I think there is also a difference between people who complain to 911, and people offering options for improving the system. To assume that they got it right on the first go, and we should all just deal with it is suggesting that it is a perfect system. I'm open to hearing options for improvement, and as Whitetiger has said, they are submitting them. Calling everyone who doesn't 100% agree with the current setup selfish and self absorbed isn't really helpful.
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