Heard back from them and while at first they didn't think my suggestion that the forum is simply too big for their code was right after their technical team looked at it they agreed that there's just too much data.
Seems to me that that's just an inefficient database query problem.
Their suggestion was to move some of the threads into an archive subforum, which to me just shifts the problem instead of resolving it but it's probably worth doing anyway.. less people would care if the archive subforum doesn't load in Tapatalk vs. the main subforum.
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Uncertainty is an uncomfortable position.
But certainty is an absurd one.
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