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Old 02-12-2011, 07:46 PM   #227
Madman
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Quote:
Originally Posted by Roast Beef View Post
Well, the good thing is that I will be calling TELUS for a service call anyway. The router randomly reboots every now and then, and my internet sometimes cuts out when the phone rings. I'm pretty sure I have a faulty POTS splitter, but if I can get a different modem in the process then that is a bonus.
Get them to check the connection coming into the house as well. There is a part that is supposed to be replaced as part of the Optik install, (PsnaP can clarify), and if the installer didn't replace that it can cause the exact problems you are describing - it happened to me when I first got service installed. (damn weekend non-Telus employee contractors)
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