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Old 11-30-2019, 04:07 PM   #2
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Join Date: Jul 2010
Location: Calgary, AB

Well you can't kill the service, it's whole point is to ascertain the integrity of the OS and prevent it being tampered with by malicious software. If you could just kill the process, it would be pretty bad at job #1.

I would start off with the easy stuff.

1. Click Start, type 'cmd' then click 'Run as Administrator' in the right hand pane (or right-click and select it from the context menu).
2. Type WSRESET and press [Enter]. This will run the Windows Store reset application, which clears the cache and can sometimes weed out weird issues like this. The Store and Modern Apps are still incredibly temperamental especially considering they have been with us since July 2015.
3. Type SFC /SCANNOW and press [Enter]. Let the application run through its paces.
4. When that's done, type DISM /Online /Cleanup-Image /RestoreHealth and hit [Enter] … again, let it run, it'll take a bit but at least it gives a nice progress bar to let you know it isn't dead.
5. Finally, restart and report back.

If the problem isn't resolved after this, you might need to run the SFC /SCANNOW and DISM commands from a recovery console, which you can get to by going into All Settings > Update & Security > Recovery > Advanced startup and click the 'Restart Now' button. You'll see a screen that says 'Choose an option', select 'Troubleshoot' and 'Advanced Options' and 'Command Prompt'. Omit the '/Online' switch from DISM if you go this route.
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