When instantanious means 5 days

[La Flames Fan]

Sorry for the rant here boys, but I am completely fataing passed off! I have been designing websites for the last little while and being connected is as important to me as, oh a stick is to a hackey player, and so two days ago we decided to switch providers from SBC to DSL Extreme....When we did it, we were assured there would be absolutely no down time at all....Well, apparently that means there will be five days of downtime...

How can a company flat out lie like that??? I am certainly going to raise holy hell today that's for sure. I mean, I might lose a client because they need their site up and running by Tuesday!!!

ARGGGGGGGGG......So now I am sittin here at Starbucks ranting and raving....

Thanks for letting me blow some steam everyone....

[photon]

NEVER turn off the old connection until the new connection is on.

Plus you should never host a customer's website on a normal Internet connection... most normal Internet connections don't have an uptime SLA.

I'd always recommend hosting a production website with (at minimum) a 3rd party host with a good track record, or a co-location facility if you need your own servers.

[BlackArcher101]

Is this a business running off a residental account?
Surely there must be another way you can upload your work? Do you have a dial-up acct? It wouldn't take long to create one.

I deal with this everyday taking calls for the largest provider in the states. There are no such thing as guarentees anymore unless you pay for it specifically. I'm glad I have a weekend off.

[Buff]

Originally posted by BlackArcher101@Aug 20 2005, 01:32 PM
Is this a business running off a residental account?
Surely there must be another way you can upload your work? Do you have a dial-up acct? It wouldn't take long to create one.

I deal with this everyday taking calls for the largest provider in the states. There are no such thing as guarentees anymore unless you pay for it specifically. I'm glad I have a weekend off.

I know a few people that you work with... well that work with the same company, I know it is a huge place and you may not know everybody there.

[Buff]

Originally posted by La Flames Fan@Aug 20 2005, 09:50 AM
Sorry for the rant here boys, but I am completely fataing passed off! I have been designing websites for the last little while and being connected is as important to me as, oh a stick is to a hackey player, and so two days ago we decided to switch providers from SBC to DSL Extreme....When we did it, we were assured there would be absolutely no down time at all....Well, apparently that means there will be five days of downtime...

How can a company flat out lie like that??? I am certainly going to raise holy hell today that's for sure. I mean, I might lose a client because they need their site up and running by Tuesday!!!

ARGGGGGGGGG......So now I am sittin here at Starbucks ranting and raving....

Thanks for letting me blow some steam everyone....

I know exactly what you are going through. My company resells internet services for another company. However since Telus controls the lines around here we have to hope that Telus does a good job... not once have we switched somebody from Telus to the other company where Telus hasn't screwed up and we've had to wait for a week longer than expected. Once the switch is on, everything is great but trying to get Telus to properly do the switch is a major headache.

We get all the excuses from them too. "It was done 3 days ago" (the switch was requested 2 days ago) "We didn't get a request". "We sent a tech to test it, and it works, it must be something that you are doing" (never been the case yet).

Just before the Telus strike we had a client who was left without Internet access for 7 business days. Telus shut off the clients connection to Telus, but didn't redirect the connection to the new company.

[La Flames Fan]

I do host through a third party, dreamhost, but I personally can't update my own sites or come to CP!!!! From home anyway....

Oh sweet lord I would never host from my own connection...

But yes, I made an awful error, actually my friend did, in cancelling our connection before the other was up and running....GRRRRRR.

[La Flames Fan]

Here's another crazy question why has my site gotten over 475,000 hits today?

[photon]

Ah I get you, that makes more sense. If you were going to say you hosted your own stuff I was going to jump on you

I worked for a company once that hosted a number of client web sites on a single server.. with no redundancy at any level AND the server was running the MS Proxy software for Internet sharing.

I didn't work there very long.

As for the hits I'm not sure. We get a lot of hits so your sig image will generate quite a few but not quite that many!

[La Flames Fan]

Originally posted by photon@Aug 21 2005, 03:15 AM
I didn't work there very long.

HAHAHA...I imagine not! Great line. Yes I do get a lit of "hits" from hosting my own sig, but I can't explain this jump...Perhaps there is something with my coding, the way in which I am referring the counter to my host, anyway I can't figure it out. I'd like to be excited but I have a sneaky suspicion it isn't cause that many people have visited...