My sewer backed up on x-mas eve. I called the City first, around 2pm. Getting tired of waiting and being x-mas, I paid a plumber $500 to get out and get it done. The plumber found nothing and the City eventually came close to 7pm and cleared the line. My understanding is that if the blockage is on City property, they don't charge, if it's on your property, there is a fee, but I could be wrong.
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