Help!: Interwebz fail for NHL 10.

[J pold]

Hey I'm hoping someone can help me out.

Seemingly out of nowhere the internet connection for my PS3 is brutal. It still works but when I try and play NHL 10 online it lags really bad. So much so that people I play feel it necessary send me messages about how bad it is. I don't know why or how this occurred but if anyone has idea of how to help it would be much appreciated! Thanks in advance.

[Swayze11]

make sure your computers are not streaming or you dont have any torrent app open while you play, that will slow it down a ton.

[J pold]

Originally Posted by Swayze11

make sure your computers are not streaming or you dont have any torrent app open while you play, that will slow it down a ton.

Thanks, but I don't think that's the problem we are having. As far as I know there are not torrents being downloaded. I have the Ethernet from my Shaw modem to a wireless router, than I have an Ethernet cable run from the router to direct into the PlayStation. Would this affect anything?

[silentsim]

have you tried rebooting your router/modem. could be some sort of awful network congestion. also check your ps3 nat status. forward the necessary ports so your nat type is "open"

[Raekwon]

Is your wireless secured and you are sure no one is on it that shouldn't be? If you live near me than its me stealing your interwebz access

[Roast Beef]

Having your PS3 behind 2 routers can cause problems. I had to rewire my setup because of that issue. Try unplugging both routers for 30 seconds to reboot them.

Unplug every other device from the router and leave the PS3 as the only connection. This might help narrow down the issue.
If you need to try resetting the router to factory and start from scratch. Routers are just tiny computers. Sometimes they need a reboot or a "re-install"

[J pold]

Thanks all for the responses, I've currently got everything unplugged to re boot them. I have tried this before with no result but I'll give it another shot. I'm not sure if my network is unsecured or not, but I suspect that might be a problem. Someone mentioned nap settings how do I change those?

Also I've tried going direct from my modem into the play station but it won't recognize my IP address. How do I fix that problem?

[Joborule]

Have you tried testing internet connection with other games?

[iggypop]

Originally Posted by Joborule

Have you tried testing internet connection with other games?

I'm Jpold's roommate, so I'll continue this thread.

The internet is secured, and there is nothing being downloaded/ torrented etc.

We are trying to find another game to test online, but we really don't have any other games beside GTA, but we'll give it a shot. Besides, I can't imagine it has anything to do with the game, but it makes sense to try to rule it out.

I suspect it's our wireless router. It's an old D-link WBR 1310 G-router. But we have been using for over a year without any big issues like this.

Edit: Ok, GTA is taking forever to load. Not sure what else to try.

[silentsim]

What is your "nat" status, can find it in connection test for internet in the xmb.

[iggypop]

Testing our connection speeds on my laptop and PS3 are as follows:
PS3 yesterday: DL speed = ~2.9 Mb/s - wired
PS3 earlier tonight: ~9 Mb/s - wired
PS3 right now: 3.8 Mb/s - wired
Laptop right now: 3.9 Mb/s - wireless

Between yesterday and any time today, even though the connection speeds have varied the NHL continues to lag like crazy. I never did check our connection speeds prior to this issue, but like we say, it has never lagged like this in the past.

The only thing that has changed since this lagging started was we ran a system update. But there is nothing we can do to change that, so I really have no idea where to go from here.

Edit: PS3 DL speeds are only getting slower as we keep checking. It has got as low as < 1 MB/s. Fkkkkkkkkkkkkkkk

[HeartsOfFire]

Ha ha Shaw.

[Dirty Mr. Clean]

Try performing some ping and traceroute tests to see if your connection is stable or not. Google is a good test.

[Raekwon]

Also if its an "old" router try upgrading the firmware. Also look at the QoS settings and set the playstation up to have bandwidth priority.

[sclitheroe]

Do you use a VOIP phone?

[iggypop]

Originally Posted by Dirty Mr. Clean

Try performing some ping and traceroute tests to see if your connection is stable or not. Google is a good test.

PING google.com (74.125.45.100): 56 data bytes
64 bytes from 74.125.45.100: icmp_seq=0 ttl=53 time=97.929 ms
64 bytes from 74.125.45.100: icmp_seq=1 ttl=53 time=100.931 ms
64 bytes from 74.125.45.100: icmp_seq=2 ttl=53 time=105.427 ms
64 bytes from 74.125.45.100: icmp_seq=3 ttl=53 time=105.299 ms

--- google.com ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max/stddev = 97.929/102.397/105.427/3.151 ms
tim-carsons-computer:~ tcars581$ ping -c 4 google.com
PING google.com (74.125.45.100): 56 data bytes
64 bytes from 74.125.45.100: icmp_seq=0 ttl=53 time=115.293 ms
64 bytes from 74.125.45.100: icmp_seq=1 ttl=53 time=103.361 ms
64 bytes from 74.125.45.100: icmp_seq=2 ttl=53 time=91.963 ms
64 bytes from 74.125.45.100: icmp_seq=3 ttl=53 time=100.436 ms

--- google.com ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max/stddev = 91.963/102.763/115.293/8.358 ms

I honestly have no idea what this means, but I can guess that 0% packets lost means its stable? Yes?

tim-carsons-computer:~ tcars581$ traceroute google.com
traceroute: Warning: google.com has multiple addresses; using 74.125.53.100
traceroute to google.com (74.125.53.100), 64 hops max, 40 byte packets
1 192.168.0.1 (192.168.0.1) 3.803 ms 4.643 ms 3.712 ms
2 * * *
3 rd1no-ge5-0-0-2.cg.shawcable.net (64.59.138.114) 55.621 ms 24.070 ms 80.618 ms
4 rc1no-pos10-0.cg.shawcable.net (66.163.71.133) 92.541 ms 46.758 ms 49.655 ms
5 rc2so-tge0-7-1-0.cg.shawcable.net (66.163.71.25) 36.042 ms 36.921 ms 31.975 ms
6 rc2wh-pos0-0-2-0.vc.shawcable.net (66.163.77.197) 31.858 ms 37.801 ms 32.116 ms
7 rc4wt-pos14-0-0.wa.shawcable.net (66.163.76.130) 50.917 ms 35.716 ms 86.297 ms
8 74.125.48.233 (74.125.48.233) 44.340 ms 39.901 ms 36.193 ms
9 209.85.249.32 (209.85.249.32) 34.550 ms 209.85.249.34 (209.85.249.34) 118.933 ms 209.85.249.32 (209.85.249.32) 131.109 ms
10 216.239.46.200 (216.239.46.200) 42.869 ms 51.775 ms 216.239.46.204 (216.239.46.204) 40.687 ms
11 216.239.48.139 (216.239.48.139) 57.970 ms 64.233.174.121 (64.233.174.121) 84.012 ms 216.239.48.137 (216.239.48.137) 45.225 ms
12 72.14.232.2 (72.14.232.2) 72.463 ms 72.14.232.6 (72.14.232.6) 56.242 ms 72.14.232.2 (72.14.232.2) 72.853 ms
13 pw-in-f100.1e100.net (74.125.53.100) 43.060 ms 68.506 ms 55.512 ms

Again, no idea what this means....

Originally Posted by Raekwon

Also if its an "old" router try upgrading the firmware. Also look at the QoS settings and set the playstation up to have bandwidth priority.

How do I upgrade the firmwire? Also is the QoS settings on the router or something I change on the playstation?

Originally Posted by sclitheroe

Do you use a VOIP phone?

Nope, nothing besides this laptop (wireless) and my PS3 (wired). Most of the time we are using the PS3 online I'm not even using this laptop.

[silentsim]

http://manuals.playstation.net/docum...nnecttest.html

What is your "NAT" Status.

What kind of router are you using? Linksys?

[J pold]

Originally Posted by silentsim

http://manuals.playstation.net/docum...nnecttest.html

What is your "NAT" Status.

What kind of router are you using? Linksys?

We have a NAT Type 2 status, and yes it's a Linksys router.

[iggypop]

Originally Posted by J pold

We have a NAT Type 2 status, and yes it's a Linksys router.

NAT type 2, but its actually D-link WBR 1310 G-router.

[silentsim]

login to your router, find the ps3 ip address, and DMZ it from the router web face. "exposed host" is what dmz is. it forwards all the ports on the ps3. after that, nat type should be "open" and you should hopefully get less lag.