Moved out of my apartment questions

[Gravitykillr]

This is kind of a follow up question to the earlier thread I started about my cat. So I moved and we were renting from one of the few rental companies in Canada, I'm sure if people tried they could guess which company. Anyways during the move out the woman (weekend manager I think) doing the last walk through said the carpets were a mess and would need replacing and I would be sent a bill for the entire replacement cost, when we made our initial notice that we were moving out the manager told us we could either hire our own carpet cleaning company and get a receipt or we could just let them do it for $75. I forgot to tell her that we were going to go with their company that was my fault I'll admit.

Now I'm coming to CP and it all so knowing posters about replacing the Carpet part. When we moved in we paid our DD like anyone else and when we got out cat we paid $150. We have lived there for 4 years and I was under the impression because of the cat and allergies and such they would either have to clean the carpet or probably just replace it as they didn't do it in the 4 years we lived there. I might add the carpet is just dirty and has 2 large stains that could be cleaned and there is no major Damage otherwise Can this company actually make me pay to replace the carpet?

Ps. I might add when the woman told me I would be paying for it I told her we lived here for 4 years and the carpet could still be cleaned and I wouldn't pay to have it replaced, she didn't say more than 3 words to me the rest of the time lol

[wooohooo]

When I worked at a rental firm a few years back, the client had to show a receipt that the carpet was indeed clean and the carpet did look clean. Or we charged a $200 fee to do the carpet cleaning.
Also, depending on the contract which states if pets are allowed or not, if pets were not allowed and urine stains were present which meant the carpet would have to be replaced... then yes, we would keep the DD to replace the carpet.
However, if your contract says you can have pets... or you paid a pet-fee then that's fine and the stains would count towards wear and tear which doesn't get taken out from the DD.

[Dan02]

Originally Posted by Gravitykillr

I'm sure if people tried they could guess which company.

Lemme guess, it's Boardwalk. They tried the same BS on me.

[Swarly]

Originally Posted by wooohooo

Also, depending on the contract which states if pets are allowed or not, if pets were not allowed and urine stains were present which meant the carpet would have to be replaced... then yes, we would keep the DD to replace the carpet.
However, if your contract says you can have pets... or you paid a pet-fee then that's fine and the stains would count towards wear and tear which doesn't get taken out from the DD.

what do urine stains have to do with having a pet?

[Gravitykillr]

Originally Posted by Dan02

Lemme guess, it's Boardwalk. They tried the same BS on me.

Yep I only really had minor complaints about their service while living there, they were prompt to make any repairs I called about, gave lots of notice if they needed to do anything. When we first moved in the manager at the time told us to sign the lease and that she'd get our rental incentive placed on depending on what it was at our move in date, then promptly refused to do it saying I'd signed the lease, it being my first time away from home I'd signed not realizing they'd screw me over, then after I decided to stay for another year the same manager told my wife the discount would be $50 off a month then showed up with a lease with only $25 off a month, and now this needless to say while the apartment was nice and I enjoyed the location (Glamorgan) I'd rather not to rent from Boardwalk in the future if I can't afford to purchase a home after I'm done renting where I am now.

[ken0042]

The big question is- what did it say on your move in report regarding the carpets?

If they were brand new then and now they are stained, then 4 years is a very short lifespan for a carpet. If they were already fair in quality, then the rest could be wear and tear.

Myself, owning pets I always get the place cleaned before the landlord sees it. Yes, $75 is quite reasonable and I would have had them do it as well for that price; if I didn't have pets.

[GrrlGoalie33]

My understanding is that Boardwalk generally replaces carpets in their rental units fairly often, and being that you were there for 4 years and there are two stains (assuming not from a pet as your post doesn't say that), they cannot charge you to replace the carpet - only for the cleaning fee.

When I moved out of my Boardwalk apartment 6 years ago, they tried to charge me for cleaning the space between the windows. This is a place that we could not actually get to without breaking the window...

[Gravitykillr]

got the letter in the mail today they are asking for almost $1300 they want $780 for new carpet, $300 for new lino, and $250 for painting. I called and asked that a review be done as I didn't feel the carpet needed replacing and the lino and painting I said I'll pay for because I understand we did leave a bit of damage on the walls that needs fixed, and the lino well at this point I'm just trying to pick my battles I figure if I complain about just the carpet they'll be more willing to look than if I complain about everything.

[troutman]

http://www.servicealberta.gov.ab.ca/1022.cfm#anchor5

Returning the Tenant’s Security Deposit

Tenants have the right to the return of their security deposit with any interest owing, when they move out if certain conditions are met:

• There is no damage beyond normal wear and tear (the RTA defines normal wear and tear as the deterioration that occurs over time with the use of the premises even though the premises receive reasonable care and maintenance)
  
  
• The premises have been properly cleaned (it’s a good idea for landlords to provide a list of what is expected)
  
  
• No rent or other costs are owing

If the tenant does not meet these conditions, the landlord has the right to keep part or all of the security deposit to cover these costs. If the costs exceed the security deposit, the landlord can take legal action to claim for the money owing.
If there are no deductions for rent, other costs, cleaning or repairs, the landlord must pay the tenant their full deposit plus interest within 10 days of the day the tenant gave up possession of the premises.

[GoinAllTheWay]

Originally Posted by Frankster

When I moved out of my Boardwalk apartment 6 years ago, they tried to charge me for cleaning the space between the windows. This is a place that we could not actually get to without breaking the window...

LOL, hope you told them to pound sand.