Calgarypuck Forums - The Unofficial Calgary Flames Fan Community

Go Back   Calgarypuck Forums - The Unofficial Calgary Flames Fan Community > Main Forums > The Off Topic Forum > Tech Talk
Register Forum Rules FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread
Old 03-11-2010, 09:04 AM   #1
Bobblehead
Franchise Player
 
Bobblehead's Avatar
 
Join Date: Jul 2005
Location: in your blind spot.
Exp:
Default Monoprice.com suspends sales

From their website:
Quote:
A few of our customers recently reported to us that information from credit cards they used on the Monoprice website had been misused. We promptly began an investigation with the help of expert computer forensic investigators to determine if any card data had been stolen from our computers.

To date, the investigators have found no evidence that card information has been stolen from Monoprice’s computer network. As a precaution to ensure that our customers’ information is not at risk, we have taken our website offline temporarily while we and our investigators complete the audit of our computer network.

We want to ensure that there is no security vulnerability in any part of our computer network system. We notified local and federal law enforcement agencies, our credit card processing business partners, and all credit card companies that some of our customers reported concerns regarding their card information to us.

We also advised these entities that we are working with outside security specialists to determine if there was breach of our computer system. We will post additional information when it is available. We regret any inconvenience that our investigation and the temporary suspension of the Monoprice website may have caused you. Thank you so much for your great support.
I actually just received an order from them this week.

I checked my credit card and there are no incorrect orders on it.

At least it seems like they are handling it correctly, although it would probably would have been good if they notified people who have ordered from them. But perhaps they are waiting until they confirm the issue.
__________________
"The problem with any ideology is that it gives the answer before you look at the evidence."
—Bill Clinton
"The greatest obstacle to discovery is not ignorance--it is the illusion of knowledge."
—Daniel J. Boorstin, historian, former Librarian of Congress
"But the Senator, while insisting he was not intoxicated, could not explain his nudity"
—WKRP in Cincinatti
Bobblehead is offline   Reply With Quote
Old 03-11-2010, 11:10 AM   #2
Flash Walken
Lifetime Suspension
 
Flash Walken's Avatar
 
Join Date: Sep 2005
Location: The Void between Darkness and Light
Exp:
Default

Sounds like a responsible move.
Flash Walken is offline   Reply With Quote
Old 03-11-2010, 11:20 AM   #3
burning_acid1
Powerplay Quarterback
 
burning_acid1's Avatar
 
Join Date: Dec 2009
Location: Calgary, Alberta
Exp:
Default

Must have been pretty serious if they're tentatively shutting down sales.
burning_acid1 is offline   Reply With Quote
Old 03-11-2010, 03:07 PM   #4
FanIn80
GOAT!
 
FanIn80's Avatar
 
Join Date: Jun 2006
Exp:
Default

Nice. This is how something like this should be handled.
FanIn80 is offline   Reply With Quote
Old 03-11-2010, 03:14 PM   #5
DuffMan
Franchise Player
 
DuffMan's Avatar
 
Join Date: Apr 2004
Location: 127.0.0.1
Exp:
Default

I checked their site last weekend and it said it was down for server maintenance until Tuesday.
__________________
Pass the bacon.
DuffMan is offline   Reply With Quote
Old 03-11-2010, 03:16 PM   #6
cKy
First Line Centre
 
Join Date: Jan 2008
Location: Okotoks
Exp:
Default

I just got my order from them about 2 weeks ago. Gonna have to check my CC when I get home I think.

Nice of them to actually let the consumer know, instead of just doing "server maintenance" or some generic message while they try to save their own butts Good on them.
__________________

cKy is offline   Reply With Quote
Old 03-11-2010, 03:22 PM   #7
corporatejay
Franchise Player
 
corporatejay's Avatar
 
Join Date: Jul 2005
Exp:
Default

Quote:
Originally Posted by burning_acid1 View Post
Must have been pretty serious if they're tentatively shutting down sales.
When your entire business is based on internet sales, you have no choice but to ensure people have confidence they can shop safely with you.
__________________
corporatejay is offline   Reply With Quote
Old 03-12-2010, 05:04 AM   #8
bluejays
Franchise Player
 
bluejays's Avatar
 
Join Date: Sep 2005
Location: Toronto, Ontario
Exp:
Default

Man, when I read the title I thought they were basically shutting down permenantly. Thank God!
bluejays is offline   Reply With Quote
Old 03-12-2010, 03:11 PM   #9
TSXCman
First Line Centre
 
TSXCman's Avatar
 
Join Date: Mar 2008
Exp:
Default

too bad, i need to order a few new HDMI cables. I've had good experiences with thee 10ft ones for a couple bucks
TSXCman is offline   Reply With Quote
Old 03-12-2010, 03:13 PM   #10
Komskies
Franchise Player
 
Komskies's Avatar
 
Join Date: Mar 2009
Location: Calgary
Exp:
Default

If you need HDMI cables in a pinch and don't want to get raped for them at Futureshop, you could get some at Princess Auto.
Komskies is offline   Reply With Quote
Old 03-12-2010, 03:27 PM   #11
Kipper is King
Pants Tent
 
Kipper is King's Avatar
 
Join Date: Apr 2006
Exp:
Default

Responsible move by Monoprice.

I bet the culprit was someone from Monster!
__________________
KIPPER IS KING
Kipper is King is offline   Reply With Quote
Old 03-16-2010, 12:14 PM   #12
Vulcan
Franchise Player
 
Vulcan's Avatar
 
Join Date: Dec 2003
Location: Sunshine Coast
Exp:
Default

MonoPrice is now open.

http://www.monoprice.com/home/index.asp
Vulcan is offline   Reply With Quote
Old 03-16-2010, 12:29 PM   #13
Russic
Dances with Wolves
 
Russic's Avatar
 
Join Date: Jun 2006
Location: Section 304
Exp:
Default

... and green. Is that site re-design new?
Russic is offline   Reply With Quote
Old 03-16-2010, 06:28 PM   #14
Yeah_Baby
Franchise Player
 
Yeah_Baby's Avatar
 
Join Date: Oct 2007
Location: still in edmonton
Exp:
Default

As of last night it seemed they still weren't allowing credit card sales. Just Paypal.
__________________
Quote:
Originally Posted by Locke View Post
Thats why Flames fans make ideal Star Trek fans. We've really been taught to embrace the self-loathing and extreme criticism.
Check out The Pod-Wraiths: A Star Trek Deep Space Nine Podcast
Yeah_Baby is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -6. The time now is 12:44 AM.

Calgary Flames
2024-25




Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright Calgarypuck 2021 | See Our Privacy Policy