Getting over charged by a restaurant

[dubc80]

Cleaning out the ole' wallet today and cross-referencing recent credit card purchases with what is showing up on my statement.
Noticed I was overcharged by a local restaurant. The amount put through on the bill is $5 over what I authorized. I've disputed the charge with the bank and assume they will credit me the difference.
Does anyone know if the bank circles back with the vendor? Since the amount is so small, perhaps the bank takes the hit and just credits the customer.
Nevertheless, the restaurant manager will be getting a phone call from me. I hate jumping to conclusions, but I'm going to guess the server wanted to tack on a little extra hoping the customer wouldn't notice. And yes, the tip I left was very sufficient! This happen to anyone else lately?
Guess the moral of the story is to check your dining reciepts people.

[Jason14h]

The bank probably won't follow up with the restaurant for the $5.

Show the restaurant the CC Statement and your receipt! Maybe you can get a free meal!

[Crazy Bacon Legs]

Originally Posted by dubc80

Cleaning out the ole' wallet today and cross-referencing recent credit card purchases with what is showing up on my statement.
Noticed I was overcharged by a local restaurant. The amount put through on the bill is $5 over what I authorized. I've disputed the charge with the bank and assume they will credit me the difference.
Does anyone know if the bank circles back with the vendor? Since the amount is so small, perhaps the bank takes the hit and just credits the customer.
Nevertheless, the restaurant manager will be getting a phone call from me. I hate jumping to conclusions, but I'm going to guess the server wanted to tack on a little extra hoping the customer wouldn't notice. And yes, the tip I left was very sufficient! This happen to anyone else lately?
Guess the moral of the story is to check your dining reciepts people.

If you have your receipt, the bank should credit back to you without any issue. I would definitely follow up with the manager. You never know when a server has a habit of "accidentally" overcharging before.

Incidents like this are exactly why I always pay with cash now at restaurants/bars.

Essentially, if anyone has the option of disappearing for ANY amount of time with my credit card, I will find a different way to settle up.

[shermanator]

$5? Seems like a petty amount to me to be worrying about.

[3 Justin 3]

Originally Posted by shermanator

$5? Seems like a petty amount to me to be worrying about.

It's the principle man, come on!

[FlamesKickAss]

^^ or if it happens 100 times!

[VladtheImpaler]

Exactly, for all we know, a particular waitress does this repeatedly because "it's only $5". I would definitely speak to the manager - 1) to nip this in the bud and 2) you might get comped.

[Bean]

I've recently signed the following credit card transaction:

Total meal: $33.44
Tip: $5.56
Total: $49.00


Although it was totally my error, I wish you well; the server may have intended to do it, or perhaps it was just an error...either way, I'd check myself just for correctness' sake.

On a related note, it took me 4 months to get a refund for a $40 meal that I got charged $69.49 for...Turns out the server had put through the transaction ID instead of the total bill amount after the fact. Due to the fight I had to put up with the manager; I never did go back to Ginza Sushi at Chinook mall. Good luck!

[HeartsOfFire]

At first I thought the Oilers were having another party. An Almost New Years party.

But then I realized this was a CP member.

[Bean]

Originally Posted by dubc80

Cleaning out the ole' wallet today and cross-referencing recent credit card purchases with what is showing up on my statement.
Noticed I was overcharged by a local restaurant. The amount put through on the bill is $5 over what I authorized. I've disputed the charge with the bank and assume they will credit me the difference.
Does anyone know if the bank circles back with the vendor? Since the amount is so small, perhaps the bank takes the hit and just credits the customer.
Nevertheless, the restaurant manager will be getting a phone call from me. I hate jumping to conclusions, but I'm going to guess the server wanted to tack on a little extra hoping the customer wouldn't notice. And yes, the tip I left was very sufficient! This happen to anyone else lately?
Guess the moral of the story is to check your dining reciepts people.

Next time, don't go to Osteria!

[driveway]

The bank will debit the Restaurant for the $5.00 - cause banks are like that. Follow up with the restaurant if you want, chances are it was an honest mistake, but it's always good for a restaurant to get feedback.

And, as a former restaurant manager I can tell you that there's no way I'd comp you a meal over a $5 overcharge. I'd probably offer ten or twenty percent off your next meal, unless you acted like it was the worst thing that's ever happened. In that case, you'd get nothing.

[scotty2hotty]

Originally Posted by Bean

I've recently signed the following credit card transaction:

Total meal: $33.44
Tip: $5.56
Total: $49.00

No offense intended at all ...because it seems to be second nature to think this way ...but this used to annoy me to no end when I was a bartender.

Seriously, I don't want your 6 cents. I understand the thought behind it. That all you are trying to do is round the money out, but think about it. Are you really expecting your credit card to be an even dollar amount at the end of the month? Are all your other purchases throughout the month going to round to the nearest dollar? No. So why not just leave 5 or 6 bucks?

Again, I don't mean to belittle your tipping strategy. Heck, I've even caught myself about to do it sometimes. But if it's cash you are paying, them yeah, of course your not going to stress over the pennies involved and you're just going to give an even dollar. But if you're paying via credit card just tip a whole dollar amount and leave the odd number cents in the total!

It even makes the math easier

[Bean]

For frick sakes scotty, I cant spel gud nor perform simple math let alone think about how I could have saved the 6 cents. Give me a break dude!

...And you're absolutely right.

[pylon]

lol, I just rented a Vette last weekend in Vegas, and I am disputing a $300 overcharge, I'll trade ya. The rear tires weren't bald when I took the car.... I swear.

[Montag]

Originally Posted by Bean

I've recently signed the following credit card transaction:

Total meal: $33.44
Tip: $5.56
Total: $49.00

When I used to wait tables, we always had to go with the total they wrote in in case of a discrepancy. Sometimes you win, sometimes you lose. I assume it's the same way in every restaurant until someone else can chime in with a different policy.

[Weiser Wonder]

Originally Posted by scotty2hotty

No offense intended at all ...because it seems to be second nature to think this way ...but this used to annoy me to no end when I was a bartender.

Seriously, I don't want your 6 cents. I understand the thought behind it. That all you are trying to do is round the money out, but think about it. Are you really expecting your credit card to be an even dollar amount at the end of the month? Are all your other purchases throughout the month going to round to the nearest dollar? No. So why not just leave 5 or 6 bucks?

Again, I don't mean to belittle your tipping strategy. Heck, I've even caught myself about to do it sometimes. But if it's cash you are paying, them yeah, of course your not going to stress over the pennies involved and you're just going to give an even dollar. But if you're paying via credit card just tip a whole dollar amount and leave the odd number cents in the total!

It even makes the math easier

You could just throw the 6 cents away or put in the penny tray or leave in the till and be a little over at the end of the night. My question to you is, if someone is tipping you decent, why do you care if an extra 6 cents is tied on? You know what they could have given you? 0.

[HOOT]

Originally Posted by scotty2hotty

It even makes the math easier

The easiest math would be not to tip at all then. You will take my 6 cents and love it!

[squiggs96]

Originally Posted by Montag

When I used to wait tables, we always had to go with the total they wrote in in case of a discrepancy. Sometimes you win, sometimes you lose. I assume it's the same way in every restaurant until someone else can chime in with a different policy.

I always used to take it in the spirit in which the tip was intended. If the bill was $30 and the tip was $5 but they wrote $53 as the total, I took $35 as the total. I never once had one come back to me.

For the OP, maybe the server made an honest mistake. Maybe the amount the restaurant put through to the credit card was wrong. I wouldn't complain if I got my money back, as I ended up in the correct position.

How does this happen anymore? Don't all cards have chips now and you enter the total on a terminal, usually portable? Do people actually write the tip and sign the paper anymore? I haven't seen one of these in a year or so.

[scotty2hotty]

Originally Posted by Weiser Wonder

You could just throw the 6 cents away or put in the penny tray or leave in the till and be a little over at the end of the night. My question to you is, if someone is tipping you decent, why do you care if an extra 6 cents is tied on? You know what they could have given you? 0.

Sure could have. And thanks for your deep insight. No one was turning this into a holier than thou, a tip is a privilege not a right, debate.

As I pointed out twice, my point was not to admonish anyone for how much or little to tip. I was simply pointing out that rounding to an even number is uneccesary when using a credit card.

G'head and do as you please.

[evman150]

Originally Posted by scotty2hotty

No offense intended at all ...because it seems to be second nature to think this way ...but this used to annoy me to no end when I was a bartender.

Seriously, I don't want your 6 cents. I understand the thought behind it. That all you are trying to do is round the money out, but think about it. Are you really expecting your credit card to be an even dollar amount at the end of the month? Are all your other purchases throughout the month going to round to the nearest dollar? No. So why not just leave 5 or 6 bucks?

Again, I don't mean to belittle your tipping strategy. Heck, I've even caught myself about to do it sometimes. But if it's cash you are paying, them yeah, of course your not going to stress over the pennies involved and you're just going to give an even dollar. But if you're paying via credit card just tip a whole dollar amount and leave the odd number cents in the total!

It even makes the math easier

I REALLY hate it when people bitch about this.

You are getting tipped, and in this case a very reasonable tip, do not bitch about an extra six cents. Imagine - complaining about MORE money! Must be a tough job.