03-07-2010, 02:00 PM
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#1
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Franchise Player
Join Date: Aug 2005
Location: Calgary
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Internet question
I have always been able to load the Canadian forces page just fine ( www.forces.ca), but about 2 weeks ago it stopped loading for me. It still loads for other people, and it loads on my phone, but not on my computer.
Is there something I can change in my settings to get this working again?
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Quote:
Originally Posted by HPLovecraft
I am beginning to question the moral character of those who cheer for Vancouver.
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03-07-2010, 02:53 PM
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#2
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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Depends on what the problem is.
If you go to a command prompt (Start, Run, type in cmd and click ok) and type "ping www.forces.ca" without the quotes what do you see?
You should see "Pinging www.forces.ca [208.85.114.196] etcetc..."
That will at least tell us if the problem is resolving the name to an IP address or not.
It's probably a network problem with your ISP though, I've seen that before where the route to a site just becomes messed up for some reason and becomes inaccesable to a bunch of people on a specific ISP (works fine on Shaw for me).
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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03-07-2010, 05:45 PM
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#3
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Had an idea!
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You can copy the results of the ping and post them here. It should tell us what is happening.
Or you could run 'tracert www.forces.ca" without the quotes and post the results here too.
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03-07-2010, 06:20 PM
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#4
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#1 Goaltender
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Quote:
Originally Posted by Mayer
it loads on my phone, but not on my computer.
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Is your phone on wifi at your home, or are you accessing it over the cell network?
__________________
-Scott
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03-07-2010, 10:51 PM
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#5
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Franchise Player
Join Date: Aug 2005
Location: Calgary
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Quote:
Originally Posted by sclitheroe
Is your phone on wifi at your home, or are you accessing it over the cell network?
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Cell network.
And to the above suggestions, I assume that is PC talk. I use a mac, so what would be the equivalent?
Thanks.
__________________
Quote:
Originally Posted by HPLovecraft
I am beginning to question the moral character of those who cheer for Vancouver.
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03-07-2010, 11:08 PM
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#6
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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ping is the same, and tracert would be traceroute on a mac, and you would do those in a terminal window (just search for terminal in spotlight).
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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03-07-2010, 11:21 PM
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#7
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Franchise Player
Join Date: Aug 2005
Location: Calgary
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So for ping it says: PING www.forces.ca (***.**.***.***): 56 data bytes
And for traceroute it said: traceroute to www.forces.ca (***.**.***.***), 64 hops max, 40 byte packets
I wasn't sure if putting my actual IP address on a message board was a good idea or not, so those *'s are numbers.
__________________
Quote:
Originally Posted by HPLovecraft
I am beginning to question the moral character of those who cheer for Vancouver.
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Last edited by Mayer; 03-07-2010 at 11:25 PM.
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03-07-2010, 11:22 PM
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#8
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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yeah for the last one use "traceroute" rather than "tracert"
The first one tells us that the name is resolving at least on your computer, so it's not a DNS problem.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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03-07-2010, 11:35 PM
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#9
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Franchise Player
Join Date: Nov 2006
Location: Supporting Urban Sprawl
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Quote:
Originally Posted by Mayer
So for ping it says: PING www.forces.ca (***.**.***.***): 56 data bytes
And for traceroute it said: traceroute to www.forces.ca (***.**.***.***), 64 hops max, 40 byte packets
I wasn't sure if putting my actual IP address on a message board was a good idea or not, so those *'s are numbers.
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Unless ping is different on a Mac, that IP address should be the IP for the website you are pinging. If you want to check, go to ipchicken.com and it will give you your IP.
__________________
"Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."
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03-07-2010, 11:52 PM
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#10
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Franchise Player
Join Date: Aug 2005
Location: Calgary
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Quote:
Originally Posted by photon
yeah for the last one use "traceroute" rather than "tracert"
The first one tells us that the name is resolving at least on your computer, so it's not a DNS problem.
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Ok I fixed it.
__________________
Quote:
Originally Posted by HPLovecraft
I am beginning to question the moral character of those who cheer for Vancouver.
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03-08-2010, 06:48 AM
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#11
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Franchise Player
Join Date: Nov 2006
Location: Supporting Urban Sprawl
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Quote:
Originally Posted by Mayer
Ok I fixed it.
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Don't leave us hanging! What was the problem?
I can almost guarantee anyone who has posted help in this thread is interested in seeing what the problem was.
__________________
"Wake up, Luigi! The only time plumbers sleep on the job is when we're working by the hour."
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03-08-2010, 10:06 AM
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#12
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Had an idea!
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Especially me, because I've been getting all kinds of problems on our network.
I think they're DNS related, but its sketchy.
I'm getting all kinds of requests timed out when I ping sites, and when I run traceroutes I have some serious packet loss.
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03-08-2010, 01:16 PM
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#14
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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My favorite is when the traceroute starts bouncing between two IP addresses forever.. That happened to me once and it took me forever to get through to someone who could actually do something about it.
"Sir, I'm going to have to ask you to turn your cable modem off for 60 seconds..."
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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03-08-2010, 01:34 PM
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#15
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Franchise Player
Join Date: Aug 2005
Location: Calgary
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Quote:
Originally Posted by Rathji
Don't leave us hanging! What was the problem?
I can almost guarantee anyone who has posted help in this thread is interested in seeing what the problem was.
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Oh sorry, I didn't mean the problem was fixed. In my original post the tracer one wasn't working, until I changed it to traceroute. "Fixed" just meant I edited the post to include the traceroute.
My bad. Still the same problem.
__________________
Quote:
Originally Posted by HPLovecraft
I am beginning to question the moral character of those who cheer for Vancouver.
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03-08-2010, 01:53 PM
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#16
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Had an idea!
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I still don't see any data. If you run a proper traceroute you should have a long list of information. Copy all that and post it here so we know whats going on.
For example here is mine when I do a traceroute to www.forces.ca
1,69.31.230.129,15ms,h69-31-230-129.dynamic.platinum.ca,0
2,69.31.192.245,27ms,pcc-yyc-absn-01.platinum.ca,0
3,69.31.192.121,28ms,pcc-yyc-core-01.platinum.ca,0
4,139.142.135.38,15ms,platinum-communications.calgab.ip.grouptelecom.net,0
5,216.18.32.9,16ms,GE4-1.WANA-CALGAB.IP.GROUPTELECOM.NET,0
6,66.59.190.194,32ms,POS5-0.WANA-VANCBC.IP.GROUPTELECOM.NET,0
7,66.59.190.78,38ms,POS0-0.PEERA-STTLWA.IP.GROUPTELECOM.NET,0
8,66.59.190.154,53ms,POS6-0.PEERA-PLALCA.IP.GROUPTELECOM.NET,0
9,198.32.176.13,51ms,paix.99.xe-0-1-0.cr1.pao1.us.nlayer.net,0
10,69.22.143.122,50ms,vl52.ar1.sfo1.us.nlayer.net, 0
11,69.22.142.96,68ms,te1-1.ar1.slc1.us.nlayer.net,0
12,69.22.142.101,82ms,xe-2-1-0.cr1.ord1.us.nlayer.net,0
13,69.22.142.78,109ms,te1-4.ar1.tor1.ca.nlayer.net,0
14,69.22.142.80,117ms,te1-4.ar1.mtl1.ca.nlayer.net,0
15,69.31.142.2,106ms,as21548.ge4-1-101.ar1.mtl1.ca.nlayer.net,0
16,64.254.224.166,105ms,0.tge-1-1.ar1.mtrlpq43.mtotelecom.net,0
17,64.254.237.6,123ms,pre2post-gw.customer.mtotelecom.net,0
18,0.0.0.0,20ms,,0
19,0.0.0.0,20ms,,0
20,0.0.0.0,20ms,,0
21,0.0.0.0,20ms,,0
22,0.0.0.0,20ms,,0
23,0.0.0.0,20ms,,0
24,0.0.0.0,20ms,,0
25,0.0.0.0,20ms,,0
26,0.0.0.0,20ms,,0
27,0.0.0.0,20ms,,0
28,0.0.0.0,20ms,,0
29,0.0.0.0,20ms,,0
30,0.0.0.0,20ms,,0
No idea why that last part is blanked out.
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03-08-2010, 01:57 PM
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#17
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Had an idea!
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Quote:
Originally Posted by photon
My favorite is when the traceroute starts bouncing between two IP addresses forever.. That happened to me once and it took me forever to get through to someone who could actually do something about it.
"Sir, I'm going to have to ask you to turn your cable modem off for 60 seconds..."
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Yeah, no kidding.
Or when you call your ISP and they tell you to start calling backbone providers. And then the backbone providers refuse to admit that something is wrong even though the local ISP is telling you there is a problem further up the chain. Then they spend a whole month fixing the problem.
That would be Qwest. The stupidest network company in the world.
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03-08-2010, 02:36 PM
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#18
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#1 Goaltender
Join Date: Jan 2008
Location: SW calgary
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i cannot connect to www.forces.ca either on my phone or web browser
Last edited by silentsim; 03-08-2010 at 02:39 PM.
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03-08-2010, 02:40 PM
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#19
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#1 Goaltender
Join Date: Jan 2008
Location: SW calgary
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traceroute to www.forces.ca (208.85.114.196), 64 hops max, 52 byte packets
1 * * *
2 hlfx-asr1.eastlink.ca (24.222.226.69) 30.946 ms 11.686 ms 25.510 ms
3 hlfx-br1.eastlink.ca (24.222.79.205) 24.385 ms 14.377 ms 13.697 ms
4 gw-mto.torontointernetxchange.net (198.32.245.7) 46.925 ms 37.785 ms 49.660 ms
5 0.te-1-4.ar1.mtrlpq42.mtotelecom.net (64.254.224.233) 51.210 ms 57.481 ms 58.122 ms
6 0.tge-1-2.ar1.mtl2.mtotelecom.net (64.254.224.185) 55.859 ms 45.869 ms 43.513 ms
7 0.tge-1-1.ar1.mtrlpq43.mtotelecom.net (64.254.224.166) 60.967 ms 57.799 ms 41.801 ms
8 pre2post-gw.customer.mtotelecom.net (64.254.237.6) 46.502 ms 53.378 ms 47.955 ms
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
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03-08-2010, 02:42 PM
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#20
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The new goggles also do nothing.
Join Date: Oct 2001
Location: Calgary
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Weird, that traceroute shows you getting to the forces.ca server fine.
http://www.forces.ca/html/index.aspx?lang=en
Can you see that? Maybe it's a issue with the page.
__________________
Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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