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Old 03-21-2014, 05:52 PM   #1
Scoreface
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Default Shaw TV technical difficulty

I came home from work today to find a bunch of pixellations on all my channels. That, or a black screen. I can still bring up the guide, but that is all. I tried calling several different numbers but it comes up busy. Maybe just a Lethbridge and area thing, as I don't see a thread about this.

Anybody else having this problem??
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Old 03-21-2014, 05:53 PM   #2
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I came home from work today to find a bunch of pixellations on all my channels. That, or a black screen. I can still bring up the guide, but that is all. I tried calling several different numbers but it comes up busy. Maybe just a Lethbridge and area thing, as I don't see a thread about this.

Anybody else having this problem??
I had the same problem a couple of days back. I just rebooted the shaw box and it was fine.
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Old 03-21-2014, 06:00 PM   #3
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Ok. I thought it was of a wider scale, as the phone numbers I called were all busy, not even a recording. The call just dropped. I'll try that. Thanks!
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Old 03-21-2014, 06:14 PM   #4
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I unplugged the box for a bit and waited about 10 minutes for it to reboot and then plugged it back in and turned it on. Same thing. Bunch of horizontal pixellations with some clear spots and no sound. Like I said, I can't even call them. Just comes up as 'User Busy' on my iPhone with no busy signal or anything. Weird. Maybe a weather related issue, as we had a lot of wet snow with freezing temperatures here.
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Old 03-21-2014, 06:17 PM   #5
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It's not just you: https://community.shaw.ca/docs/DOC-2833
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Old 03-21-2014, 06:26 PM   #6
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Ok, thanks Getbak. I kind of thought it was a regional issue. Appreciate it. I don't surf the net much on my phone, but should have checked out their site.
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Old 03-21-2014, 06:56 PM   #7
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Same thing with Shaw in Lethbridge. Also tried rebooting; no luck.

Edit: I see the PSA.
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Old 03-21-2014, 07:00 PM   #8
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Probably some idiot with a backhoe digging where they shouldn't again. Flooding hasn't hit this year, that caused loads of problems last year when the ground washed out then floating debris borked a bunch of the exposed cables.
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Old 03-21-2014, 07:15 PM   #9
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Ya shaw Lethbridge is not working. Going to my third bar. Just looking for a place to watch the damn game...
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Old 03-21-2014, 08:00 PM   #10
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We aren't having any issue with the TV, but suddenly I can't log into my online account, to check out the OnDemand stuff. Reset the password, still doesn't log me in - just says sign on unsuccessful.

Going to have to DM them via Twitter or something, I guess.
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Old 03-21-2014, 08:55 PM   #11
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I hate Shaw so much. I called them, was supposed to get a callback in 15-20 minutes, almost 2 hours later and nothing. I've tried calling them a few times since and it doesn't even ring.
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Old 03-21-2014, 09:19 PM   #12
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I hate Shaw so much. I called them, was supposed to get a callback in 15-20 minutes, almost 2 hours later and nothing. I've tried calling them a few times since and it doesn't even ring.
What were you hoping they would do? Fix your tv when there's an outage?
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Old 03-21-2014, 11:25 PM   #13
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A buddy in Medicine Hat was told by a Shaw guy that one of their fibre lines was cut.

Telus probably did it.
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Old 03-21-2014, 11:32 PM   #14
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Ok, thanks Getbak. I kind of thought it was a regional issue. Appreciate it. I don't surf the net much on my phone, but should have checked out their site.
No problem. It was just good timing that I have a friend in Lethbridge who posted that link on Facebook right after I saw this thread.
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Old 03-22-2014, 12:39 AM   #15
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As I type this and then send this message threw my shaw internet ISP I can safely say that shaw sucks major C.0.C.K
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