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Old 07-11-2012, 02:02 PM   #1
FanIn80
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Default Shaw Down?

Anyone else? Seems like even their site is down and their tech support lines are ringing busy...

Both our offices in Calgary and Vancouver are completely down.
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Old 07-11-2012, 02:04 PM   #2
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TV and music are out here at work (downtown).
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Old 07-11-2012, 02:05 PM   #3
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There's a fire at their downtown building.

This is from kermitology (who works for Shaw): electrical fire on the 12 floor. Building evacuation and the network is at risk.
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Old 07-11-2012, 02:05 PM   #4
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I think there is a fire in their building downtown.
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Old 07-11-2012, 02:05 PM   #5
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My internet is out too (shaw). Work from home Monday and get rolling blackouts; go to the office today and Internet goes out. Maybe I should have taken the week off.
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Old 07-11-2012, 02:45 PM   #6
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Crazy. It's all over twitter now too.
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Old 07-11-2012, 03:32 PM   #7
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Anarchy in 5.. 4.. 3..
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Old 07-11-2012, 03:35 PM   #8
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I am up on 14th Ave and 1st st southwest.
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Old 07-11-2012, 03:44 PM   #9
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Out on 10th and 5th SW apparently, although I am off work today. Apparently internet being out for 2 hours causes some paniced phone calls.

CP to the rescue on the reason, was even faster than my Shaw employee contacts.

MOre details:

http://www.openfile.ca/calgary/blog/...isruption-radi
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UPDATE, 2:50 p.m.: The city has activated its Municipal Emergency Plan due to "an incident and infrastructure damage downtown." The Municipal Emergency Plan is intended to:
"Provide for prompt coordination of The City’s resources when consequences of an identified emergency, disaster, or catastrophe and subsequent recovery are outside the scope of normal operations."

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Old 07-11-2012, 03:46 PM   #10
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Quote:
Originally Posted by photon View Post
Anarchy in 5.. 4.. 3..
So long as CP remains the rest of the world can get lost!
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Old 07-11-2012, 03:49 PM   #11
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Quote:
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So long as CP and the Diablo 3 servers remains the rest of the world can get lost!
fyp
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Old 07-11-2012, 03:51 PM   #12
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So long as CP remains the rest of the world can get lost!
CP runs out of Kelowna, doesn't it?
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Old 07-11-2012, 04:08 PM   #13
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Isn't Irvnet located in Calgary? Or is that different?
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Old 07-11-2012, 04:48 PM   #14
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CP moved from Kelowna back to Calgary and ivrnet a few years ago now I think.

They've got multiple drops I think, but I wonder if their Shaw connection is down.
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Old 07-11-2012, 07:27 PM   #15
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Shaw in Victoria bc went down for 2 hours today too. Coincidence?
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Old 07-11-2012, 07:43 PM   #16
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Heard Telus was poaching Shaw's big business customers, promising them install within an hour today.
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Old 07-11-2012, 07:50 PM   #17
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Has anyone talked to Shaw to see when they expect to be back up? After the Waterford condo fire I had no Internet for three days, so hopefully this won't be a repeat of that.
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Old 07-11-2012, 08:04 PM   #18
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Ha!

Thread Title = Shaw Down?
Last post by = DownInFlames

I shouldn't find this nearly as funny as I do... Haahhaa!
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Old 07-11-2012, 08:12 PM   #19
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Quote:
Originally Posted by Rathji View Post
Heard Telus was poaching Shaw's big business customers, promising them install within an hour today.
Better not be, our company has been waiting 8+ weeks for several installs in Calgary and Edmonton. Those guys suck.

I'm not sure how they could install a fibre service in an hour. It would take them longer than that to prepare the paperwork...

Last edited by Byrns; 07-11-2012 at 08:14 PM.
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Old 07-11-2012, 08:32 PM   #20
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Heard Telus was poaching Shaw's big business customers, promising them install within an hour today.
They must be selling their residential dsl service as "well, it's better than being down". Most of the big companies downtown I know have 10gb service to a DC or co-lo like Q9 and a gig to the internet. There is no way they can light that up In under a week.

Shaw will Definetly have some damage control to do here though. I get it was a freak thing, but they should have had some sort of automated fail-over process in place.

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