Help with my new monitor?

[Bingo]

Hey guys, I wonder if anyone has a quick answer to the following.

My PC is up and running, but the monitor is still slated as "default monitor". Usually this is a snap to fix by updating the driver, etc, and you're on your way.

But ...

in my case when I go into Settings - Advanced - Monitors ... the Properties button is greyed out and can't be selected.

How do I get that greyed out option to appear so I can direct the monitor to the CD Rom holding the driver set?

Any ideas?

Thanks in advance

[Mike F]

If you open up your Device Manager, go down to Monitors and Right-Click on your Default Monitor there should be an option to update your driver

[Bingo]

Yeah I tried that too ...

The only "?" in my device manager is under OTHER DEVICES and is called "Video Controller (VGA Compatible)".

It won't take a driver change from the CD ROM provided.

I choose update driver and let it try to do it automatically and I get "wizard cannot find the necessary software"

I try the advanced option, choose "Monitor", "Have Disk", and "Browse", the driver set comes up showing the drivers on the CD. I choose the right driver for my monitor (BenQ FP757), which is "FP757V2" and I get "The specified location does not contain information about your hardware".

Any thoughts?

Very frustrating.

[La Flames Fan]

Just thinking off the top of my head, but couldn't you install the monitor under "Add New Hardware", so instead of changing the existing settings you are creating a whole new monitor profile???

I haven't quite thought that through...But it could perhaps work...

[Bingo]

Doesn't work.

Is it possible that my graphics driver is the issue?>

[Mike F]

Have you tried downloading new drivers off the manufacturers site?

their site

[Bingo]

Photon sent me the driver for the video card and then the "properties" option was back and it was a snap from there.

Thanks for helping out Mike, LA Flames Fan