Court: Rogers can no longer claim to be "Canada's most reliable network"

[Flabbibulin]

Im sure there are several threads already on cell phone providers, but this article is interesting-

http://ca.news.yahoo.com/s/capress/0...y_telus_rogers

It looks like Telus was behind the complaints that Rogers cannot use this slogan. Everyone knows that Rogers has some pretty dodgy reception once you leave the city, but God I hate Telus....

[TheU]

its strictly marketing, and was done to make sure people are aware of the new HSPA network which should be better than rogers

[REDVAN]

Originally Posted by TheU

its strictly marketing, and was done to make sure people are aware of the new HSPA network which should be better than rogers

You're a Telus employee right? I generally take things you guys say with a grain of salt.

[TheU]

i dont work at mobility, and i said 'supposed' to. jesus. im not JR ewing talking about ewing oil here.

[Daradon]

Heh, I've always found Telus to be the lesser of the big three evils.

I think people generally don't like cell phone companies because of hidden charges (or maybe just charges that are their own fault but they don't want to admit it) and they generally dislike the company that has burned them the most.

All three companies have some bad reps and some bad contracts. Whatcha going to do really? There are also some very good ones at each company.

People are naturally going to dislike anything they feel forced or tricked into and that happens a lot in the cell industry. Then it just becomes a matter of who did it to them first, or who did it to them worst.

[greyshep]

Complaints about the big 3 cell providers aside, when it comes to signal strength and reliability I would put Rogers at the bottom for sure. My work cell phone is on the Rogers network and I consistently find that I either have very weak signals or no service at all vs. my personal cell which is not on the Rogers network. (thankfully)

I have found their ads to be a bogus lie and laugh everytime I see them.

[RW99]

Originally Posted by Daradon

Heh, I've always found Telus to be the lesser of the big three evils.

I think people generally don't like cell phone companies because of hidden charges (or maybe just charges that are their own fault but they don't want to admit it) and they generally dislike the company that has burned them the most.

All three companies have some bad reps and some bad contracts. Whatcha going to do really? There are also some very good ones at each company.

People are naturally going to dislike anything they feel forced or tricked into and that happens a lot in the cell industry. Then it just becomes a matter of who did it to them first, or who did it to them worst.

Well said. Every cell phone, TV and internet provider I've had over the years has screwed with me in one way or another. Some are better at it than others. But with these technology services I would consider myself lucky if I could go 3 years without something going wrong. I move frequently and change my services often so stuff will always happen to me.

My longest loyalty has been to Rogers Wireless, nearing 11 years now. And they've just screwed me over by not allowing me to get an iPhone when I haven't asked for a phone in over 3 years. Will I go to Bell and get my iPhone? Maybe. But I'm confident I'll get screwed over there as well

[FanIn80]

I dunno about anyone else, but I always find it extremely annoying when I go to make a call during peak hours, and I get "Call Failed" six times in a row before finally ringing out. If that's reliable, then I'm Captain America.

[valo403]

Kind of off topic, but do Canadian carriers still charge you for roaming if you go to say Vancouver?

I always hated that. I'm with verizon in the States and for an extra $10 a month I can go anywhere in Canada, or call anywhere in Canada, without getting roaming or long distance. The cellular market in Canada is truly a joke.

[T@T]

So much rubbish marketing now days, I like the "are you in good hands" people Allstate, their claim of the average sayings of $373.00 over Dyeco insurance only works if you have been with them for 3 years and have a perfect record so there discount kicks in.

[HPLovecraft]

All these companies suck, and that's why I use bananas and cans.



What company allows me to talk with 6 friends at once?!

[burn_baby_burn]

Rogers only works if your in the city or within a rock throw of Highway 2.

[Bobblehead]

My company's corporate plan is though Bell, but the owner of the company demanded to get a Rogers phone because one day after shaking hands with his friends on the 18th green everyone pulled out their BB and the guys on Rogers got a signal but he couldn't.

[Bob]

Originally Posted by Bobblehead

My company's corporate plan is though Bell, but the owner of the company demanded to get a Rogers phone because one day after shaking hands with his friends on the 18th green everyone pulled out their BB and the guys on Rogers got a signal but he couldn't.

I can totally see that happening. Plenty of business decisions are make like that.

[yads]

Originally Posted by valo403

Kind of off topic, but do Canadian carriers still charge you for roaming if you go to say Vancouver?

I always hated that. I'm with verizon in the States and for an extra $10 a month I can go anywhere in Canada, or call anywhere in Canada, without getting roaming or long distance. The cellular market in Canada is truly a joke.

No you don't pay for roaming, unless someone calls you. You can make as many local calls as you want.

[mykalberta]

Originally Posted by REDVAN

You're a Telus employee right? I generally take things you guys say with a grain of salt.

What did he say that wasnt true?

It is all marketing and HSPA should be faster than GSM.

Wow some people really hate Telus. At least TheU is up front about working at Telus.

[valo403]

Originally Posted by yads

No you don't pay for roaming, unless someone calls you. You can make as many local calls as you want.

So if you're in Vancouver with a Calgary phone you can call people in Vancouver without getting charged for roaming? What about calling people in Calgary if you're out of the city? I know that wasn't the case 4-5 years ago when I last had a Canadian carrier, my bills went way up.

It just blows me away that I can call my friends in Detroit, NYC, LA, or Miami no matter where in the country I am (or in Canada with the extra option) without having to pay a dime extra while Canadian carriers charge you a ton to call someone in Toronto. Or has that changed too?

[FireFly]

How long distance (LD) works with cell phones...

While your number matters, more importantly on outgoing calls is whether or not the number is local to WHERE YOU ARE. If you are in Vancouver calling a Vancouver number, you can have a Timbuktu phone and it would be a local call. However, the person calling you, regardless of where they are calling from, is not calling Vancouver if you have a Timbuktu number, they are calling Timbuktu. Who is responsible for the LD in that case? The receiver. It is not the callers responsibility to know where you are.

So it's not really roaming charges at all, it's LD charges you're paying. If you're in Vancouver with your Timbuktu phone calling back to Timbuktu, that's a LD call.

If you are outside of Canada, that is when you face roaming charges for roaming of a US carrier's network.

[HeartsOfFire]

Here's how it works.

Phone X is in city Y
All calls made to places in city Y are local.
All calls received while in city Y are local.

Phone X leaves city Y, enters city Z
All calls made to places in city Z are local.
All calls made to places in city Y and anywhere else are long distance
All calls received while phone is in city Z are long distance.

Phone X and phone S are from city Y, but for the moment in city Z
No matter who calls who, phone X and S are charged long distance.

Phone X is in city Y, Phone S is in city Z, originally from city Y.
Phone X calls phone S, local call. Phone S is charged long distance.

[valo403]

Thanks for the explanations.

I still can't believe that's how the Canadian cell system works, absolutely horrendous. It almost seems it would be worth it to setup a US account with the Canada addition (I think only Verizon offers it) if you're going to be traveling a lot or calling a lot of places.