Could always just tell your sales guy what deal you would want to do, and if he says no, then give him your phone number and tell him if they change their mind they can call
Wait for a few days band see what happens. Can also try going closer to end of month when they might be more open to negotiations so they can make their sales targets.
To me $20,000seems like a low ball offer - but like you I also hate buying a new rig
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