Broken Power Cords

[Flames0910]

What do you guys do about these? I bought a netbook on boxing day and the power cord is now ever so slightly frayed near the block. Of course, it doesn't work anymore.

Buying a new one seems like such a rip (it was 3 months ago for christ's sake) and to even talk to customer service you need to pay $$.

And the store I bought it from (Computer Trends on Macleod Trail) doesn't even carry the cord.

This is the replacement I found:
http://ncix.com/products/?sku=438590...nufacture=ACER
What do you guys think? This is such a piss off, 60 days after I bought the computer and of course they don't cover "physical abuse" like this. I call it normal wear and tear from daily use of a portable product -_-

[Two Fivenagame]

You're probably hooped if the manual says anything about not using the powercord for bondage/s&m funtime.

I hate it when that happens

[photon]

Yeah I've seen more and more of these lately, it could be partly companies just wanting to make things smaller and lighter which makes them less durable.. or it could be poor quality as well, I've seen them on many different brands too.

Kind of surprised they didn't do it under warranty though, Acer's been good in past experience.

[Flames0910]

Originally Posted by photon

Yeah I've seen more and more of these lately, it could be partly companies just wanting to make things smaller and lighter which makes them less durable.. or it could be poor quality as well, I've seen them on many different brands too.

Kind of surprised they didn't do it under warranty though, Acer's been good in past experience.

warranty is with the store, not with Acer. And there is no way to talk to acer service without warranty.

[Yeah_Baby]

Originally Posted by Flames0910

warranty is with the store, not with Acer. And there is no way to talk to acer service without warranty.

If its only two months old shouldn't you have a manufacturers warranty without the store?

[Flames0910]

Originally Posted by Yeah_Baby

If its only two months old shouldn't you have a manufacturers warranty without the store?

it's a refurb. i punched in the serial number on the bottom of the computer and it said 'sorry you have no warranty' or something to that effect.

my netbook is awesome, does everything i need it to do and is perfect for taking to class. but this really leaves a sour taste in my mouth.
you expect to get jerked around by the big box stores like futureshop and bestbuy but not by the little guys who need good service just to compete.

[photon]

Actually I find I get better service at the box stores, at least with this kind of stuff because they don't care if it costs the company money while the little guys have to think about their bottom line all the time. At Best Buy anyway.

But yeah that's the risk of buying refurb, not having a warranty when you need it.

But it still might be worth a call to Acer to see, maybe there's a service bulletin out on those and if there is they may replace it for free anyway.

At least you found a replacement for a reasonable cost, I've seen those bricks cost a lot more.