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Old 02-18-2010, 05:37 PM   #1
TheSutterDynasty
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So a couple weeks ago had gotten the E74 hardware error on my xbox, and just got my refurb back today. I go on to turn my controller and it won't turn on. Tried new batteries, nothing. Different batteries, still nothing.

The controller was working perfectly before I sent by 360 in. It has literally not moved sitting on the shelf from the last time I played it.

I tried prying out the spring on the battery pack, but still nothing.

Anyone have this problem?
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Old 02-18-2010, 07:40 PM   #2
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Oh and the battery pack works in other controllers.

So it's something in the controller.
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Old 02-18-2010, 07:54 PM   #3
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You have to press that button on the controller and on the xbox to get them to communicate. Did you try that? Did you try google?
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Old 02-18-2010, 08:03 PM   #4
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what Nage said. Press and hold the sync button on the front of the xbox until the rings on the power go around. then press and hold the button on the top on the controller until the xbox controller flashes and kicks in.
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Old 02-18-2010, 08:14 PM   #5
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I knew there'd be posts like that.

The controller does not work at all. Does not turn on, no green lights, nothing. The batteries work, the battery pack works, the controller does not.

Other controllers work just fine.
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Old 02-18-2010, 11:35 PM   #6
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I had that problem too, I just decided it wasn't worth the hassle so i went out and forked over another $60 for a new one
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Old 02-19-2010, 01:47 AM   #7
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Sometimes a dead controller is a dead controller.
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Old 02-19-2010, 02:00 AM   #8
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did you press the button really hard?
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Old 02-19-2010, 03:27 AM   #9
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Quote:
Originally Posted by Nage Waza View Post
You have to press that button on the controller and on the xbox to get them to communicate. Did you try that? Did you try google?
The middle button should flash regardless if it's connected to a console or not.

I don't know what the problem could be, must be broken somehow. My wireless mic just stopped working just like your problem. It worked 1 day, the next day I went to turn it on and it didn't turn on.
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Old 02-19-2010, 12:43 PM   #10
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Quote:
Originally Posted by TheSutterDynasty View Post
I knew there'd be posts like that.

The controller does not work at all. Does not turn on, no green lights, nothing. The batteries work, the battery pack works, the controller does not.

Other controllers work just fine.
If you pop the controller open there is a toggle switch inside up for broken down for fixed, just flip teh toggle and you are good to go.

Thats what you were looking for right?
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Old 02-19-2010, 01:59 PM   #11
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Xboxes are extremely well built, use high quality parts, and almost never break.
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Old 02-19-2010, 02:02 PM   #12
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Yeah I wonder if the next generation Xbox will actually not be a giant hunk of plastic crap.

Microsoft must be taking quite a hit shipping out a few million refurbished xboxes.
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Old 02-19-2010, 02:48 PM   #13
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Quote:
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If you pop the controller open there is a toggle switch inside up for broken down for fixed, just flip teh toggle and you are good to go.

Thats what you were looking for right?
Haha, kind of yea. Just the way it was working, sat on a shelf for ~10 days, and then just didn't turn on made me hope that maybe it was some little thing I could magically fix.

I guess I'm just resisting to give in to the fact that everything associated with the 360 is guaranteed to break.

So is it worth it to find a place to fix this?
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Old 02-19-2010, 03:13 PM   #14
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Try gluing your controller to the front of your belt. Now you have a cool controller belt.
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Old 02-19-2010, 03:37 PM   #15
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A few questions:

1) How long have you owned it?

2) Are there any obvious physical defects that you were responsible for? I mean, did you have a session of NHL 10 where the AI was particularly atrocious and you 'punished' it?

3) Have you ever opened the controller (removed any screws)?

If you can answer:

1) Under 12 months.

2) No, I have discipline.

3) No.

Then it is probably a hardware failure and it should be covered under warranty. You can call Xbox @ 1-800-4MY-XBOX (469-9269) or goto http://www.xbox.com/support and they should replace it for you. The fun part is all the penpal BS mailing it back and forth.

Don't know anywhere that fixes them, but if you have the original store receipt and you can still answer the 3 magical questions the same way, they may have a policy to replace it.
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Old 02-19-2010, 03:52 PM   #16
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Quote:
Originally Posted by Yamer View Post
A few questions:

1) How long have you owned it?

2) Are there any obvious physical defects that you were responsible for? I mean, did you have a session of NHL 10 where the AI was particularly atrocious and you 'punished' it?

3) Have you ever opened the controller (removed any screws)?

If you can answer:

1) Under 12 months.

2) No, I have discipline.

3) No.

Then it is probably a hardware failure and it should be covered under warranty. You can call Xbox @ 1-800-4MY-XBOX (469-9269) or goto http://www.xbox.com/support and they should replace it for you. The fun part is all the penpal BS mailing it back and forth.

Don't know anywhere that fixes them, but if you have the original store receipt and you can still answer the 3 magical questions the same way, they may have a policy to replace it.
Unfortunately it's ~3 years old. It has been treated very well and has not been opened.

Dang!

Thanks though.
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