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Old 08-22-2013, 08:53 PM   #181
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One scenario that always bothers me is the delivery charge on food. As I sit here in my hotel waiting for my pizza to arrive I'm wondering how much to tip the driver. The girl on the phone told me there is a 5 dollar delivery charge. Does that all go to the driver? I almost always tip the driver on top of the delivery charge but I'd like to know if they get the 5 bucks on top of the tip. I'm not sure that I'll get an honest answer if I ask him directly.
The delivery charge goes to the restaurant; as the restaurant is paying a fee to the driver. Some places give drivers X amount per delivery, some give a wage and then a lesser amount per delivery, and some just an hourly wage.

For example back when minimum wage was $5 per hour, some places I worked paid you $2-2.50 per delivery, some paid you $5 per hour plus 50¢ per delivery, and others paid you $6 per hour. All three systems had their pros and cons for the drivers.

The bottom line is that I would always tip the driver. Not only do they have a greater chance of making or breaking your meal (getting lost, driving slow, etc)- in addition to waitresses they also have to pay for gas and vehicle costs. Especially if it's somewhere you order from often. The experienced drivers know who tips and who doesn't. Once again, that can mean your order comes quick and hot, or slow and kinda warm.
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Old 08-22-2013, 11:19 PM   #182
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I was under the impression that the restaurant didn't pay the drivers anything. They just got to keep 100% of the delivery fee and of course the tips
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Old 08-22-2013, 11:26 PM   #183
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Yeah, drivers don't get the delivery fee.
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Old 08-22-2013, 11:40 PM   #184
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I tip 20% for average-good service now simply because I have kids. Well-behaved ones, but they're certainly messier than I am. Usually the person earns it anyway by being great with the kids. If they aren't with me, I tip 18% usually and 15% for below average service.
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Old 08-23-2013, 04:58 AM   #185
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Hm, wow. Well, I tend to tip an average of 10%, and have gone as high as 15% for really good service. But more and more frequently I'm seeing folks claim "Yeah, I always tip 20% now" so I guess this really is becoming more of a thing. Doubt I'll change, though.

I've only ever not tipped once, and just about everything that went wrong at that restaurant could have. I even ended up speaking to the manager, thinking that the entire meal (a small one with my wife and I only, not a huge party) should have been comped. It wasn't, but we made our point in speaking to the manager.
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Old 08-23-2013, 06:59 AM   #186
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Originally Posted by ken0042 View Post
The delivery charge goes to the restaurant; as the restaurant is paying a fee to the driver. Some places give drivers X amount per delivery, some give a wage and then a lesser amount per delivery, and some just an hourly wage.

For example back when minimum wage was $5 per hour, some places I worked paid you $2-2.50 per delivery, some paid you $5 per hour plus 50¢ per delivery, and others paid you $6 per hour. All three systems had their pros and cons for the drivers.

The bottom line is that I would always tip the driver. Not only do they have a greater chance of making or breaking your meal (getting lost, driving slow, etc)- in addition to waitresses they also have to pay for gas and vehicle costs. Especially if it's somewhere you order from often. The experienced drivers know who tips and who doesn't. Once again, that can mean your order comes quick and hot, or slow and kinda warm.
I have had 2 bad delivery drivers (very late, cold pizza, pizza stuck to the top of the box, left pop in the car) have the audacity to complain about not getting a tip. They ####ed it for the rest of the delivery drivers that come to my house. I typically try and pick up my food now anyway since it is faster and a lot of places offer a discount for in store pick-ups.

I have a hard time justifying tipping a delivery driver when a lot of places charge a $5 delivery fee. I realize that the driver doesn't see much if any of this money but that really isn't my problem. I am already paying extra to have it delivered, now a tip in top of that? No thanks.
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Old 08-23-2013, 07:12 AM   #187
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I have a hard time justifying tipping a delivery driver when a lot of places charge a $5 delivery fee. I realize that the driver doesn't see much if any of this money but that really isn't my problem. I am already paying extra to have it delivered, now a tip in top of that? No thanks.
Kepp this in mind- you have always paid that delivery charge. However before it used to always be included in the price. So even if you picked up your pizza, you still paid.

I used to work for a major chain who's primary focus was delivery. From time to time we would offer carry-out specials, and head office didn't like it. But the bottom line from the business side is that if I sell a pizza for $10, or sell it for $13 and pay the driver $3- I'm still making the same amount of money. Back then it was something odd to encourage carry-out, and now it has gone back to becoming the norm.

I agree with you- I will often pick up a pizza now instead of paying an extra $8 (or whatever) with delivery charge and tip. However that also means I might be inclined to order pizza more often because I can get a pizza for $10; instead of having to pay almost $20. But when I do get a pizza delivered, I always tip the driver.
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Old 08-23-2013, 07:27 AM   #188
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I'm living in China right now and tipping does not exist here.

But the service sucks, so you get what you pay for.
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Old 08-23-2013, 09:50 AM   #189
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I'm living in China right now and tipping does not exist here.

But the service sucks, so you get what you pay for.
Tipping is Not a City in China

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Old 08-23-2013, 09:55 AM   #190
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One time we had a table of 8 at Hooters on Barlow and the server refused to write our order down. I asked her a few times to please write it down because I knew it would be complicated and she'd probably get it wrong if she tried to remember it. She insisted that she had a good memory and that she'd nail it. I told her that fine, I believe her, but if she got it wrong we weren't tipping. She said ok and took the order.

She forgot 3 items including one person at the table's entire order. Forgot almost all of the side items and mods that were requested. No tip on a $207 bill.

That was the only time I've ever not tipped.
The tip at a breastaurant is not for the service?
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Old 08-23-2013, 08:29 PM   #191
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I'm living in China right now and tipping does not exist here.

But the service sucks, so you get what you pay for.
Completely disagree that tipping is the reason. Lack of training and management consciousness of good service practices I believe. Tipping has nothing to do with it.
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Old 08-23-2013, 08:41 PM   #192
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I have a hard time justifying tipping a delivery driver when a lot of places charge a $5 delivery fee. I realize that the driver doesn't see much if any of this money but that really isn't my problem. I am already paying extra to have it delivered, now a tip in top of that? No thanks.
No offense, but that's pretty ****ty, man. For most drivers that's literally how they make their living. Like, they go out, they deliver pizza, and from that they are tipped, and that's their job, that's how the pay the bills.

So for them to show up at your door, doing their job, and have you just go "how much?" "$20" "Okay, here's $20, have a nice day". You're literally giving him nothing for doing his job, because it's "not your problem". Well, no it isn't your problem, but weak dude, really weak.
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Old 08-23-2013, 09:40 PM   #193
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No offense, but that's pretty ****ty, man. For most drivers that's literally how they make their living. Like, they go out, they deliver pizza, and from that they are tipped, and that's their job, that's how the pay the bills.

So for them to show up at your door, doing their job, and have you just go "how much?" "$20" "Okay, here's $20, have a nice day". You're literally giving him nothing for doing his job, because it's "not your problem". Well, no it isn't your problem, but weak dude, really weak.
It seems much worse to me that a restaurant should be able to employ people under those conditions. Why should their income be subject to the kindness of strangers rather than to the delivery of agreed upon services?
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Old 08-23-2013, 10:15 PM   #194
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Sort of off topic, but...
I went through a KFC drive thru in Evanston today, and they had a tip option on their debit machine.

For drive thru? I've never seen that one before. Is tipping for fast food common?
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Old 08-23-2013, 11:56 PM   #195
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Sort of off topic, but...
I went through a KFC drive thru in Evanston today, and they had a tip option on their debit machine.

For drive thru? I've never seen that one before. Is tipping for fast food common?
I haven't seen it myself, but I have heard of it. I will never tip at a fast food place.
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Old 08-25-2013, 04:24 PM   #196
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Germany has no tipping, gratuity is included in the bill. The service overall was more poor than here, and according to Google, a waitress there takes home about $400 a week USD.
Where did you get that from? In 99% of the cases, that's just not true.

Standard tipping in Germany is still about 10%, my range is for 20% for excellence to nothing for terrible service. Althout the cast majority is between 10 and 15 percent.
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Old 08-26-2013, 07:30 AM   #197
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Party of 8 last night at Notable and the gratuity was included, 18% of the before-tax total. That's the way it should be, quick and easy to calculate! Had a great time and the service was awesome.
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Old 08-26-2013, 08:03 AM   #198
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I don't go to restaurants for service, I go for good food, but I still expect the server to be nice. I'd say 9 out of 10 times I have had service I'd say was very good, and for the most part have had great experiences with my gf when we dine out, but I dont tip more than 15%. I can only think of maybe 3 times I didn't tip and it was because it wasn't worth it, I don't believe in paying for waiters or waitresses wages, I tip for the server being part of the good service.

I don't tip more or less if the server is female or male, I don't go to restaurants to see girls, or what little they wear.
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Old 08-26-2013, 09:20 AM   #199
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No offense, but that's pretty ****ty, man. For most drivers that's literally how they make their living. Like, they go out, they deliver pizza, and from that they are tipped, and that's their job, that's how the pay the bills.

So for them to show up at your door, doing their job, and have you just go "how much?" "$20" "Okay, here's $20, have a nice day". You're literally giving him nothing for doing his job, because it's "not your problem". Well, no it isn't your problem, but weak dude, really weak.
It is more like "How much was the Pizza?" "$20, plus $5 delivery", "Here is $25". I am not tipping on top of paying for delivery. Just because it is a ####ty business model does not mean I need to step up and make sure employees get paid. That is the employers job.

The two pizza places I order from did not have a delivery fee when I started ordering from them, it was randomly added one day. If the bill doesn't have a delivery fee I will tip. I just won't pay a delivery fee and tip on top of that.

If that makes me a ####ty person then I guess I will have to live with that and cry myself to sleep on the piles of money I have from not tipping delivery drivers.
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Old 08-26-2013, 10:11 AM   #200
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Party of 8 last night at Notable and the gratuity was included, 18% of the before-tax total. That's the way it should be, quick and easy to calculate! Had a great time and the service was awesome.
Would you have been happy if the service was awful and the gratuity was already included?
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