I don't know if it was better that it was a government account vs. a corporation. On one hand, it's just another giant administrative task to ask people to send in their forms all over again. They are lucky this isn't some trading company or large mutual fund that many normal people have their life investments based on.
But it costs Alaskan tax-payers $200,000 to fix. But that's like nothing...they don't even pay taxes up there