02-03-2009, 09:59 PM
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#1
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Franchise Player
Join Date: Sep 2005
Location: Calgary, AB
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XBOX Repair Shipping - Rural Areas?
I got my 360 repaired a few months ago, took 2 weeks and it wasn't a hassle at all. But my little nephew is all confused because they emailed him a UPS shipping label and he lives in a small town way up north.
The closest UPS is 5 hours away.
So I call XBOX and after 20 frustrating minutes I finally got word that they do not ship by Canada Post, in Canada the only options are UPS and Purolator.
What if you do not live in a city?
I remember someone from The Pas or Flin Flon posting in an XBOX thread, did you have to pay yourself to have it sent to a UPS location? Did UPS hand it off to Canada Post to get it back to you?
Thanks!
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02-03-2009, 10:22 PM
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#2
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Lifetime Suspension
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You should be able to call UPS and they will send someone to the door to pick it up, usually via Purolator. Shouldn't have to pay a thing.
Call UPS with the shipping label info and they should be able to help you. Its an annoying part of the xbox shipping system. I had to troubleshoot it myself.
Last edited by MrMastodonFarm; 02-03-2009 at 10:25 PM.
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02-03-2009, 10:30 PM
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#3
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Franchise Player
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Ya, thats a question for UPS, not Microsoft.
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02-03-2009, 10:37 PM
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#4
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Franchise Player
Join Date: Sep 2005
Location: Calgary, AB
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I kinda doubt that someone from Purolator is going to drive 5 hours to pick up a single package.
While I had the XBOX rep on the phone I asked her point blank, "what about people who don't live in cities, what method do they use to ship"? All I heard was silence, they had no clue.
I'm guessing that anyone not in a city has to mail it at their expense by Canada Post to the courier.
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02-03-2009, 11:07 PM
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#5
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Franchise Player
Join Date: May 2006
Location: @HOOT250
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Tell your cousin to sell it on eBay as used but working and then buy a PS3 with whatever money he made from it.
__________________
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Originally Posted by henriksedin33
Not at all, as I've said, I would rather start with LA over any of the other WC playoff teams. Bunch of underachievers who look good on paper but don't even deserve to be in the playoffs.
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02-03-2009, 11:14 PM
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#6
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Franchise Player
Join Date: Sep 2005
Location: Calgary, AB
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It's my nephew, he already has a PS3 but it sounds like he never uses it. Kind of like me, I have a PS3 that only gets used as a BluRay player.
Both nice systems by the XBOX is far superior even with the massive hardware failure and the inconvenience of sending it back for repair.
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02-03-2009, 11:15 PM
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#7
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Lifetime Suspension
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Quote:
Originally Posted by Kryzsky
I kinda doubt that someone from Purolator is going to drive 5 hours to pick up a single package.
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Meow.
Purolator tends to service all the small towns etc. Might just be a good idea to call ups and find out instead of asking a question on Calgarypuk then not liking the answers.
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02-03-2009, 11:27 PM
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#8
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Franchise Player
Join Date: Sep 2005
Location: Calgary, AB
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I'll call UPS tomorrow during business hours, for sure.
I appreciate the advice, but the little guy lives 5 hours away from the closest city. They just do not have any type of courier service up there, Canada Post is the only option.
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02-04-2009, 08:02 AM
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#9
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Franchise Player
Join Date: Jun 2002
Location: The Pas, MB
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Quote:
Originally Posted by Kryzsky
I remember someone from The Pas or Flin Flon posting in an XBOX thread, did you have to pay yourself to have it sent to a UPS location? Did UPS hand it off to Canada Post to get it back to you?
Thanks!
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I didnt have to pay a thing. They sent the box through Purolator I believe and the first time the box was sent to a local gas station who handles Purolator packages and I just had to go pick it up and drop it off when I packaged my 360. The second time they delivered it right to my workplace and I just dropped it off at the gas station.
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02-04-2009, 11:36 AM
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#10
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Franchise Player
Join Date: Jul 2005
Location: in your blind spot.
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By the way, Purolator = Canada Post
Quote:
Ownership:
Canada Post Corporation (94%), Barry Lapointe Holdings Ltd. (4.9%) Others (1.1%)
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http://www.purolator.com/media/corporate/faq.html
__________________
"The problem with any ideology is that it gives the answer before you look at the evidence."
—Bill Clinton
"The greatest obstacle to discovery is not ignorance--it is the illusion of knowledge."
—Daniel J. Boorstin, historian, former Librarian of Congress
"But the Senator, while insisting he was not intoxicated, could not explain his nudity"
—WKRP in Cincinatti
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02-04-2009, 12:02 PM
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#11
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Dances with Wolves
Join Date: Jun 2006
Location: Section 304
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Quote:
Originally Posted by Kryzsky
It's my nephew, he already has a PS3 but it sounds like he never uses it. Kind of like me, I have a PS3 that only gets used as a BluRay player.
Both nice systems by the XBOX is far superior even with the massive hardware failure and the inconvenience of sending it back for repair.
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hmmm ... video games and the rules to Last Shooter Standing ... two things we don't agree on.
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02-04-2009, 07:13 PM
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#12
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Franchise Player
Join Date: Sep 2005
Location: Calgary, AB
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The Pas has courier service, that's a metropolis compared to the little place I'm talking about. I found out that UPS will hand off to Canada Post for the return delivery but you have to ship yourself to the nearest UPS location to send it out. I was told that Canada Post does not accept any packages from couriers, but there has to be some arrangement with Purolator since they are owned by Canada Post.
Oh well, already shipped out.
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