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Old 02-06-2008, 03:54 PM   #1
RougeUnderoos
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Default Yay, I've got a virus.

Or some goddamn thing that has essentially taken over my computer.

I just turned it on this morning, did what I normally do (check mail, look here) et cetera and then a bunch of crazy stuff started happening with things popping up all over (popups, warnings, little black windows with ...system32/cmd.exe) and I've never seen this before. It worked just fine last night.

So I run the spybot thing and it finds a bunch of nasties and gets rid of them. Then it Spybot starts spitting out warniings, dozens of them, about "registry changes" and I have to approve or deny. I don't like the sound of the word "change" so I figured the safest bet would to deny and this goes on for a while. Can't do anything else while this goes on and you can't ignore it.

So yeah, spybot has done it's thing and now appears to be continuing to do it. I also run a Norton virus scan and nothing. But it's absolutely clear that something is going on because the whole thing has slowed to a crawl (it won't even keep up with my typing) and CPU usage fluctuates wildly between 30 and 100% when I'm doing nothing. And I can just hear it "computing" while it would normally be quiet. It's doing something, but I don't know what it is.

Any suggestions? Would Telus (my ISP) be able to help?

Oh yeah, and you can probably tell my description and vocabulary that I"m not exactly a "computer guy".

On a related note, the nimrods and crooks behind this kind of thing desevrve to die a painful death.
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Old 02-06-2008, 03:57 PM   #2
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Run Ad - aware?

Ad-Aware @ Lavasoft - The Original Anti-Spyware Company - Lavasoft
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Old 02-06-2008, 04:05 PM   #3
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Try using a utility such as Process Explorer to get a handle on what is currently running on your system.

You can save a listing of all the processes to a text file and then post it here. From there I'm sure we can nail down what it is that has installed itself onto your computer. Many of the malware these days require specific removal tools beyond the generic Spybot/Ad-Aware utilities.
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Old 02-06-2008, 04:08 PM   #4
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Thanks guys. I'll try this Ad-Aware thing first as it sounds like it's more my speed. If not, then I'll try the next suggestion.
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Old 02-06-2008, 04:23 PM   #5
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I've had some good success with the trend micro house call stuff:

http://us.trendmicro.com/us/products...ces/index.html
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Old 02-06-2008, 04:59 PM   #6
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I've had some good success with the trend micro house call stuff:

http://us.trendmicro.com/us/products...ces/index.html
Same here. Run that a few times.
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Old 02-06-2008, 05:11 PM   #7
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I'm doing an Ad-Aware scan right now and because the computer is so slow it is taking forever. Anyone know how long this should take? Probably not.

It's found lots of stuff so far though so that's good.
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Old 02-06-2008, 06:07 PM   #8
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I'm a big fan of combofix.exe, the simplest fastest solution.

http://forums.majorgeeks.com/showthread.php?t=134965
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Old 02-06-2008, 06:12 PM   #9
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House call is a pretty good option as well. My 80 gig drive which is 3/4 full takes 30-45 mins to adaware I think, maybe longer.
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Old 02-06-2008, 06:14 PM   #10
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You should also probably uninstall Norton after this is all over with and go with a free version like AVG which is 819273981273X better....and did I mention that it's free?
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Old 02-06-2008, 06:39 PM   #11
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Once you get all this sorted out, you might want to consider having a AV program on a USB key. Also some cool stuff on there if you tend to use multiple computers.

PortableApps.com - Portable software for USB drives | Your Digital Life, Anywhere™
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Old 02-06-2008, 08:28 PM   #12
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reboot your computer in safe mode, then run your virus scan, adaware or spybot.
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Old 02-06-2008, 08:36 PM   #13
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That adaware seems to have done the trick.

What's the consensus on Norton vs. AVG? I've never had a problem before today.

Should I still do the other suggestions? I'm about sick of messing with this computer and I just want to get back to opening the weird attachments strangers send me in e-mails and downloading free Chinese pornography from my favorite Cayman Islands website.
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Old 02-06-2008, 08:41 PM   #14
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Quote:
Originally Posted by RougeUnderoos View Post
That adaware seems to have done the trick.

What's the consensus on Norton vs. AVG? I've never had a problem before today.

Should I still do the other suggestions? I'm about sick of messing with this computer and I just want to get back to opening the weird attachments strangers send me in e-mails and downloading free Chinese pornography from my favorite Cayman Islands website.
I've had really good luck with AVG, and really bad luck with Norton. Honestly, I completely flatten and rebuild my systems once a year, its easier then messing around with it. Are you running XP Vista? Are you running a firewall (hardware or software). Do you have a spam filter?



And if your not looking at two headed Siamese twin on Siamese twin action, you ain't experienced porn.
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Old 02-06-2008, 08:45 PM   #15
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Quote:
Originally Posted by RougeUnderoos View Post
That adaware seems to have done the trick.

What's the consensus on Norton vs. AVG? I've never had a problem before today.

Should I still do the other suggestions? I'm about sick of messing with this computer and I just want to get back to opening the weird attachments strangers send me in e-mails and downloading free Chinese pornography from my favorite Cayman Islands website.

Avoid Norton like the plague, can't stress that enough. I use Avast. http://www.avast.com/

Solid free AV program. You can upgrade to the full version for a small price but the free version has been great for me, nary a problem.

Last edited by GoinAllTheWay; 02-06-2008 at 08:47 PM.
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Old 02-06-2008, 08:49 PM   #16
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I've had really good luck with AVG, and really bad luck with Norton. Honestly, I completely flatten and rebuild my systems once a year, its easier then messing around with it. Are you running XP Vista? Are you running a firewall (hardware or software). Do you have a spam filter?



And if your not looking at two headed Siamese twin on Siamese twin action, you ain't experienced porn.
I'm running plain old XP, I do have a spam filter and a software firewall. At least I think it's a software firewall. I know how to turn the firewall on and off so I know I have one, but I don't know if it's hardware or software.

Flattening it and rebuilding it is not an option. I'm sure I could flatten it, but the rebuilding would be an adventure that would end with me at BestBuy buying a new computer.
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Old 02-06-2008, 09:00 PM   #17
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If you can turn it on and off with ease, it's probably the default Windows firewall (software). A router (hardware firewall) is far superior and cheap, you can get a decent one for $40.
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Old 02-06-2008, 09:22 PM   #18
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If you can turn it on and off with ease, it's probably the default Windows firewall (software). A router (hardware firewall) is far superior and cheap, you can get a decent one for $40.
Agreed, and a lot of the new ones have antispam filters built into them to keep malicious mail from even getting through to your system.
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Old 02-07-2008, 08:34 AM   #19
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Quote:
Originally Posted by GoinAllTheWay View Post
Avoid Norton like the plague, can't stress that enough. I use Avast. http://www.avast.com/

Solid free AV program. You can upgrade to the full version for a small price but the free version has been great for me, nary a problem.
DING DING DING!

I cringe when people say they bought Norton/Symantec or McAffee (or even got it through work). Those products are the worst thing you can do to a computer, aside from tossing it into a lake.

Havn't used Avast, but I do use AVG Free. Works great.

Although, I don't find much of a use for a virus scanner these days. I'm too old to care about downloading much stuff, I use Firefox with NoScript and I stay away from the "Russian Porn Sites"

Ad-Aware and Windows Defender cover my ass though.
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Old 02-07-2008, 09:08 AM   #20
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I have seen many computers with McAfee installed. Each and every PC crashed and all signs were pointing to McAfee being the culprit causing the crash. In a couple of instances it even caused all data to be lost.

I've seen the same with Norton but not as frequent.

We use Symantec at work, it isn't as bad as Norton, but we're looking into other options because we fear Norton's bloatedness will quickly come Symantec's way. (Norton and Symantec are the same company, Norton is for home, Symantec is for business/corporate so Symantec isn't as bloated and troublesome).
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