Quote:
Originally Posted by craftfun
I will tell you some strange stories that happened with Dell Computer recently.
I hope my experience can be used for reference to everyone. In short , I stepped on Dell’s three pits,
The first pit is The one-year warranty for Dell’s computers starts from the product distribution date, not the date the product is received
The second pit, Customer ratings on the Dell website are checked by a moderator and a majority of negative reviews will no be published
Customer ratings on the Dell website are not to be trusted
The third pit is The Dell repair center can cause the product to be further damaged. The product can even be returned with missing parts, and the repair process can even cause previously working parts to break.
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Thank you for your very real story about your experience with Dell computer! I will most certainly use it for reference.