CIA 3Web / Shaw Internet BS

[Engine09]

Have been with CIA/3Web for almost 5 years, pay $47/mo for internet & phone. No problems at all until now.

Distributel buys out CIA/Web, they start "migrating" everyone over and my internet is disconnected. I never got a letter in the mail and the email on file was old so I didn't contact them, had no idea this was happening.


Why do they have to send a tech over to reconnect?

They simply deactivated my account remotely. I'm guessing the modem MAC address is just refused an IP. But now I have to pay a $30 fee and wait at home for a tech to reconnect me. What in the world is he physically going to do on location?

[WilsonFourTwo]

My guess? Collect your cheque and get out of there in a hurry.

[keratosis]

Maybe change your modem. Put some new connecters in, generally look
busy for half an hour. That sort of thing.