I flew with them to Vegas once, before WestJet and Air Canada started offering regularly scheduled flights down there. It was something I had no desire to ever repeat.
It was a Sunday morning flight, and on the Friday, I got a call telling me that the flight had been re-scheduled and was going to leave an hour earlier. On Sunday, I got to the airport to check in for the earlier flight, and it turned out that it had been re-scheduled again and would now be leaving more than an hour after it was originally scheduled to leave, or more than 4 hours from the time I got to the airport. I think we ended up leaving at least a half an hour later than even the later re-scheduled departure time.
I don't think I received so much as an apology for the inconvenience.
To top it off, not only did they charge $5 for headphones, but the in-flight movie on the flight back was the horrible Cedric the Entertainer PoS, Johnson Family Vacation.
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