Archived CalgaryPuck Computer Help Thread

[Burninator]

I can't believe I've had a DVD burner all this time. That's pretty hilarious actually.

[tanguay'sstillgood]

OK, all you computer people who are smarter than me:
Last night i ran my windows live onecare tune up, and downloaded a secturity update from microsoft that says:
Security Update for Windows XP (KB925902)
A security issue has been identified that could allow an attacker to compromise your Windows-based system and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.

When I fired up my computer this morning, I got this error message:
RTHDCPL.EXE - Illegal System DLL Relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\WINDOWS\system32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

When I click OK on that message, it goes away. I havent noticed anything not working properly today, but I have only been using the internet. Will this thing cause me problems? What should I do? Thanks, folks.

[Bobblehead]

http://support.microsoft.com/kb/925902

After you install this security update on a Windows XP Service Pack 2 (SP2)-based computer, Realtek HD Audio Control Panel (Rthdcpl.exe) may not start. Additionally, you receive an error message that is similar to the following: Rthdcpl.exe - Illegal System DLL Relocation
The system DLL user32.dll was relocated in memory. The application will not run properly. The relocation occurred because the DLL C:\Windows\System32\Hhctrl.ocx occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL.

So it is a known issue. You need to go here to get a fix.

[MoneyGuy]

I sent an email message from my office to a client today with a copy to me (I always copy myself all client messages for the client file - it's a legal thing). The copy arrived in my inbox in two minutes. Just now I received a copy of another message that I sent to a client and myself - two days and four hours ago!

Can anyone tell me why one message took 52 hours to go through cyberspace and back to me? This is not just a one-time thing. I've sent several messages in the last two to three weeks that took from one to two days to get to their destination. I sent a message to a client yesterday that didn't get there until today. It had a PDF attachment and went to Nova Scotia (but it's a University of Alberta student address) but that should not make any significant difference.

????

[tanguay'sstillgood]

Originally Posted by Bobblehead

http://support.microsoft.com/kb/925902



So it is a known issue. You need to go here to get a fix.

Thanks, Bobblehead. I know longer get the message. The CP 'IT team' is great.

[gottabekd]

@MoneyGuy : No one here can help. Ask your IT guy.

[4X4]

`1qaAQ1`

It's confirmed... My TAB button, and only my TAB button has stopped working. It hasn't lost it's springeyness or anything, it just doesn't work. Is there some other key on the keyboard that locks up the TAB or something? Time for a new keyboard?


EDIT** Thing works fine after restarting computer. WDF

[Azure]

Originally Posted by MoneyGuy

I sent an email message from my office to a client today with a copy to me (I always copy myself all client messages for the client file - it's a legal thing). The copy arrived in my inbox in two minutes. Just now I received a copy of another message that I sent to a client and myself - two days and four hours ago!

Can anyone tell me why one message took 52 hours to go through cyberspace and back to me? This is not just a one-time thing. I've sent several messages in the last two to three weeks that took from one to two days to get to their destination. I sent a message to a client yesterday that didn't get there until today. It had a PDF attachment and went to Nova Scotia (but it's a University of Alberta student address) but that should not make any significant difference.

????

I'm guessing it was a routing problem through your ISP. It has happened to be before, actually took 2 weeks to get an email through, and my ISP said they were having routing problems.

Hasn't come up since though.

[Azure]

Originally Posted by 4X4

`1qaAQ1`

It's confirmed... My TAB button, and only my TAB button has stopped working. It hasn't lost it's springeyness or anything, it just doesn't work. Is there some other key on the keyboard that locks up the TAB or something? Time for a new keyboard?


EDIT** Thing works fine after restarting computer. WDF

I say blame Windows.

Is it wireless by any chance?

[RougeUnderoos]

I want to convert a pagemaker file into a pdf but I get a message that says to do so, I need Acrobat Distiller and a message that says "please download acrobat distiller 4.x or 5.x"

The adobe website says they don't offer distiller anymore, but they will support it for the next seven years.

Does anyone know anything about this?

[MickMcGeough]

I'm not 100% sure but I think PageMaker has a plugin that will save a pagemaker file as a PDF...

http://www.adobe.com/support/downloa....jsp?ftpID=400

Haven't tried it myself.

[Ayrahb]

Download a trial version of Acrobat Professional. Then print to PDF from PM. Are you sure you don't have a PDF printer installed by some other application? My tax software installed one on my computer.

Edit: Correction: the tax pdf printer doesn't work for some reason.

[CaptainCrunch]

Ok, after a long day.

Woke up this morning, hoped on the computer and noticed that my soundcard wasn't working. Clicked on the speaker icon and it told me the active mixer didn't exist. So I went to the internet and ran one of the fixes, which promptly made my computer unstable so I decided to upgrade to Windows Vista.

I have a P4 3.2 with a gig of ram and a 260 gb hdd, a radeon x300 with I think a 128 mb ram.

The system runs fine, but I've noticed that on games like Madden 96 that the system runs choppy and stutters.

Do any of you windows geniuses have any ideas, I should have plenty of horsepower.

[Vulcan]

There is a site that tests your computer for Vista and any hardware or software upgrades required. It's the windows vista upgrade advisor.

I'm far from being a windows genius but I don't think an x300 is a very strong video card.

[ricosuave]

Originally Posted by CaptainCrunch

Ok, after a long day.

Woke up this morning, hoped on the computer and noticed that my soundcard wasn't working. Clicked on the speaker icon and it told me the active mixer didn't exist. So I went to the internet and ran one of the fixes, which promptly made my computer unstable so I decided to upgrade to Windows Vista.

I have a P4 3.2 with a gig of ram and a 260 gb hdd, a radeon x300 with I think a 128 mb ram.

The system runs fine, but I've noticed that on games like Madden 96 that the system runs choppy and stutters.

Do any of you windows geniuses have any ideas, I should have plenty of horsepower.

hi cc

im running a simliar system and have absolutely no problems with vista.

only thing i would try is to upgrade the video drivers to the latest ati for vista ones, and make sure that the hardware accelleration is fully enabled and that all the direct x features are enabled too.

my system is only different because i have 2gb ram and a radeon 9800 in it - your x300 should be at least as good if not better.

[Azure]

Yeah CC...make sure your video cards are updated. Vista runs Directx 10....so you could try that too.

I don't know if your video card supports it, or what the deal is with older video cards and Directx 10.

[Cube Inmate]

Hmmm...the thread is 46 pages long, so I don't think I'll search it to find out if this problem has been addressed before.

I have a bug in Windows XP Professional that's bloody annoying. When I have an "explorer" window open while doing certain file operations (none in particular have been identified which cause this...just copying, deleting, etc), my directory tree gets all screwed up. Nicely illustrated in this screen cap of the offending segment of the explorer window:

It's occurred on both of my recent Win XP computers. Any thoughts? Aside from the multitude of "Desktops," it also occasionally runs into a problem where explorer loses track of sub-directories, and misplaces the little "PLUS" for expanding a directory tree (i.e., there isn't a (+) where there should be one).

Damn frustrating. The only solution is to close explorer and re-open. Departmental tech support is useless. Can't find anything online under Win XP bugs. Help! (Switching to Linux is not an option, but thanks anyhow!)

[Azure]

Reinstall?

[CaptainCrunch]

Originally Posted by Cube Inmate

Hmmm...the thread is 46 pages long, so I don't think I'll search it to find out if this problem has been addressed before.

I have a bug in Windows XP Professional that's bloody annoying. When I have an "explorer" window open while doing certain file operations (none in particular have been identified which cause this...just copying, deleting, etc), my directory tree gets all screwed up. Nicely illustrated in this screen cap of the offending segment of the explorer window:

It's occurred on both of my recent Win XP computers. Any thoughts? Aside from the multitude of "Desktops," it also occasionally runs into a problem where explorer loses track of sub-directories, and misplaces the little "PLUS" for expanding a directory tree (i.e., there isn't a (+) where there should be one).

Damn frustrating. The only solution is to close explorer and re-open. Departmental tech support is useless. Can't find anything online under Win XP bugs. Help! (Switching to Linux is not an option, but thanks anyhow!)

Wow thats certainly a new one, could be a lot of things tho . . . I would almost be tempted to get you to do a hardware scan of your hard drive, before you do anything else.

[Cube Inmate]

Thanks, but no cigar. Two completely different machines w/ no commonality, besides the fact that they're both infected with Win XP. Well...same network, and same IT department, but others in my group have no such troubles.

I've tried 2 things since posing the question--neither worked.
-De-checked the option for "smart" directory tree expansion...no help.
-Tried running without any command line options, which I generally use to get the explorer to start up in my preferred directory.

Anybody know of any good, safe (i.e. not virus-laden), and free replacements for win explorer? I like the directory tree view, so I'm not willing to use a web browser as an alternative.