically renewed at a terrible rate.
I started making calls, first they claimed to not receive the form then finally admitted they did but it was ignored, I continued to argue with them until I went up the chain and finally spoke to a bulldog of a woman who told me ScotiaBank require verbal instructions to convert so they do not care about the request I sent in even if it was sent by myself and signed officially askign them to not renew.
Basically I was supposed to call and ask them in person. Scumbags. Eventually they sent me less than half of my money back, the penalty I paid to break at full term. Posted in hopes it will save someone else the headache.
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