Quote:
Originally Posted by GreenLantern2814
JD Power’s 2020 Dependability rankings are out - it looks at problems per 100 vehicles over a three-year period.
Genesis is the 2020 champion at 89 problems per 100, the only brand to reach double digits- Lexus sits in 2nd place with 100 problems per 100.
All the way down at the bottom, there are two manufacturers for whom you are GUARANTEED to be back at the dealership for warrantied work at least twice during a three year span - Land Rover (220) and Chrysler (214).
Now, for all their faults, at least Land Rovers are fantastically complex, capable vehicles with oodles of power and styling that, if it’s for you, really pops.
Chryslers have none of these things, and appear to have been built entirely by people who all had better things to do.
In seven years in the industry, all of the most apocalyptic financial situations I’ve encountered involve Dodge/Chrysler vehicles.
So my question is this: who is buying Chrysler vehicles, and why?
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Dodge has 96 month financing, and Chrysler credit allows for 175% loan to value ratio. They’ve created their own inescapable cycle with their truck buyers. They’ve also historically flooded the market with their trucks drastically hurting their re sale value. They’ve really built brand loyalty by creating finance scenarios which their customers cant get out of by purchasing a GMC or Ford. So they convince theirs owners to “dig up” by simply financing another truck three years later “for a little more money, but full warranty”. It’s really sad, they draw customers back because to move out of a Ram to a GM or Ford generally means a huge payment jump (max 84 months) or they are unable to finance with anyone else do to their massive inequity their high for most other brand credit is capped at 125% loan to value.
On the SUV side, it’s the same with the Dodge Journey. New SUV for $200/ month, over 8 years. So many uneducated car buyers fall into this trap, and they to get caught in the same cycle as the truck buyers.
Dodge buyers tend to worry all about payment vs value, cost of ownership and future value.