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Old 06-11-2008, 11:22 PM   #1
The Fonz
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So I pulled up to the drive thru a while ago...

Speaker: "May I take your order?"
Me: "I'll get 2 bacon cheeseburgers with regular fries and a coke"
Speaker: "Oh sorry we don't have those"
Me: "You...don't...have burgers?"
Speaker: "No sorry, we don't sell cheeseburgers"

*long pause*

Me: "Umm....so...no burgers then?"
Speaker: "No sorry"
Me: "Hmm..."

*long pause*

Speaker: "Would you like a Mama w/cheese+bacon?"
Me: "Would that happen to be a bacon cheeseburger?"
Speaker: "Yes"
Me: "...then yeah...I'll have 2 of those..."


It's a pointless story, but the experience was irritating and unnecessary. Why the hell does A&W have to name their burgers Baby/Teen/Mama/Papa/Grandpa? How do I know what's on a Papa Burger etc?

Now I have to ask for a Mama Burger when I go, and all the 17 year old girls working there giggle at me. I lose a little pride each time I make an order.
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Old 06-11-2008, 11:27 PM   #2
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haha

I always thought the teen burger was the bacon and cheeseburger? or was that the papa burger?

anyway it is just marketing gotten way out of hand. The clerk is probably instructed not to use the term "cheeseburger". A better philosophy in this situation might be the customer is always right.
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Old 06-11-2008, 11:27 PM   #3
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Pretty much every fast food burger joint has there own names for things. I'm sure you'd have issue if you did that at most places
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Old 06-11-2008, 11:55 PM   #4
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Me and my buddy go to the dub' & the guy ahead of us orders a chubby chicken meal. We place our order and we wait about 5 plus minutes for the food, including the guy in front of us. By this time the girl has moved about 3 people through the till after us. So the guy impatiently goes to the girl and says,
"I'm in a hurry, can you speed this up."
The girl, who is already SUPERSTRESSED rolls her eyes and turns around to look for his Chubby Chicken. It's not ready yet so turns back,
"sorry sir, it's not ready yet."
So guy replies "is it even being made?"
As the snap show she is, she turns around again, & yells into the kitchen

"I NEED A CHUBBY RIGHT NOW!!!!"

wow, that was funny.... True Story A&W lingo rocks.
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Last edited by CaptainCraig; 06-11-2008 at 11:58 PM.
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Old 06-12-2008, 12:05 AM   #5
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I always go through this when I go to hoidy-toidy coffee shops. I'll order a "medium" coffee, and they always say that they don't have "medium". It's "vente" or "grande", or whatever.
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Old 06-12-2008, 12:11 AM   #6
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Quote:
Originally Posted by The Fonz View Post
Baby/Teen/Mama/Papa/Grandpa? How do I know what's on a Papa Burger etc?
Mama, Papa, and Grandpa are all the same except for the number of patties. A Mama is a single, a Papa is a double, and a Grandpa is a triple. They all come with onion and pickles, but no lettuce or tomato. A Teen is a single with lettuce and tomato.

If you're too embarrassed to order a Mama Burger, just order a #2.
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Old 06-12-2008, 12:16 AM   #7
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If you're too embarrassed to order a Mama Burger, just order a #2.

Tell ya what, hon... Just drop a deuce in the bag and feed me.

That'll be $5.79 and the first window.
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Old 06-12-2008, 12:32 AM   #8
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Maybe I'll goto Burger King and ask for a Big Mac or goto Harvey's and ask for a Whopper...Chubby Chicken from KFC and a Whistle Dog from Pizza Hut.
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Old 06-12-2008, 12:33 AM   #9
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I once went to the Del Taco drive through and ordered a crunchy taco and a large Diet Coke. The guy says "we don't have crunchy tacos, we have soft and hard, would you like hard?" Then he asked what size Diet Coke, I told him "large" and he says "we have small, medium and macho, do you want macho?"

This conversation was a waste of time. He knew exactly what I wanted and could've given me the total and started helping the next customer. Sometimes I think they choose to be jerks.
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Old 06-12-2008, 02:13 AM   #10
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It's a pointless story, but the experience was irritating and unnecessary. Why the hell does A&W have to name their burgers Baby/Teen/Mama/Papa/Grandpa? How do I know what's on a Papa Burger etc?

Now I have to ask for a Mama Burger when I go, and all the 17 year old girls working there giggle at me. I lose a little pride each time I make an order.[/quote]


Read the menu maybe instead of making a generic order, it might help. and 17 year olds are hot so.. complain more plz
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Old 06-12-2008, 06:43 AM   #11
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Don't shoot the messenger, the workers are probably required to say things like that. They know fully well the mama burger is a single patty blah blah blah, they probably think it is just as stupid as you do.
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Old 06-12-2008, 06:52 AM   #12
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Not quite fast food, but restaurants here in Sydney do the same thing (probably do in Calgary as well). At the Casino a clubhouse sandwich is known as the "Ace of Clubs" they have gambling or sports references for all their meals. A buddy of mine once went to a mom and pop resturant here and without even looking at the menu ordered an "Ace of Clubs with no tomato" as if it was perfectly normal. The waiter's reply was classic. Black look, looked at all of us at the table, got confused and replied "what the fata is that?!"
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Old 06-12-2008, 07:09 AM   #13
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My personal favourite- shortly after McDonalds started making the Double Big Mac, they stopped for some reason. So I went into McDonalds to order one, and the guy behind the counter says "Sorry, we don't have those anymore."

I asked what ingredient they were missing. I actually had to speak to a manager and ask him why the kid wanted to upsell me on bigger fries, bigger drink, but wouldn't upsell me a bigger burger.
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Old 06-12-2008, 07:41 AM   #14
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Quote:
Originally Posted by ken0042 View Post
My personal favourite- shortly after McDonalds started making the Double Big Mac, they stopped for some reason. So I went into McDonalds to order one, and the guy behind the counter says "Sorry, we don't have those anymore."

I asked what ingredient they were missing. I actually had to speak to a manager and ask him why the kid wanted to upsell me on bigger fries, bigger drink, but wouldn't upsell me a bigger burger.
The double big mac was awesome. Instead of my weekly recommended intake of fat, I could get a week and a half in one sitting.
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Old 06-12-2008, 07:44 AM   #15
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Quote:
Originally Posted by ken0042 View Post
My personal favourite- shortly after McDonalds started making the Double Big Mac, they stopped for some reason. So I went into McDonalds to order one, and the guy behind the counter says "Sorry, we don't have those anymore."

I asked what ingredient they were missing. I actually had to speak to a manager and ask him why the kid wanted to upsell me on bigger fries, bigger drink, but wouldn't upsell me a bigger burger.
I guarantee that you got a few 'missing ingredients' in your burger. A good rule of thumb is not to mess with people that prepare your food out of your plain sight. Even the Subway and Mr. Sub workers have me worried as it wouldn't be too hard for them to replace one of those squeeze bottles of sauce with some sauce of their own.

Fast food roolz!!
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Old 06-12-2008, 07:56 AM   #16
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Quote:
Originally Posted by The Fonz View Post
So I pulled up to the drive thru a while ago...

Speaker: "May I take your order?"
Me: "I'll get 2 bacon cheeseburgers with regular fries and a coke"
Speaker: "Oh sorry we don't have those"
Me: "You...don't...have burgers?"
Speaker: "No sorry, we don't sell cheeseburgers"

*long pause*

Me: "Umm....so...no burgers then?"
Speaker: "No sorry"
Me: "Hmm..."

*long pause*

Speaker: "Would you like a Mama w/cheese+bacon?"
Me: "Would that happen to be a bacon cheeseburger?"
Speaker: "Yes"
Me: "...then yeah...I'll have 2 of those..."


It's a pointless story, but the experience was irritating and unnecessary. Why the hell does A&W have to name their burgers Baby/Teen/Mama/Papa/Grandpa? How do I know what's on a Papa Burger etc?

Now I have to ask for a Mama Burger when I go, and all the 17 year old girls working there giggle at me. I lose a little pride each time I make an order.
I don't think its the name thing that bugged him as much as her saying they didn't have cheeseburgers. No matter what it's called its still a cheeseburger.
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Old 06-12-2008, 07:58 AM   #17
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Quote:
Originally Posted by ken0042 View Post
My personal favourite- shortly after McDonalds started making the Double Big Mac, they stopped for some reason. So I went into McDonalds to order one, and the guy behind the counter says "Sorry, we don't have those anymore."

I asked what ingredient they were missing. I actually had to speak to a manager and ask him why the kid wanted to upsell me on bigger fries, bigger drink, but wouldn't upsell me a bigger burger.
It's people like you that make working in fast food a nightmare!!! There's always someone ragging on some poor kid making 8 bucks an hour, putting up with so much crap from people.
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Old 06-12-2008, 08:00 AM   #18
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Quote:
Originally Posted by BuzzardsWife View Post
It's people like you that make working in fast food a nightmare!!!
Why? Because he wanted a burger and was willing to pay for it? He didn't ream out the kid at the counter, he talked to the manager.
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Old 06-12-2008, 08:14 AM   #19
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I still refuse to order anything at Starbucks as "non-fat". It's skim milk. It's small/medium/large. We speak ENGLISH in Alberta, not some perversion of Spanish.

It's also called a frappe. Don't know what this "frappuchino" thing is...

/rant

Funny enough, I still need my coffee this morning.
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Old 06-12-2008, 08:19 AM   #20
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Originally Posted by Boblobla View Post
The double big mac was awesome. Instead of my weekly recommended intake of fat, I could get a week and a half in one sitting.
There are no double big macs on the menu in Calgary? That is a standard combo here in Ontario. I think #4.
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