Quote:
Originally Posted by pylon
Sorry, no you were not. You could work somewhere else.
I worked in Automotive finance for years, you want to talk about being pressured to sell products? And the potential ramifications of losing your job were way more dire, as the automotive community is small and the stakes are much higher as far as income went. I took a 7 month break and tried the RV business. The money was better, but it seemed too sketchy, so I went back to my old employer. It's pretty simple. If you don't like what you are being asked to do, find another employer or career path. It's not like there is a shortage of banks to work at.
And in all, if I felt morally compromised in anything anyone asked me to do, I simply said no. Want to fire me, go ahead. I still have to sleep at night. My conscious trumps any career. Thankfully I work for a dealer that was always above board, but there have been certain products we have been asked to offer that could have easily boosted my numbers, that I refused to sell, as I felt they were of little or no value to my customers. I never had industry best numbers, but I always had happy customers, top level CSI, and people that came back for second, third and fourth purchases.
So no. None of these people were forced to do anything. They chose to do these things to get a bigger pay cheque first and foremost. TD may have/had a boiler room mentality, but the door is right over there if you don't like the culture or ethics.
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Those people aren't complaining that they have the right to a crappy job. They are complaining that the only way to keep the job is to cheat. The article isn't meant to be a heartfelt piece on these poor saps who hate their jobs. It is meant to showcase that the major canadian financial institutions are encouraging their employees to lie to customers and scam them.
The point is that it is institutionalized and well beyond the individuals.
The individual who is breaking the law is largely irrelevant here. They will just replace you with someone else who will break the rules because their targets are so unrealistic that the only way to meet them is to cheat.